Car Worx

I had 3m tint put on my Mercedes today while I waited. I had an appointment, They were quick. Price was right and it’s guaranteed for the life! I’ll be back for sure. Thank you

I had a great experience getting my new car stereo installed today. They were very pleasant and helpful. I relaxed in their waiting room watching TV and chatting with the staff. They let me know the status as I waited. I told them I had gotten a quote from another place. They asked the place and I told them. They said they were a good place. They could have trashed them, but they didn’t. Car Worx gave me a discount too! I would highly recommend them. I’d get another done there.

My boyfriend went to Car Worx to have a remote control starter installed. He made an appointment about a week in advance and was told to bring his car in at 9am on the scheduled day. The kid at the front counter said they usually take about 3 hours to install, and that he would call when the car was ready. We drove by the shop at noon and the car was in the same spot in front of the shop that we had left it parked. My boyfriend called and the person on the phone said they were working on it now and would be finished soon. By 2pm, we still had not heard from them, but figured it wouldn’t be too much longer. Once 4pm hit, we decided to just stop at the shop. The kid behind the counter was incredibly unprofessional. We asked more than once how much longer and he’d disappear for a while and then come back and we’d have to ask again. He said that they were backed up from the day before. No apology given, just like we should have known better than to schedule an appointment and expect service in a timely fashion. At 4:30 he told us it would be about 30 more minutes because the guy working on our car couldn’t «figure something out». They finally finished up at 6pm, an hour after the shop was supposed to close. The person that did the install said that because of the wait he would only charge $ 249.00. That was the original rate he quoted! When my boyfriend told him that, he said that he got confused when quoting the original price. My boyfriend said something about no one giving us a call and letting us know they were behind, and the mechanic actually argued with him. He said that they were too busy to call.
The starter is working great. Unfortunately, we will never do business with Car Worx again. We did not mind that they took so long to do the install. The fact that no one gave us a heads up, the kid at the front desk acting like we were not paying customers, and being offered a bogus «deal» definitely left more to be desired.
tl;dr
car worx customer service sucks.

I had 3M Window film put on and a Viper remote start installed. Am extremely happy with all work. Staff took time to explain the options, and did the install right away… easy…

I can’t say I’ve been to Car Worx, but I made a phone call to find out if they had a dash kit in stock. The first time, I was put on hold and the call got «dropped». Second time, I was put on hold *again* and then kept getting switched back and forth thinking I was someone else they were previously talking to on the phone. Finally, I stopped hearing the music, then heard the meaningless chit chat between the receptionist and someone else for about a minute and a half before hanging up and calling once more. When I did call back, I mentioned I was still waiting on the information about the dash kit and she says, «Oh, yeah. I checked. We don’t have it.» Completely unprofessional and RUDE from the beginning when I greeted her.

I signed up for a Living Social deal to get a $ 119 remote car starter for my car. I was sooo super excited about it. I sent the deal to all my friends to grab it. I called today to make an appointment and found that they don’t work on Volkswagens at all. My heart dropped.
I recommend to the owner that you list somewhere on your site the cars you can and cannot work on. I am sure you do great work but I am so so disappointed and bummed. So much for giving myself a belated Christmas present. :(