Jiffy Lube

Allowed me to leave their location after an oil change without notifying me that my oil plug was stripped and leaking oil rather profusely to the point of being a quart and a half low within a month of having it serviced.
Called the Pasadena location on Burke and the manager was less than friendly about things, suggested he could come to my house after 7 pm to look at it (weird/​unprofessional) because they do not offer tow service. My stick was getting ZERO read on the oil level, so i was not going to risk driving to a location that is 20 minutes from my home because they don’t feel like picking up the slack. Thankfully i have AAA and was able to have it towed.
Had the issue rectified by the awesome guys over at the El Dorado location who informed me that as part of the Jiffy Lube quality assurance check, they are supposed to inspect every vehicle they service for issues like this before they are cleared to leave the shop.
Corporate will be advised about this dangerous lapse in judgment/​obvious neglect. This location had better be glad the leak was caught before any serious damage was done to my car.

Super professional service every time. They don’t aggressively try to sell you services your car doesn’t need. They offer and tell you it’s recommended but it’s not forced on you. I trust this place and that’s saying a lot coming from me.