Gabriel’s Automotive

Someone was kind enough a few days ago to hit my drivers side mirror off the my car, where it was just hanging, and they didn’t leave a note or anything. I was scared driving home, as I was about 10 miles away. I duck taped my mirror together, which still made it dangerous for me to drive! Originally I was going to call my insurance, but one of my coworkers advised me to check out Gabriel’s, and said she has been going there for years.
The fellow who helped me was great, and had the part shipped to him the same day. I came back during my lunch break, and they finished the job in 10 minutes! They knew I had a job to go back to, and I was especially thankful that they were respectful of my time. :D Not only that, but the price was a fraction of what the dealer was going to charge me. They even gave me a recommendation of where to get it painted.
Its hard to find decent honest mechanics out there. You can tell they are just that, and I found my new place! Thank you!

I am so glad that I found this place!
I needed a smog check and some minor repairs on my car and happened to see Gabriel’s on my way to school. I pulled in next door for a smog check and then Gabriels for the repairs. Everyone is so friendly and I ended up having lively conversations with almost everyone that worked there. Mike explained everything that needed to be done and why. I was shocked when I was given the total. It was much much less than I expected. Bonus for the cleanest customer waiting area I have ever seen. I highly recommend Mike and the crew at Gabriel’s!

My mom needed a new starter for her Camry. At first I was going to take it to the Toyota dealer but after talking to the AAA guy that came to tow it he recommended this place. I have to give this place mad props. They had my mom’s car done in an hour! Holy shit, these guys should be in an Indy pit crew. Thanks to Mike at the shop, that was the best auto repair experience I’ve ever had and believe me I’ve had many. Thanks to the mechanics, the car is running like a champ and to the AAA guy, I didn’t get your name but you know who are.

I had a great experience at Gabriel’s Auto. I had to have my car towed, and they took it to Gabriels — I had never been there before. Mike was so helpful — he was always readily available or would return my calls right away, and he always gave me an itemized list of what was needed and exactly how much it would cost. In the end, he saved me almost $ 600 by finding a used part and working with it in house. I always checked out everything he told me online, and found that his advice was consistent both with what I was finding on BMW repair sites as well as with my own experience of the situation. Even after I picked up the car and had some questions, he was super nice about answering them.
While I found Gabriel’s by accident, I will definitely be going to them on purpose in the future!

Mike is the best mechanic I know. I’ve been going to him for at least 5 years and I’ve never had any complaints. Great service, and great prices. I took my last car to this shop for all the work I ever needed and plan to do so with my new car as well. This is the only shop I’d recommend to any friends and family

Ask for Mike he is awesome came in 1 hour before he closed he took car of my car great job highly recommend this shop good price great service

Five years ago my Honda Accord broke down about a mile from Gabriel’s Automotive. I called AAA and the tow truck driver offered to take me to Gabriel’s. My regular mechanic was quite far so I cautiously agreed. I met Mike, the owner, and I was immediately put at ease. He did a great job of repairing my car (transmission and clutch, yikes!) and charged a very fair price. I’ve brought both my vehicles to Mike and his crew ever since and I’ve always been happy. Mike is a straight shooter and I appreciate that. Some might be offended by his frank demeanor but I love it. Straightforward and friendly. He seems to know vehicles inside and out and I trust him. In my opinion that’s what you’re looking for in a car mechanic. Highly recommended!

This is shop and Mike are a complete joke and the other negative reviews of this place are completely accurate. I should have taken their advice stayed away. Customer service… TERRIBLE, timely service… TERRIBLE, professionalism… TERRIBLE. reliability… TERRIBLE.
I drop my car off Sat morning expecting to at least get a diagnosis of my car by end of business at 2pm. 1:57pm comes around and I’m thinking… why the heck haven’t I been called by Mike for a simple status update. So I end up having to call this shop myself or else they would have CLOSED without any status update… that’s absurd in itself, and then when I do get on the phone with Mike, he has the nerve to get into a SERIOUS and REAL shouting match with me about how the car hasn’t even been diagnosed yet. I have never before experienced this level of customer service and disrespect ever before from a company. Mike lacks any level customer service capability and worst, no ability to keep his customers updated on the status of their car.
In addition, the one «pre» repair he told me I needed was a new auxiliary battery… which is BS cause I replaced it brand new with an official Toyota dealership just months before (I even called the Toyota dealership and they confirmed replacing an auxiliary battery would be completely unnecessary). He’s the kind of car repair guy that you want to AVOID! If you want reliable and timely service, and feel confident* about your car being repaired… save yourself the headache and go elsewhere. Mike is a joke.
I ended up taking my car to another shop close by a got A+ service (I felt very comfortable leaving my car there)… this place however… NEVER again.

mike & his team are super helpful and friendly… i took in my hybrid which had the «red triangle of death» light come without noticing anything different in the drive… they ran the scan & diagnosed the problem and were able to solve it in just a day! mike were was kind enough to even drive me to a rental car place so I wouldn’t be carless… really honest guys, my business is with them all the way!

My car has a leaking coolant issue and I brought it over to another auto shop and they said that they didn’t service Audi’s for coolant leaks and they recommended Gabriel’s.
I called after reading the reviews (which seemed like an honest shop) and called and asked how much would be it for an estimate. The guy who answered the phone seemed nice and said the estimate would be free. I made my appointment for a few days later and brought it in.
When I went in he said it would take an hour I can either wait or come back. I decided to grab a quick bite and come back. When I returned he proceeded to tell me how my car is leaking coolant all over when he removed the cover and when I looked down in the bucket it definitely was leaking coolant, but definitely not all over the place. Then he showed me approximately where the leak was coming from and said that I was leaking oil as well.
I asked him how much would it be to fix and he said he wouldn’t know until he dismantles everything and look inside. For the «estimate» to find out what the issue is he quoted me $ 299+ and that the parts are all plastic if something were to break I need to pay for that too and keep in mind that’s just to see what’s wrong not even to fix the issue.
$ 299+ seemed like a lot and for not knowing what the issue was so I told him I would sleep on it. He seemed pissy that I made him do all that work (lift the car and remove the cover) and didn’t give him the business or something. He took down the car and charged me $ 45. I wanted to argue about the whole free estimate point but I was over this place and just wanted to leave.
Ended up finding another auto shop on Unilocal that gave me a free estimate and diagnosed exactly what the problem was and it took them 20minutes.

I am extremely thankful for Gabriel’s Automotive. I was on the 210, noticed a flat tire and dropped by their shop. They put on my spare for free. They refused to take any money for their service. I was very impressed by their courteousness and thoughtfulness, and would certainly go back to them if my car needed repairs.

Being an owner of a BMW 335i, I have had so many problems in the past, and now Gabriel’s automotive is my go to spot! Mike was extremely friendly and welcoming. They’ve done an amazing job every single time I have came in. I am always hesitant and skeptical about where I take my car. That is why I don’t take my BMW every where. However, my experience here has been amazing and I will not go elsewhere! Mike was very honest about the problems my car has. He explained everything that needs to be done, step by step, so I can understand what was going on. In the past, I have been fooled and payed hundreds of dollars on fixing the wrong parts, and even extra parts that I did not need to fix. He is sincere and honest, and I know I am getting my dollars worth. They’re prices are great. I come here for routine oil changes, and anytime my car needs maintenance. I trust them. Mike’s customer service and positive attitude is nothing but perfect, and you won’t be disappointed. Plus, he is so funny! I always feel comfortable going here.
Also, the waiting area is clean and comfortable. There are a few places to grab a bite to eat nearby.

I hesitate to post this because I see that a lot of people are very happy with the service here — but I think I should put it out there. I had an overheating vehicle, and had it towed here because it was nearby, had a night drop, and was recommended by AAA. The mechanic called me in the morning and said I had a leaky radiator that needed replacing, a repair that would cost approximately $ 500. I was confused, because I looked at my reservoir when I overheated, and it was full. I came down to take a look. The mechanic had the cooling system under pressure, and had me look at spot near the top of the radiator where he said the leak was — well, it looked WET, but I didn’t see any leak. He had a plastic tray underneath that appeared to have a few drops in it, nothing that would cause an overheat. I asked about the full reservoir, he told me, «these systems can get air bubbles that keep the fluid from draining back into the radiator.» Now, I’m no pro, but I know a little about cars, and that sure sounded like BS to me. I then saw a drop fall into the plastic tray, and said, «oh, I just saw it drip.» He responded in a very surprised tone, «oh, it’s leaking?» Well that was enough of that.
I bit the bullet and paid the $ 90 to have my car towed to my regular mechanic. He swapped in a new thermostat and temp sensor, and the problem was solved. I’ve seen nothing leaking since then. This guy MAY have been able to find a minor leak that was only apparent when the system was put under extra pressure, but he wouldn’t have solved my problem, and I would have left with an empty checking account and still in need of simple repairs. My advice is, stay away.

Great prices Great service I’m never taking my car anywhere else!!! They pointed out something another mechanic supposedly had fixed!!! Take your car here and you won’t regret it!

I strongly recommend Gabriel’s Automotive. I’ve been taking my vehicles here for 5yrs now and they seem to always take care of all my automotive needs. ask for Mike, great customer service!

This review comes after an accumulation of experiences with this establishment.
My first few experiences were fine. They did good work and their prices were fair.
But for the past handful of recent work that I brought my car in for (mostly oil changes), they have really not respected my need for time. And that is the primary reason for this review.
Using my most recent experience as an example:
I showed up at 7:25am during a weekday because their opening time is 7:30am, but no one was, there so I waited.
The owners and mechanics didn’t show up until 7:45am. They told me that they were supposed to open at 7:30am but were running a little late today. I’m a little upset but I figure, okay well, now that they’re here, they’ll take my car.
But they don’t ask for my car until 8am. I’m definitely feeling inconvenienced now but again, I figure, okay I’ll be cool about it. Changing oil is such a fast job anyway.
But at 8:30am I hear the main guy say to one of the other mechanics «let’s get started on changing this guy’s oil first». He says this right in front of me and refers directly to me so I know he’s talking about my car. So basically my car has just been sitting there for 30 minutes.
Again, I try to calm down and wait it out. An oil change is only a 20 minute job. But at 8:52am I walk out and see them waiting around and the first thing he says to me is that they are waiting on an oil filter.
Turns out they don’t have the part, but that it will be there in 15 minutes.
BTW, my car is hanging there with the oil drained so I can’t leave now, even if I wanted to, which I really did because I had work at 10am and needed to get home to prepare.
So, This is information that I would have been much more useful to know before they started the job and drained the oil.
I originally arrived at the shop at 7:25am. I left at 9:40am. Overall this was a 2 hour and 15 minute wait for an oil change.
It should be noted that I did not make an appointment and I accept that is a factor.
But in my previous experiences with them it has never taken this long nor have they ever disrespected my time so much.
And there are other factors of irresponsibility here such as an extremely late opening time (basically 8:30am, not 7:30am as advertised). Second, the fact that they did not inform me that they didn’t have the needed part before they started the job.
And finally, how lackadaisical they’ve been overall, in getting the job done.
I get that they are nice guys and do fair work but there is a level of professional responsibility when it comes to running a business that was not met here today.
Finally it should be noted that this is not the first time that I have had such a long delay, this is just the longest delay I’ve had thus far.

I’ve taken my car in here a few times now, both for routine oil changes and to have my air conditioner fixed/​replaced, and I’m really happy with their service. They’re friendly, thorough, and have good prices for parts and service. I highly recommend them. I trust them.

Gabriel’s Automotive is the place to go for all your vehicle needs! I had an emergency and they took me in same day to get my car repaired! Mike who owns the place is so nice and helpful! He assured me I would be well taken care of and I was! The staff is nice and welcoming! The waiting area is very comfortable, a/​c, 2 flat screens with direct tv, and a Keurig at your disposal! The prices are great! I was bracing myself for the worst, but it came out lower than I could ever expect! I was very grateful! They are honest and hard working! I would recommend them to everyone!

I called around to get the best price on a tune up for a mercedes convertible, and this place was the least expensive. In addition, the work was performed within two hours and I was back on the road very quickly. Mike was very professional and very friendly. I will be making this my favorite place to bring my car in for a tune up.
I highly recommend this business for all of your car care needs.

Gabriels Automotive are an excellent auto shop in Pasadena. They NEVER over charge. Mike the owner is really friendly and helpful. The work they carry out is excellent. I highly recommend Gabriels Automotive!!!