BIMMER PhD Motorsports

Things to know:
They will not make the effort to work with your warranty company to make sure all of the parts and labor are fully covered and instead pass the cost on to you. Scott wanted to charge me another $ 500 over my deductible and then gave false explanations for why-​I know because I called my warranty company to find out why I was paying more.
They will drive your car for personal reasons, like take it home at night and keep it at their house. I heard Tim tell another client that he was taking his car home at night and when I got my car back the gas tank was empty-​I took it to the shop with half a tank of gas, and ist smelled horrible.
Scott told me 2 things were wrong with my car but they were both the symptoms of a much bigger problem-​a cracked block. Had I left my car with them I would have driven a away with a ticking time bomb, for my safety and my wallet.
I took my car straight to New Century BMW where it was properly diagnosed and repaired. It took 3 month and hours and hours of labor not just to do the repairs but also to get my warranty company to pay for it. I walked away with a new engine, $ 15K in repairs and only paid my $ 300 deductible.
It matters who choose to take care of your car. I do not choose BimmerPhD.

Tim has been a God send. I meet Tim on the side of the road one night when my 2002 BMW 325 CI Coupe engine gave out on me. This was about 5 years ago. He fixed my baby up really nice and at a wonderful affordable cost! Ever since then he has been my number one go to guy for car repair and advice. I trust him with my car and my pocket book… lol. As a result of the quality of his work and the confidence I have in his integrity my parents who own a 2005 BMW 745LI soon became customers and friends. We highly recommend this BIMMERPHD you will not be disappointed!

Service is better than average. Less costly than the dealer. They explain it all. Haven’t had a problem with my 08×5 after their repairs /​which I have had with other European Service Centers.

Brought the car in for service just before Thanksgiving. The team evaluated everything that was needed and gave me the rundown. We decided to do the bare minimum work and there was no pressure to spend more than I currently wanted to spend. The car was ready exactly when they said it would be and the price was less than discussed. I would definitely recommend BIMMER PHD to others.

Thank you to Tim and the gang at BIMMER PhD! We ran into an emergency and had to take our car to a dealer in Sherman Oaks. Not only did they charge and replace parts that were less than a year old they seemed to be devoid of ethics. They were completely chauvinistic and insisted on calling my husband when he clearly told them to call me. With the guidance and thorough records from Tim and the team I at least got some money back for the parts.
I have been going to BPhD since I bought my used BMW, they have always been honest, fair and on my side. Not to mention they know these cars in side and out. They help you determine what work can wait and what is urgent, at a reasonable price. Don’t take my word for it call and compare they will be cheaper or honest if your 1^st quote is fair. I highly recommend them!

This place does really good work for the most part, they know BMWs very well and they are able to fix almost anything. I think when I first went I dealt with Ralphi and CJ they were very helpful. Then I had to deal with one of the owners Tim, he isn’t very good with customer service and he will charge you for every little thing (and talk your ear off). He charged me $ 1000 to diagnose and repair my turbo and really didn’t fix anything.
I went somewhere else and it was diagnosed and repaired in a week. I honestly didn’t even feel like complaining and didn’t go back, fortunately the money isn’t a huge deal for me. But I have 3 BMW’s and just got a new B7 and I no longer wanted to go there or recommend any of my people to go there. Just left a bad taste in my mouth.

Awesome Find
When I moved back to California from AZ I needed a BMW mechanic I could trust. When I found Bimmer PHD I was and still am a happy man. Ive owned 5 BMWs now and 2 that were serviced here at PHD.
With Excellent service, knowledgeable staff, and great prices (REALLY great) I recommend them to all my friends. When I bought my second X5 I brought it Tim and the team straight from the lot to them for a checkup and service. 04 X5 4.4 with 148k on it, from a Chevy Dealership, brought it in and knew it needed some work from my visual inspection. Tim gave it to me straight, no fluff, no filler. Listed all the things that where a running hazard, things that should be done, but not needed and the truly optional things. When I went to the Dealer to price check they wanted 3 times as much and told me an extra 2 days in work time.
I got the service and in 2 – 3 years ive been able to put on 50k more miles with no problems. Runs like a new motor. Thank you Bimmer PHD, you guys keep up the great work.

I can only comment on my experience getting a quote over the phone. My car was never serviced there as the cost was outrageous. Anyway, I asked them to give me a quote to replace my brake pads and the person I talked to kept on telling me that they can’t tell me a solid figure because they haven’t looked at my car. But after much lecturing about the world of brakes/​rotors, the person relented and gave me a quote of 400. Yes, 400 dollars just for brake pad replacements!!! My dealer was charging me 260. They sure charge for that PhD.

Do not believe in those 5 stars review for this shop because i am a victim of it. the biggest mistake i made was have them fixing my car. Tim the owner (cocky with attitude) with his BIG professional, technical term convince me to drop off the car for repair and i did, so the nightmare begin, I found out i am being lies to cheated on and mis treated, they markup there parts prices even more that the dealers and they try to find more problem on the car and tell need more money to fix, Tim keep pushing to do the unnecessary maintenance service work on the car which cost a lot more that the original repair, at the end i refuse to do all those extra work and the owner Tim told me to get the FUCK out of his shop CAN YOU BELIEVE IT! For those of you that live in a peaceful stress free world looking for some aggravation, go ahead give this place a try, YOU WILL NOT BE DISAPPOINTED.

This review is long overdue and for that, I apologize Tim, Johanna, and Raffi. Bimmer PhD is a top notch operation. The personalized, customer service is over the top. On my first visit, my X3 had some serious issues that were not easy to address. Tim and his team worked tirelessly to fix the problems and helped to minimize the costs at every turn. In the office, Tim’s wife Johanna is super sweet and personable and Raffi has gone out of his way being helpful, even driving me back and forth from my home to the shop on numerous occasions. The whole team is exceptionally knowledgable and goes out of their way to treat you like a friend. I don’t know what I would do without their expertise and guidance and for that, I am very grateful Bimmer PhD!

Tim and Rafi are the dudes when it comes to BMWs. I’ve had them service my Z4 for three years and I’ve had the best experience with this shop. They always take me through every issue so you understand every step, and always meet their deadlines. I’ve put about 40k miles on my car, and I can look forward to another 40k with the BimmerPhD team. If you want honest and dependable service for your Ultimate Driving Machine, this is where you take your ride. Cheers!

They’re knowledgable about bmw vehicles, but other than that service was poor… Not transparent or honest about services being provided and after fixing a problem and the issue still reoccur days later I would just get billed for another problem. 2^nd to worst mechanic experience I have ever had. If you don’t know much about cars be prepared for some extra cost.

The best.
Don’t trust your BMW to any dealer or mechanic for that matter. They take care in everything they do. You are getting a tremendous value for your money here. Tim will be the first one to say that he isn’t the cheapest mechanic in town. That might be true, but I doubt you can get this level of detail and experience for the extremely reasonable rates he charges:
Examples:
2 Pumps for Wiper: Dealer– $ 700; Phd– $ 63
In this case, Tim found the pumps did not have to be replaced like the dealer insisted. Instead they were able to diagnose the problem correctly and save me lots of money
Oil Change– Less than half of what dealer charges
Lastly, I have seen firsthand the shoddy repair work of dealers. If you let a dealer work on your BMW’s engine you are setting yourself up for a regular schedule of bending over and taking it in the rear.

I don’t like to post negative reviews because every business trips occasionally but considering I went to this business because of the great reviews and how bad this service was for me it is only fair. I waited a week to get an appointment because my BMW 650i was not passing the smog test. I was told to be there at 10am so they could look at it and get me a quote and possibly get my car back that day. They reminded me of the appointment 4 times with automated text messages. I got there at 10 am and was finally getting some attention at 11:20 am. Tim obviously knows his stuff and is very personable. He tells an animated description of your problem and possible future problems. He is very long winded I am sure he could give you a description much faster when he has other people waiting that he is inconveniencing.
I agreed to a fee for diagnosis. I rented a car and did not hear from them. I called several times and one time I was told I was next (though obviously not). Finally on the third day Friday night at 7 pm (after my call at 4:50pm) I got a call with a verbal quote with a promise for written quote the next day which I did receive. The written quote was for other problems (legitimate) and I had to call for a loose quote for the issue I came in for. I figured I paid for a rent a car for 4 to 5 days more than I should have had to.
I am planning to sell the car anyways so I asked Tim to put the car back together and I would bring it to Car Max and let them deal with it. Car Max gave a ridiculously low proposal to buy the car. When I left I looked into the trunk I found all the greasy engine covers laying there. Bimmer hadn’t put the engine covers on the engine, it was obvious somebody had taken the car apart. When I told Tim about it he said «oh sorry that is what happens when you have employees». I told him he is responsible for his employees, he agreed.
I got the car repaired competently, completely and timely for a much better price from AMB in Duarte. I can sell the car now knowing that it has new seals and no hidden defects.

These guys are very competent. The setup is clean and professional.
This is a shop for someone who wants to keep their car in tip-​top condition and spare no expense. They have the diagnostics to rival the dealer.
If you need to leave your car, they dispatch Enterprise to pick you up and give you a rental within minutes for only about $ 30/​day. Spend enough and that gets comped.
I was a little disappointed with the excessive hard-​sell up-​selling and $ 172.50 labor to replace 6 spark-​plugs (30 minute job).
Good shop overall, especially for major work requiring a high level of competence.

Everyone here is awesome and trying to help you with whatever you ACTUALLY need for your car and nothing more (crazy, i know). I told the owner, Tim, my budget is kind of tight, and he got everything done at an affordable price. They send you texts to confirm appointments and remind you what time they’re at. Very organized and professional work! Thanks guys! I’ll be back when the time comes.

Following the minor aesthetic revamp on the Bimmer, it desperately needed some TLC, which was long overdue. Nevertheless, the only place I trust to take the whip is to Tim and his wife’s shop. We couldn’t be more pleased and thankful for the effort they made to squeeze us in for an overdue service. Regardless what measures need to be taken, they’ve always been able to deliver each and every time. It makes it very easy to be loyal customers to an established and well respected privately owned business. I know I can count on them to continue to keep us as happy customers. The high quality service and care is just one piece of the whole pie. Tim, his lovely wife, and staff are very personable and make each experience a special one.

Once again these guys have come through… My car was wayyyy over due for service and when I called to schedule an appointment they were all booked up until after the holidays. Tim told me to drop the car off anyway and he’d make sure it got the services it needed. They ended up staying after hours so that they made sure I was taken care of… Now that’s customer service and as long as I own a bmw this is the only place I’ll go.

1995 M3
Came in with my aftermarket camber arm that had a bushing popping out of place.
Didn’t get the guys name, but he took it to the back of the shop while I sat down to read a magazine. Not even 2 pages into the article he comes back and sadly said it couldn’t be fixed.
«So nothing worked eh?» I said, as I put the zine down. I made my way over and he revealed the camber arm with the bushing pressed back into order.
He had fixed it! I was grateful and enjoyed the humor. The guy casually went back to work and I asked the boss at the desk how much.
Not a dime.
He said it’s good karma and I too believe in that. I had first come here to get some flywheel work done months ago and although they didn’t do the type of work I needed they sent me to FMS down the street– another great place to go.
Little things like this in the community is why I like supporting small local shops and reminds me one of the reasons why I still enjoy BMWs.

Yes, best believe it homie as the Unilocal stars awarded here are definitely well earned. Like the hesitant consumer in you, I decided to put this place to the test and boy I’m sure glad I did! This review had been delayed several times to ensure consistency and I must say every visit here has topped the other. I almost didn’t want to share this secret! Lol! Special mahalo and props to my Unilocal circle of friends especially Natasha K and Matt C for their reviews in swaying me into giving this place a shot! Holla!
Any bimmer you drive, evokes feelings of enjoyment and freedom, but when performance falls below its design parameters, it can really take the fun out of your «ride». I’m sure you can relate to the feeling of being forced to pay exorbitant dealership prices for quality BMW repair or maintenance. At BimmerPHD Motorsports, I can assure you that they can do the same and if not, even BETTER service for a fraction of the cost. I was surprise to have them even offer aftermarket parts in addition to OEM as an option to fit your budget without compromising performance.
The technicians here are specifically trained to understand the requirements of your BMW. Don’t allow inexperienced mechanics to make a mistake with your luxury import. Be sure to see Tim as I believe deserves the praise for his service in exceeding my expectations. I can see his true admiration for BMWs reflects through his team and in their work with utmost accuracy and skill.
Waiting Lounge:
Very Modern, Clean, Pretty Good Size Flat screen. WIFI Available. Restroom VERY Clean. Garage (s) well organized.
Service:
Exceeded my expectation, VERY knowledgeable. NO PRESSURE.
Parking:
Side Street Parking.
Tip: Be sure to visit their website for special offers!