Officemax

This OfficeMax just price matched a printer cartridge to Amazon for me. I’m so happy. I love this place!

Happened to pass by and Sarah helped me out. Her patience and abilities in answering questions and eventually help made me get the perfect solution to my otherwise challenging situation. Very clean & neat store! I’ll pay it forward!

When was the last time you went to an Office Max? I needed some things printed before a work trip and decided to give it a shot. Took less than five minutes, in and out for a couple bucks and Couldn’t have been easier.

Even though shopping online is easier, I’ve spent probably over 2,000 in the past year at this specific store due to the excellent customer service. Highly recommended.

I come in here all the time for work. The workers are really friendly. I’m always buy huge quantities of stamps and they run around checking all the registers for me to get all that I need.
They have a normal selection but a couple times I’ve had to run across the street to Target to get something else.
I do feel like in the office supplies section that doubles as home supplies (cleaners, tissues, etc.) Target does have a better price. But you’re definitely paying for convenience.
Parking is often simple enough with a larger lot, but every once in a while I’ll spend 10 minutes just circling around.

I hate the new manager Robert. He is so rude and unprofessional. I will NOT be returning. I came in to make copies and there was a long line. That’s fine, I’m used to them being understaffed. Anyway so I left the line to find of someone else could help me. That’s when I ran into Robert. I nicely asked if he was able to help me or get someone to help me. I guess that was asking too much of him. He cut me off by saying something unrelated to an associate then rolled his eyes before turning to me. ROLLED HIS EYES. Really? ?? Seriously unprofessional. I prefer Gerry the other manager. ROBERT is a jerk.

This place should get 0 stars because of there customer service!
There isn’t any! And that’s the problem!
Everyone is rude! Why do they hire people like this! Makes the customer upset and not wanna spend a dime!

Ordered 60 copies of a workbook, stapled. $ 120.
Picked up only 50. 7 weren’t stapled.
Had to go back in a 2^nd time to get my remaining copies.
W T F?! Why so incompetent? Considering how pricey it was, I expected a fulfilled order, not an incomplete one requiring multiple trips. It’s 2014, this is not ok.

Pretty much it’s a love hate relationship at this store because there is always a line and one employee helping 1 customer. They need to hire more employees. And more educated ones. Well how educated do you need to be to work here? It’s comment sense basically.

Great selection but apparently having a ridiculously long line and one checker is standard. — -Don’t expect to run in and out of this place. It’s a ghost town as far as employees.

Went into the Pasadena, California store on Saturday evening, 7÷19÷2014, to buy some school supplies on sale to make gift backpacks for homeless children. Asked the manager if I could buy more than the limit and explained the cause. He said no I was only allowed the limit.
I didn’t ask for anything free or for Office Max to donate them. I was paying for them but would have liked to buy enough to fill 20 backpacks for homeless children. The answer was still «No!» I even showed him my flyer for the event scheduled for ⁷⁄₂₇.
I’m very vocal but I was dumbfounded by his lack of empathy for the homeless children living in shelters that I just bought my limit and left.

This review is for the printing department and in particular Mayra. She is awesome. We came in last night to print a translation of our wedding invitation.
Back story: We went to FedEx office a block down since they said «as long as we bring them the paper they can print on it.» They need to train their employees better because we walked in there 2 weeks ago to get that misinformation. We came in last night and they looked at the paper and said we had to buy an entire box of the paper (I only needed 10 sheets printed) so they can see that it’s ok to print on the paper. Are you kidding me? We walked out disappointed. I said «let’s go to Office Max on the next street. It can’t hurt to ask them to do it.» So we did… and thankful that we did.
Mayra was busy answering questions and taking an order when we got there. She apologized but it was less than a 5 min wait. She looked at the paper and said that she would do a test first to see how it comes out. It was perfect. Then she said she would do one sheet at a time just to make sure they came out perfect. This girl was sweet and tried her best to give us great customer service. We asked to have them cut as well and she did that too. We walked out completely satisfied and happy. She turned around a horrible experience to a great one. Thank you, Mayra!

I love coming here for all my business needs !
I got a large beautiful ream of colored paper along with cool pens perfect for Spring!

This is specifically for the IMpress Print Center. A hundred times better than Kinkos/​FedEx first of all. In fact they even moved a couple comfy office chairs over, so you can sit and work with your print.
The first time I was here I got a print and quote all in time to make my flight at LAX. The second time (Christmas Eve) their regular staff was on break and Max was covering. He handled three in store projects, and one online in addition to my poster print. All with constant apologizing and attention to everyone coming near his area.
Not admitting how to do stuff is incredible customer service instead of pretending and getting things wrong. He let me help him out in Photoshop and while it took a while due to the printer needing some TLC totally awesome experience. Well worth the wait.

Always find what I need here. Prices sometimes seem to be better than other office retailers I’ve been too.

I really have never had a problem shopping at this location. The staff was helpful and I always find what I want. The parking can be dangerous since you will be competing with Vroman’s and Target customers so be on the alert.

This review is for the Print/​Copy Center.
The Print Center employees act like they’re trying to save the world and helping you is the biggest inconvenience ever.
I’ve used the Print Center about 3 times, and each time I was made to feel almost bad for wanting to use their services. Once, I asked a woman how much color copies are. There were no other customers around but she couldn’t be bothered to even look at me. I was a bit shocked when she said they’re $.52 cents each. THEN, she looked at me and said in a flat voice «it’s a standard price» and looked away again.
By the way, it’s NOT a standard price.
Print X-​press, which is *literally* two blocks away on Green and Oak Knoll, quoted me a price $.20 cents cheaper. I will be supporting this local business in the future and I hope that, now, you will too!

I really don’t know why a lot of people are giving this Officemax a terrible review? I have gone in many times here to buy supplies for my printer and stationary and also to fax things i need and i get great prices and great customers service every time.
i just read a couple of the bad reviews and i do read where maybe not enough registered have been opened but thank God on all the times i have been in there, yes they had long lines but at least all the registers were open they were just moving a little slower due to the customers either asking them questions or the employees ringing them up slower due to all the items they had to ring up. I understand that it does get frustrating especially if your in a hurry and i don’t like waiting in long lines either but lucky for me i never had to go through these problems when i have been there.

I’ve come here a few times for printing and to have something delivered. I was unimpressed both times.
Both times they literally told me I should go to kinkos. Why do they bother offering those services if they’re just going to do that?
So yeah, come here to buy packs of 500 pens, but not for anything that requires service.

O, Officemax… I hate what the competition has done to you, but customers turn away b/​c of your customer service…
I totally agree with Lisa B’s review.
Came here to refund an online order and it was such a pain…
I’m going to think twice before buying anything from you guys anymore…