Americarpet

I’m in real estate so I’m a pretty tough customer when it comes to stuff like this. Americarpet is run by Adam, who contracts out the installation to outside guys (standard process).
So when looking for flooring or carpeting, it’s important to see how detailed the owner is. The picky owners who put a lot of effort into their business tend to pick better workers to do the installs for them. I went with Adam (the owner) because he seemed like a very detailed person.
The install worked out great — quality workmanship and excellent customer service. Quality work entails detailed work with no seams or carpet bubbles, minimal damage to moldings, etc., and cleanliness. There were some scratches and nicks to the moldings, but this is completely normal and expected (go to Home Depot and get a $ 3 sample paint to patch scratches up after). Cleanliness is important as well. After the job was done, they did a great job of cleaning up after. Some jobs will need this, others won’t. There was someone living in the house so it was important for them to leave a clean house after their work was done.
For Americarpet — Keep up the good work. Keep a close watch on your install guys — make sure quality control continues to be top notch and everything else will be smooth sailing. Be careful not to over promise — Adam said he could help me fix my squeaky floors but in reality this is a half day job that really requires extra costs. No way this could have been accomplished. Minor issue though, because I knew once they started that this was an impossible task given the allotted time (1 day installation) that I gave the installers. I would have taken one star off but the great price more than made up for this.

I hired Americarpet/​Adam to install wood floors in my kitchen, dining room, living room and the finished job was beautiful. Adam was very patient with me while I was choosing the flooring. His workers worked very diligently and finished the job in the estimated time of three days. There was one thing I was not completely pleased about and Adam had a couple of workers come over and fix it for free. Now my floors are perfect! I would definitely hire them again and recommend Americarpet to anyone who wants to install new flooring.

I have used Americarpet and Adam for many years and have always been extremely pleased with the service and quality. Adam is the kind of guy that goes above and beyond to make you happy and satisfied. I have referred many clients to him and totally trust him. His workers are always prompt and professional.

DO NOT USE AMERICARPET. All the owner Adam cares about is collecting his money. A year ago I went in and ordered brown wood floors. All I wanted was regular brown oak flooring, but Adam upselled me to a distressed walnut that was 3x more expensive. Also, I was extremely adamant about wanting NO red in the wood. The person with me even emphasized to Adam that I hated red wood. After installation, I came home to red floors. I thought maybe the red would mellow out over time as I thought that surely Adam would not have installed red floors purposely, after I repeatedly stated to him that I wanted no red. So, a year later my floors look even more red. I called Adam to try to rectify the problem, but he said he wouldn’t do anything about it. All he cares about is money. DO NOT GIVE HIM YOURS.