I have mixed feelings. I never found any of the girls to be rude or anything, but the return policy sucks. I got a detangler based on one girls suggestions and it didn’t work for me at all and I’m stuck with it now. I just find that annoying and I could shop at other places who are willing to accept returns when a customer is truly dissatisfied. Meh.
V. B.
Classificação do local: 5 Los Angeles, CA
Mary was amazing and super helpful! She was very knowledgable about the products & guided me right to what I needed. Her great attitude, helpful demeanour, love for what she does, and beautiful personality made my day. I hope to see her next time I come in. I usually go to the store in Glendale but because of her I may drive all the way out to Pasadena now! Will definitely be back! Lovely experience!
Tiffany F.
Classificação do local: 5 Pasadena, CA
I like this place. The girls are friendly, informative about new products on the shelf.
Izzy P.
Classificação do local: 5 Los Angeles, CA
Fully stocked. very clear. The manager is really nice, I think she has red hair. the staff does their hair and make up:) it’s good to see people in the beauty industry fixed up
Andie A.
Classificação do local: 5 Burbank, CA
I don’t know what the bad reviews are for! I’ve never had a bad experience here. Unless they’ve changed staff since the reviews. Anyway… I wish I know her name, but the girl with the pink hair is great! Very helpful and friendly! Even called another store just to ask more about a class I was interested in.
Nadia P.
Classificação do local: 2 Altadena, CA
The ladies here are very blah/rude. Lack customer service skills Don’t ask if u have any questions or need help finding anything. AND when u do ask for help they act/seem as if u r bothering them. Mind u there is only like 1 other person there. I Tried to pay out and the lady was very rude and said she was using the register and it ended there lol. I then had to ask the other person if they could help me out and she too was very blahhhhhh Please hire new ppl here.
Becky c.
Classificação do local: 1 Alhambra, CA
No where does it say that this place is not opened to public. The salesperson was an a$$ about me not having a beautician license but how the HELL was is supposed to know???