Marshalls

I am not going to write her name but the manager there doesn’t care much about their customers. She refused to listen or talk to me and also gave me a big attitude when I asked a simple question. So I went to other Marshalls and the manager there took care of the matter in a second with a beautiful smile.

I’ve never been here before, I’m actually more of an «amazon» shopper, but I got dragged into this place last Sunday, my gf went shopping and I was too nervous to watch the Raiders game on TV, so i decided to join her. I like the place, they have a great selection of all kind of stuff for very reasonable price, they even beat my amazon special deals ;)
We got some ceramic that we use as pots for succulents, $ 5 to $ 8 a piece and they look really great, I’ll put up a picture when I get to it.
Parking is easy, staff is friendly, all checkouts open on a Sunday afternoon, makes me think about going more often to places like this instead of shopping online :)

Always find cute stuff to wear at great prices! the housewares section is too big! wish the baby section was MUCH bigger.

I like this Marshall’s as I usually walk out of here with a good deal. Take some time to peruse the aisles. Can get crowded on weekends it’s best to go early. Some of the clearance stuff is damaged/​unusable why are they still selling it?

Love going in there every time, something different

I have died and gone to shopping heaven!!!
This is THE BEST Marshall’s I have ever been to. Top of the line stuff here. I am coming back when I have more money. Their products are awesome here, more selections, and the staff are the friendliest I have ever met.
Bad thing though? Clearance stuff cannot be put on hold =(I bet things sell here fast because it’s such a deal.
I returned items from another Marshall’s and they didn’t raise hell… they even gave me the option of store credit or putting on to my card.

Great finds for anything house related.

Rude and lazy employees!!! Unfortunately it was all fat and old ladies working this afternoon, so lazy to the point that they don’t want to move a single step to help u out. Took forever for price check with attitude. Done with this location, Glendale selection is SO much better.

Had an unfortunate experience with Marshall’s today.
Yesterday I purchased approximately 8 items of activewear; each item was $ 16.99. Today I attempted to return two of them since they did not fit. Took the original bag with the receipt and items to the store. I did not include the price tags since they were in the trash and were all mixed up.
Was told by Suzanne the manager that she could not credit my Amex because I did not have the tags. I pointed out that all of the signs in the store reminded you to bring in your receipt-​not tags-​to get a refund.
Suzanne was extremely rude and only relented when I told her I would contest the purchase with Amex. None of my friends or family will be doing further business at this store!

I prefer TJ Maxx over Marshall’s but this is a pretty good one.
Not quite as many big name brands, but you can get excellent deals here.
Big, well stocked store, nice staff, I always stop in when I am in the area, you never know what you will find, great finds in the clearance section last time, worth the look.

Great bags, great shoes, great bed and bath… hit or miss on the clothing, but good styles for guys and gals. Furniture is way overpriced and not well built, but by high end names. Usually doesn’t sit square, drawers are not solid, hollow pieces, broken handles and drawers… keep receipt and check everything! Too bad cuz the furniture is great! Avoid the wet, stinky, trash ridden bathroom… yuck! :-)

Really disappointed with this store. Unable to get a refund without receipt. I have card that I purchased item with and bank statement and they will not take it. The majority of discount stores if you have the card and it’s less than thirty days they will refund it back to the card. All the manager can say is that it was store policy. This store is so backwards!!!

I really like Marshall’s and I always find deals on the cutest clothes. Very reasonable just be patient and take your time to find a deal. They’re in there ! :)

This is my favorite place to hunt for discounted goods.
This location is by far, one of the best in the area for designer shoes, clothes, decent workout clothes, dog toys, kitchenware and even furniture.
Parking has never been an issue for me. Employees are pleasant enough.

Generally a nice selection, if you happen to hit this place at the right time, which is when they have new arrivals.
Dressing room staff are always rude

Okay, I’m not a discount shopper at all — even during times when I should be. I’m not only a quality snob, but I’m lazy and I like my merchandise choices laid out for me in an organized manner, so these discount places (Ross, TJ Maxx, etc) make my head spin and require too much sifting through crap to find a gem. Also, these places are chaotic and uncivilized at best. HOWEVER! A friend and I were in Pasadena and she dragged me into this place swearing it was the best Marshall’s (I don’t want to know what the worst marshall’s is like). I gotta say, I found quality sunglasses, cute sandals, an adorable orange teaspoon/​measuring cup set and velvet hangars, all for an amazing price! They had so many cute kitchen things and little wallets and what-​nots. My friend found a really great, quality handbag for a steeply discounted price. I was impressed!
I was slightly annoyed by the immense families that were making a day of shopping at this place and their unruly children running around as though it’s a park, which adds to the chaos that generally turns me off to discount places. But otherwise I had a great experience here, found cute stuff for cheap and got in and out without incident. I generally don’t review stores, but I was surprised how fun it was to shop here that I felt the need to give it props and I may go back. Plus, I really love Pasadena and apparently this is the best Marshall’s location.

I love Marshall’s! I always go here and have had no problem with employees here as they were always nice to me.
Yes, shop local!

Ok, story time:
My mom and I came here a few days ago looking for a cute vintage table to add to my room. We found a nice small white vintage table in their furniture section but needed to inquire about the price because it wasn’t listed on the table itself. The table was also a bit damaged (table wasn’t sitting level, the top had scratches and needed to be repainted) and needed some work, which I was going to make my handy dad do! One of the employees who was walking though the area stopped by to help us out. We asked him to tell us the price and asked if we could get a discount for its damages. He told us it was $ 60 and before he could answer any more of our questions his manager paged him on his walky talky. We could hear the conversation which went like this:
Manager: Hey, you have to go on your lunch break
Employee: Ok, well I’m with a customer right now. Can I go after I’m done?
Manager: …silence…
Employee: Well, what time is it?
Manager: Time for your lunch
The employee just looked at us, shrugged, and walked away to take his lunch. My mom and I were really surprised that the manager would be so rude as to talk to this employee in this manner, when he was simply doing his job– helping a customer!
We ended up lugging up the table to the front of the store. We stood in line for 15 minutes and when we finally got to the front one, the lady at the cashier desk told us to step aside so we could talk to the manager about getting a discount for the table. My mom and I waited for another 10 minutes for the manager to make her way over to us. She told us that she couldn’t only give us $ 6 off the $ 60. We decided it was ridiculous, and that paint was going to cost us more than $ 6 so we left the table.
We asked the manager if she could ring us up for the rest of our items and she just looked at us with a dumb look on her face and told us to get back in line. My mom calmly explained to her that we had just stood in line, and waited on the side for her to answer our questions about the table and that we shouldn’t have to wait in line again. The manager literally just kept staring at us, which made the situation extremely uncomfortable. She repeated that we need to get back in line, which at this point had filled up with tons of people. My mom didn’t budge and repeated again that she had already stood in line and that she just wanted to purchase our items. Finally, the manager rung us up, only after banging our items around to make a point that she was annoyed with us.
Needless to say, this store manager needs a major course on customer service. She had a horrible attitude– I feel bad for the employees she manages.

Shopping at places at marshalls is literally like treasure hunting. You need time and patience. There are only so many ways random random clothing from hundreds of different brands can be organized, and when you find something you like, it might take you another 15 minutes to find it in your size (if you find it at all), but in the end, when you go home with the perfect piece of clothing at a bargain price, it is all worth it.
Aside from clothes and shoes, I also like coming here for their cook/​bake ware and home/​bath décor items. You can even get fancy olive oils and vinegars in the foods section. They also have a teeny beauty section by the exits now that carry brands like Elizabeth Arzen and Clinique every once in a while.
I’ve noticed Marshall’s getting more high-​end, but that also means you may actually be spending quite a lot of money in the end still (e.g. $ 200 for boots, but they’re GUCCI boots…)
Overall, a fun place to shop if you’re in the right mood for bargain hunting.

If you’re on a budget but you desperately need something new to wear this would be one of the places you can go to. you can find good deals on jeans, dresses, shoes and some perfumes.
this specific location get more new stuff but because everybody comes here so they go quick too. and this isn’t really the cleanest marshall’s i’ve been to. the monrovia location is much better.
because we’re still in a somewhat sort of recession, the line is always long and the store is always crowded. so you need lots of patience to be shopping here.