Brown Roger A & Co

I couldn’t disagree more with the other reviews on this page. I went to Roger A Brown for my personal tax returns (I was a 1099 and mid-​year switched to a W2) and my company recently came to RABco for our payroll and client accounting service needs.
I’ll start with my experience with Roger A Brown & co LLP.
I had the privilege of working with both generations of Browns and their attention to detail, the time they took to explain each of my deductions, as well as the time to help me plan for my next years tax needs was truly invaluable and exceeded all of my expectations.
The fact that I could pick up my phone and call them every time I had a question without the fear of being billed for their time was truly comforting.
My tax return was promptly processed and is stored in my own free client website and I cannot tell you how many times that has saved me. (I even accessed my returns on my phone!)
And I’m not even an easy W2 Dude.
As far as my company payroll and accounting services needs go, the integration between Roger A Brown and RABco payroll is seamless. In fact– we’ve outsourced our entire back office to them! They receive our mail, pay our bills, and invoice for us. It truly is a one-​stop shop!
I highly recommend Roger A Brown!

They have done my return for the past few years and I’d give them an «okay» rating. One plus is they are very fast, one huge minus is they are outrageously expensive. My review is to warn others who are freelancers. If you’re a straight-​up W-​2 dude (and I do mean dude) with an uncomplicated situation, they are probably just fine. If you have a lot of 1099 income and want questions answered about taking deductions and how to maximize your return, don’t bother. That’s not their specialty and the more I pressed for clearer responses, the more I felt I was being dismissed. The elder Brown did my return last year and I kept insisting that the previous year (when the middle-​aged Brown) did the return that he was clear about certain expenses I could take. Elder Brown only seemed annoyed by my questions. I’m told he’s now working with the younger generation Brown and my guess is they realized he’s not as up to date as he needs to be. Middle-​generation Brown Mom-​shamed me about my income and seemed to want to boot me out rather than be queried about deductions. Again, fine those with a straightforward situation who just want this done. If you’re looking for someone who can communicate effectively, is patient and considers education part of the process, go elsewhere.

There is no way I can convey in one review the amount of frustration, aggravation and money that the insurance division of Roger A. Brown & Co. cost me. I was told by the payroll side to switch our workers compensation we had with another company to them because it would make our lives easier with worker’s comp audits. They said the transition would be seamless. To say that it was not is the understatement of the year. Lack of prompt communication and misinformation bordering on blatant dishonesty is what I encountered from that day on. Be very careful if you are considering having this company handle your insurance needs.