Boston Brick & Stone Inc.

What an awesome place.
Service is great, customer service is very courteous and professional, and I will always go to this people when k need a fireplace.
Thank you for all the help !

Just replaced two chimneys in our home. The best crew ever, led by Anthony Baer. Would not do it without him! Seamless execution, permitting, clean-​up. I sell real estate and have used BB&S for inspections and chimney work, but never in my own home. I can honestly recommend them highly to everyone having experienced their professionalism firsthand.
Thank you for making this such a nice experience!

I utilized BBS to update my chimney after a remodel. From the moment of my first call, I found the company and most of their employees to be kind, helpful and especially professional.
During my contact with BBS, I mainly worked with Mark Cazares. Mark is AMAZING! He always returned my calls or emails promptly, and went out of his way to make sure that my concerns were addressed. His initial assessment was VERY detailed and professional. It contained photos, county fire regulation, as well as city ordinances. The evaluation was far more than I had expected to receive and well worth the $ 200.00 I paid. Mark also worked with me on the budget for the update. The total cost was very fair. It took one day to finish and it looks GREAT!
There was only one negative interaction that I had with the BBS finance person over the phone that I felt could have gone better. But Mark, again, came to my rescue and clarified the misunderstanding. The issue was resolved, and the refund was given promptly.
I look to Unilocal often before going to restaurants, hair salons or hiring companies to do work at my home. I noticed some of the lower reviews given to BBS, but I decided to take a leap of faith and go with them anyways. I was VERY glad I did. They are a professional company that does quality work! Their prices are very fair considering the quality of their work. I cannot speak for those who gave BBS a low review, and to be honest, considering my stellar experience, I have to question their motives.
In my eyes, Boston Brick and Stone deserve a 5 star rating!
Thank you! Boston Brick and Stone
Ana Molina

We did some remodeling on our fireplace and needed to bring it up to code. Someone recommend Boston Brick. After a very high inspection fee they said we needed between $ 8,000 — $ 10,000 worth of work. I almost had a heart attach.
We got a second quote from A Fiddler On the Roof Chimney Service for a much lower inspection fee. Their inspection report consisted of the same work for $ 1,000 which we had them complete. We passed the city inspection and were very happy with their work.

The Boston Brick & Stone Company sent out a marketing flyer that singled out the name ‘Elise’ for ridicule and insult, a photo of the flyer is attached. They have declined to address this insult to both women in general and specifically those named ‘Elise’.
The fact that Boston Brick & Stone refuses to even acknowledge the fact their marketing is insulting and demeaning to females or address an inquiry from a former client motivated me to post this review and warning for anyone considering doing business with the company.
If the company has ANY respect for humanity in general they’ll apologize to every ‘Elise’ and every woman they insulted and retract this flyer as soon as possible.

I got these people from Angie’s List. I called for a foundation inspection and to have some cracks repaired in my house. One guy came out, crawled under my house and seemed to do a thorough inspection including pictures faulty repairs from the previous contractor. After about two weeks, I finally get a written report indicating that the foundation expert was going to look at the pictures and get back to me. Fast forward a few more weeks. I contact try contacting the guy who did the initial inspection only to find out he is no longer with the company. I contact the foundation guy and he makes an appointment to come and do a re-​inspection. Although he did come, he clearly was not comfortable coming to my neighborhood because it was during the time of the Michael Brown/​Ferguson unrest and he did not want to be anywhere near Leimert Park. This was in November 2014 and in December I emailed him to see what his estimate was. He emailed me back, said he thought he had sent me a report, apologized and I never heard from him again. He did however mention that he did not think this was something that I could present to my insurance company. Maybe that is why he never got back to me besides the fact that he did not want to be in the Crenshaw/​Leimert area. Needless to say, I am looking for someone else at this point and I will be sending this same scenario to Angie’s List.

A tree fell on my front yard and destroyed the masonry work in front of my house. I needed an estimate for the work and needed to work with my insurance company on the repairs. I found the team at Boston to be highly responsive, courteous and very professional. The inspection and subsequent estimate was not only completed with extreme attention to detail but was also completed in timely manner. While I have not completed the work yet I can tell just by their professionalism and willingness to provide all the details and facts about city codes tells me this team has their stuff together and will do an amazing job. I have seen some of their work at other places in the region and was very impressed. They are probably not the cheapest around but you get what you pay for and in this case it’s quality workmanship.

I was very impressed with Boston Brick and Stone. I called to make an appointment, and the company was very efficient and responsive – they managed to get me an appointment for the very next day to inspect the chimney.
Burton and John came out to try and identify where rain water was getting into my fireplace area.
They arrived early, and really took the time to properly identify the problem. Burton quickly identified the problem as being in the roof area near the chimney, and they reconfirmed this when checking in the attic, on the roof near the chimney (exact spot), and also checking in the fireplace. They said the problem had nothing to do with the chimney or fireplace itself, which was great news.
They sent me a very detailed and thorough report with pictures within 2 days (as promised) after their inspection. I utilized their report to have the roofer know exactly where he needed to look to fix the problem.
The roofer believes he fixed the problem that he saw in the report, and all I can say is so far (after last weeks rain storm), so good. Hope this info helps.

Get a second opinion. They do good work but they will tell you you need major work done when there’s nothing wrong. Know a realtor who verified they’ve done this multiple times.

I would NOT recommend this company. They do mediocre work and they have terrible communication skills with each other and with the client. The left hand doesn’t seem to know what the right hand is doing. They call themselves a «Première builder «but I did not see any evidence of that. They are far from a première construction company but their prices are DEFINITELY première. I don’t mind paying high prices for excellent work but their work is FAR from excellent. Their prices are way out of sync with the quality of work that they do. In closing I will have to say that everyone I dealt with on this job was very nice, but honestly for what I spent on this job I would rather have had them be less nice and have done a higher quality job.

If you’re looking for a bloated estimate to repair/​replace a chimney, these are the guys you want. Basically a shake down operation as I suspect 90% of their business is inspections. Just look at the references on their website, all realtors! The inspector showed up on time and spent very little time, concluding that the chimney was a complete teardown. Not repairable, based on this inspector who was not licensed (worked under boss mans gc license), was not an engineer and turned out to have worked for the company for less than a year. His one sentence conclusion was to rebuild the chimney at a cost of $ 20,000+. I had a licensed inspector take a look and he concluded that the chimney was repairable at a fraction of the cost. I cannot recommend Boston Brick & Stoner!

I was quite pleased with the work Boston Brick and Stone did in my garage and of my driveway. They have have a large group of people who all network together. I was taken to their shop and got to meet everyone. I had changed my mind several times on trying to decide somethings during the processes and they were more that willing to adjust to suit my needs. I would recommend them for your home improvement projects anytime, just watch out for Dave. Just Kiddin’!!

I hired Boston Brick and Stone for an estimate on chimney repair 5 years ago. At the time I decided not to do the work but I wish I had. I recently hired them again for another chimney inspection due to water leaking into the house around the chimney. The inspection was very detailed with lots of pictures and explanation about the areas that were damaged. It was more expensive than I had hoped — -but aren’t home repairs often this way? I requested a discount and they offered a small one. This was helpful. The only thing I would say about any discounts you receive is to make sure you understand the conditions of the discount (it might be for cash only or it might exclude other offers you were planning on using).
I am sure another company would have done less of the work and offered lower prices, but the reason i was in this mess is that a previous homeowner hired someone to rebuild the chimney and they clearly cut corners.
While the work was not cheap, I felt VERY CONFIDENT in the quality of the work. The supervisor was amazing (Alex) and his crew were very nice and hard working. The supervisor explained the work every step of the way and showed us all that he did to make the chimney secure and usable, in addition to preventing further water from entering the house. In the end, I understood this 3 day job to be quite complex and well worth the $ 3000.
I highly recommend BBS if you are looking to get quality work that is well done and thorough. If you want to skimp or cut corners to find the cheapest price, you should go elsewhere. You might find cheaper, but I highly doubt it will match the quality of BBS.

Boston Brick and Stone (BBS) has a great reputation, so when our home inspector told us we needed a closer chimney inspection, we went with BBS. They came out to do an inspection. To get ready, BBS told us we had to clean the area around the top of the chimney and the bottom as well beforehand.
The guy from BBS came and stuck a camera up in the chimney. He didn’t even go on the roof to check down the chimney and he did not look at the back, so I have no idea why we needed to clear these areas, which also cost money.
In the end, after charging us $ 79 for this «inspection» all the guy told us is that they would need to do another inspection, which was much more expensive with a cleaning AND at that juncture they could only really tell us what was wrong with the chimney partially. However, AFTER they started doing some seriously expensive work, THEN they could give us a fuller picture. I almost laughed when the guy told me this. Really? You can tell me what work needs to be done AFTER you partially demo my chimney?
In any case, this struck me as really weird. This also struck my REA as really weird, and he does this all day every day, so we decided to get a second opinion (which also is reviewed on my Unilocal page).
Charging people $ 79 to tell them they need another inspection is misleading. We were in escrow. The clock was ticking and the next appointment for a second inspection was a week away for BBS to just possibly tell us that for hundreds more that they would have to start work on the chimney to tell us what was actually wrong with the chimney. Seriously?! That means the chimney work would be started on a house we don’t even own yet when all of a sudden, oops, you need 1000s of dollars more work
Also, why did BBS tell us to clear the areas away from our chimney top and back when the guy never looked in either spot?!
LAST, we never saw 1 picture from this inspection and in the end, we feel like BBS clearly ripped us off by sending some guy to stick a «camera» up our chimney for 15 minutes for $ 79. WHERE ARE THE PICTURES?!
We got nothing in return for our $ 79. When we complained to BBS, they just said, that the service they gave was as stated on the website, which is also not the case…
Use BBS at your own risk.

If you’re looking for a professional contractor who flawlessly completes your project and leaves you wowed in the end, don’t hire BB&S. We were certainly wowed… by how long the project took and their lack of craftmanship. In fact, we shortened their name to the more appropriate ‘BS.’
We hired BS to do hardscape and softscape on our backyard. While we were skeptical about a chimney/​hardscape company doing softscape, they assured us it was one of their specialties that they did all the time. They even advertise it in their on-​hold telephone messages.
According to BS’s contract, the project would take no longer than seven weeks to complete. The project started on 7÷1÷10, plant installation took another four months and the final walk-​through didn’t occur until month nine. Despite the project moving extremely slowly, we were asked to pay the final invoice three months into this nightmare. Per the contract, this invoice was not due until the project was completed so we, of course, refused.
Our project was never officially completed. After eight months without the backyard being finished, it was obvious we needed to get rid of BS. There were clearly problems with the irrigation and they still hadn’t delivered all plants. We hired another landscaping company to finish the project. It cost us $ 7,300 to get the missing/​dead plants installed, the irrigation fixed and the rest of incomplete/​sloppy work repaired. That’s in addition to accepting subpar concrete work where the finish was uneven, large aggregate was left exposed and chunks of aggregate have already dislodged from the matrix. The original woodwork was of extremely low quality to the point where the gate BS replaced was not plumb or level and was sticking after only two days. The plant installation was abysmal and it took four months for BS to come out and attempt to complete the irrigation and plant installation. At that point, a significant number of plants had already died due to insufficient water and poor installation.
On top of this eight-​month ordeal, we also had many substitutions of plants and materials made without our consent. Over half of the plants were downsized with zero attempt on BS’s part to notify us or compensate us in any way. Significant changes were made to the irrigation and lighting as well. Again, all without notification and no attempt to make it right.
The money we paid to have the backyard repaired and completed and the cost of all plant and materials omitted amounted to $ 18,400.
It was an awful experience, and the only reason they’re getting two rather than one star is there are actually contractors who take your money and do no work. BS merely took our money and did crap work.

We used BBS for some hardscape work and to create a pergola.
Prior to hiring BBS, I got estimates from two other contracting companies, which mind you took forever to get because typical of the contractor stereotype, they wouldn’t call back right away, they couldn’t see us for a few days and after finally showing up, it took a few days to get the estimate. You know the routine, almost everyone I know has experienced similar. My experience with BBS was completely the opposite.
I called BBS, I got a call right back. Unheard of. I got an appointment for an estimate that same week and the estimate in writing by email less than an hour after that appointment! I was floored.
I love that they helped me come up with some great ideas and alternatives that I wasn’t even thinking of, AND also fit our budget.
They continued to impress me each day that they were on site. They were extremely tidy and just before they would wrap each day, I would get an email informing me that they were done for the day and that they’d be back again the following morning. The job was completed on schedule despite temperamental weather and we love the finished results!
Everyone from the billing dept. to the on-​site production managers were extremely professional.
Service goes a very long way in our book. I look forward to working with all of them again! Special thanks to Mark for going above and beyond to help us!

Used them on tricky chimney repair. The price was not the cheapest bid (nor was it the highest) we got but the work was top notch, they have insurance and use full-​time polite and skilled masons. They left our house cleaner than when the job started. Their customer service is above-​average for a contractor, specifically keeping in touch with me through every phase all the way to billing, you get the idea that they want to ensure you are happy with the work you bought and will do whatever it takes to ensure that result.
First day of work they took an hour longer to get to my house which initially pissed me off (I only wanted to be there for the start of work, needed to get to my own office), but I checked sigalerts and what the foreman said was true, there was a massive freeway snafu and they had to take streets. The foreman apologized and they efficiently got to work.
I did get a couple other bids, chose Boston Brick because theirs was more detailed plus I was there during all of the estimates and Boston’s inspection was more thorough and included pictures (well, I asked to see them and they were happy to e-​mail me the ones I wanted to see). I admit I was nervous initially with their price being above average (from what little I knew) but I ended up being very satisfied with my choice.
Note on people saying they disagree with Boston saying their chimney is unsafe, I work in another construction field and this is common: an ethical contractor will tell you what you NEED to hear, a careless one will tell you what you want to hear so he can get you to write him a check. Contractors often have to bid what they feel is going to truly solve the problem and be in your best interests and I suspect that’s what you ran into, whereas other contractors will under-​sell if it means coming in lower than the other guy. Doesn’t make it the smart thing to do (but I am guessing here, obviously I don’t know what your chimney scene is and I am not qualified to judge since my field has virtually nothing to do with brick and stone).

I hired Boston Brick and Stone for a simple cleaning on my chimney that was repaired just a couple years back. They sent me a multi page description of all these things that needed to be done, and told be it would cost $ 2500 to make the fireplace decent again. When I asked them if I could do a portion of the repair and questioned why I needed to do the entire job, they just said it was necessary and they would do the entire job or nothing at all.
I called Fireplace Freddie, who came out and did another inspection. They quoted me a fair price on only what was necessary, not things that could wait several more years.
Freddie wins, again.

We had these guys come out to inspect our chimneys on a $ 99 special. Guess what? Just like in previous reviews they told us one fireplace needed full demolition and the others needed full grout replacement at a cost of $ 3500 per fireplace. They then hit me up for work every few weeks. I told them they were out of their minds on the price, to which said «Well if anyone is willing to go lower we will match their price» which really said to me «Our first price was completely astronomic because we were hoping you wouldn’t bid this out. But since you are not one of our suckers we still want your business.»
I have gone looking for fireplace help elsewhere. I think this is a racket.

I agree with a lot of these posts. This is a solid good company that seems to do a good job. They were very thorough on an evaluations of some items in our house, and gave us detailed information about how to properly use the fireplaces in our property. I believe that the fireplaces reasonably should have been allowed to use regular wood, but upon evaluation they found something amiss, so they investigated further and decided that it wasnt safe for us to use real wood.
Good Company.