Diamond Parking Service

Yes, the meters say that they cannot give change. Of course, in my mind, I thought no change like in «coin change back», I thought no coin change back… but it meant no ‘any change back!”
Did I mention they are the only parking structure in the vicinity?
So, risking a parking ticket was not an option… with a light heart I inserted my twenty dollar bill in the machine, it took it and snug it tight. And of course didn’t give me change back.
What kind of technology is this that will take your money but not give change.
Fair is fair, the sign DID say no change back.
Well, I called the company, and they were actually very understanding. They checked my receipt, the times, the money, etc… and then, they said they usually don’t issue checks but will give me a complimentary one day parking. That was good customer service, especially because they didn’t have to… but they did.
Bravo to the young guy to made that decision!