Orvis Retail Store

I signed up for their free fly casting course, which was excellent. Subsequently went in to buy some fly fishing gear, and they were very friendly, helpful and knowledgeable. I’m a fairly experienced fisherman but absolutely new to fly fishing, and they were very good at adjusting their discussion of equipment to my level and scope of knowledge.
I love Orvis clothing, too, although I’ve never bought any from this store, only online.
Parking on the street at the store can be difficult at this location, but there’s a free parking garage just around the corner on Del Mar Ave.
Highly recommended.

Expert customer service, knowledge and integrity. What more could you want? Amazing products? Yea they have a store full of those too! In my opinion some of the best fly fishing equipment in the buisness. It’s always dangerous when taking on a new experience that costs money right off the bat, and that holds true to fly fishing. I have always been welcome into the shop whether or not I was planning on purchasing gear (not the case with all fly shops, trust me). I have never felt pressured to make a purchase, and in fact they are honest enough to tell me when they feel a product will not meet my specific needs. Frank, Jacob, Nick and Sue are the reps that I usually bug, and they are all amazing. They also have a great fly selection for whatever species you fancy, from carp to stripers, and of course trout. Oh and did I mention they have free, yes free (zero dollars, zero commitment and they provide all the gear) beginners casting classes, advanced classes and even fly tying classes. They’re dog friendly and kid friendly as well, my son (2 ½ years old) loves coming here and playing with the stuffed animals. Sounds almost too good to be true. You should pay this place a visit and see what they have to offer and see what they’re all about if you don’t believe me.

A fine shop carrying the finest of fly fishing equipment. Purchased a Superfine Glass rod here and had a terrific experience — generally I shop the online store. Nothing much more to say, just a top notch store, with top notch staff and equipment.

Orvis Pasadena is our home away from home for us and our Golden Retriever, Gracie. The manager Susan is the BEST! We love her and the entire staff. Gracie is treated SO well and loves their delicious dog treats. And we love the clothes!
We have a photo of Gracie waiting at the front door after the store was closed. She did NOT understand why she couldn’t go in, visit her friends, and get her treat! She literally pulls us up Lake Avenue in anticipation of the love we receive at Orvis Pasadena.

Phenomenal customer and canine minded service staff! LOVE LOVE LOVE!

Orvis fly fishing products have improved a lot in the decade IMHO and this shop has a gaggle of fly fishers that are rabid for fly fishing and their enthusiasm can be contagious. If you are in the area and this is your local shop, give them a try.
Now the shop itself is more like a place where you can browse the catalog in person but it is the staff that makes it a good place to be especially tailoring the fly selection for the local waters (most 3+ hours away).
Check out the sales and the free classes!

Recently, I have bought a fishing rod from this store by phone. The salesperson, Jacob, was very patient and sweet, and he answered me every questions I had. He even called me to remind me to attend the class they had. I live in San Diego, so I couldn’t attend the class, but I really appreciated what he did. I bought another rod from this store again today. I think I will be Orvis customer for life, too. Thank you.

I come in here once in a while when I’m in the area. Parking is a B****, but once in a while I get lucky haha, the clothing is a bit pricey but you get what you pay for. If you are a fly tyer they have a huge selection and the prices arent too bad. If you have any questions regarding there fly rods, fly fishing gear etc ask jacob, he knows his stuff and the rest of the employees are very nice.

Very nice store to pick up quality Men’s wear. They have a great selection of shirts, sweaters, hats and bags for reasonable prices.

This is THE place to buy your dog bed. Dog beds with tempurpedic or memory foam mattress… it’s the least you can do for your best friends!
Come to the store to get free shipping on your order!
Free dog biscuits!
Sign up for e-​mail and get $ 10 off a purchase of $ 50 or more!
Minus 4 stars for their high prices…$ 400 for our one dog bed. :(

Not sure about the actual store, but ordering online is horrible. Customer service does not take responsibility for packages that are guaranteed to arrive (like before) Christmas and just blames UPS. Pretty sad and I would never buy anything from them again!

Great store. They have classes available too. Excellent quality and definite «you get what you pay for» products. They don’t wrinkle their noses at children and are very friendly. Wish more places were like this.

Just started fly fishing and by started I mean I still haven’t caught a fish. Regardless I went to Orvis to pick up some additional equipment not knowing what to expect. They have a great selection of rods, flys etc. The staff is VERY helpful and knowledgeable. You really can’t find a good fishing store in Los Angeles and I’ve searched. This is the spot for fly fishers.

We received an Orvis dog catalog in the mail and we thought we were driving to a dog supply store! We were shocked to see the clothing and fishing equipment! The employees were so helpful and friendly. They called the catalog for us and we ordered a dog bed. It was free shipping because the item we wanted wasn’t in stock at the store. One of the employees, Dave, gave us all of their various catalogs. He told me that whenever we want something from the catalog, and it’s not in the store that we’ll get free shipping if we call from their store! We like that!

Only 5 stars!!! Why not 7, 10, 25??? After my visit to the Orvis Pasadena store, I’m an Orvis customer for life.
I was down in So. Cal. for a trip with some friends. I fished a small stream up near Running Springs, and unfortunately, I ended up breaking the tip off my fly rod! :(I was up the creek, cuz we were planning on hitting some primo waters on the road trip back to WA state.
My rod was an Orvis rod, and Orvis has the best customer service — they’ll replace just about anything if its damaged. You just mail it in and they’ll send you a new rod. Timing was of the essence here. I wanted to see if they could help me out and hook me up there at the store. Jacob (the employee who was helping me and my party) made «the call» to see what we could do.
After a few minutes, Jacob came back – we were back in business! I got them my hobbled rod, and they gave me a shiny and blue new rod! We were ready to fly fish!
Jacob passed on some of his wisdom for how to fish Hot Creek, and the flies we needed; I then bought some flies, and we were on our way.
ORVIS IS THE BEST.

Solid stuff. Fly fishing haven. Elegant town and country clothing. Reasonable prices considering quality.
This is the frugal persons Holland & Holland — without the game hunting section.
Why anyone would spend sooooo much money trying to catch flies, though, is a bit bizarre.