Fairmont Nails & Spa

Time and time again, I find myself at Fairmont nails. I have been to my share of salons and this has by far been the best. Yen and tommy are nail extraordinares. They take the time and never rush, and the product is amazing. I also love the pedicures. The new location is awesome too.

My daughter and I walked in and asked how long would the wait be for 2 pedi’s. We were told no wait, pick our color and they were ready for us. We did that. They came and started on my feet, but nobody came to start on my daughter until they were halfway done with me. She opted out at this point.
We were not asked if we wanted anything to drink, but in their defense, we had part of a starbucks drink when we walked in.
I was never asked which pedi we wanted. In fact, I did not know they offered different packages until we left and the «menu» was sitting on the counter where I paid.
The place is new and clean, and the staff was nice enough. Not really friendly (maybe they were with the regulars, but this was our first time here), but cordial.
Overall, it was OK, but the fact that they told us there was no wait, but then my daughter sat waiting while they did over half of my pedi, with her feet in cold water by that point, makes me drop the rating to a 2 from a 3. There is no doubt in my mind they knew that once they started one of us, we could not leave.
At this point, I don’t plan on returning.

I have been a regular here for the past 2 years. I will not get my pedicures done elsewhere. The wait is never long and you don’t need an appt which helps because I don’t like being restricted to appts. Even when they’re packed, the wait isn’t long nexus we there are plenty of employees and plenty of pedicure chairs to use. The prices are the best compared to other places in the area. They will be moving to a bigger place in the next few months which I’m sure will be even better!