Denny’s

Well, I’m writing this review while waiting to even place my order. Been here for about 20 minutes now, and doesn’t look like anyone’s coming yet. Just sitting at the table drinking my water. Although they are pretty busy and there’s only two people out assisting customers so I don’t know… Management needs to learn how to properly staff their store properly. How long will
I be waiting tonight? Hah
Edit, right after I posted this review someone came and took my order so things are looking up, I added one star for that.
Edit2, a lady came and apologized for our wait so it’s good that they’re acknowledging they were having problems at the time. Seeing as I’m an Assistant Manager at another restaurant I know how important it is to make sure that’s one of the first things you do during hard times, also I can hear someone in the back now yelling, and directing people so I can tell someone’s trying back there to get everything back in order so I’m changing my review from 1 star to 4 stars for the comeback they made.

The food was very terrible on Christmas Eve, so was the service. I ordered a T-​bone steak and it was cooked extremely well done when I asked for medium-​well. I asked the server to return the steak for chicken tenders, and they still charged me for my over cooked steak

I felt like giving 3 – 4 stars to Denny’s because my breakfast was very enjoyable. Soup was great and I was enjoying breakfast on my business trip. I wanted to eat something healthier so I ordered salad however tomatoes turned out to be bad. Some were ok however others rotten already. I’m surprised they served me that salad, it’s so easy to see if produce is fresh or not.
So first I was enjoying breakfast but after I noticed how bad tomatoes were I didn’t enjoy breakfast as much thinking to my self I wonder how fresh is the rest of the food.
I did show tomatoes to my server. She told me that she showed that to manager.
Rotten fresh produce is not exactable. Come on guys … You should of offer free breakfast at least…

Went here a few nights ago and it was just awful. I don’t expect much from Denny’s to begin with but this visit was a joke. The tables were sticky and the windows hadn’t been cleaned in years probably. My water came in a cup that was chipped all around the edges. The waitress came to take our order and we said we weren’t ready yet and she groaned and mumbled about how she rushed over to our table but we’re not even ready yet. There was only one other table in the whole restaurant so it’s not like she had a lot to do. She was probably mad she had to put down her phone for two minutes. We got good service compared to the table next to us though. They said they got their about twenty minutes before us and we got out food before they even got to order because their waiter never showed up. When we were leaving all the waitresses were standing by the drink station doing their hair and using their phones. That’s pretty unsanitary. There was a lot they could be doing especially when there were table all over with old plates of food that were there before we even got there and had not been cleaned up yet. Just horrible service all around.
The food was a joke too. I got the nachos and you can tell it was all out of a can which I don’t expect much more from this kind of a place but they could try a little harder. The meat was cold and there was hardly any cheese. It had a weird taste to it. The onions tastes pretty rotten too. I felt sick by the time I got to the car. I spent the rest of the night and next two days pretty sick as well.
We went to pay our bill (which we should’ve complained and got our food for free like the couple before us) but we stood there for a good 4 – 5 minutes while all the waiters just stood there talking to each other. I wanted to just leave the bill on the counter and walk out since the waiters didn’t seem to care about collecting money, but my boyfriend wanted to just pay. This place never used to be this bad.

maybe i should have read the single 1-​star review of this Denny’s before having breakfast here on Sunday morning.
maybe that’s all i need to say.
but i’ll say more.
the last time i went to the Denny’s (off Rockside in Independence) my time was pretty enjoyable.
this place is the worst. some is within their control, and some may not be.
when i order a cup of coffee (or a cup of anything, for that matter) it’d be nice to get a clean cup. mine was delivered to me with coffee spilled all over it. i’m not sure if these were fresh spills or had been there for some time.
it might also be nice of a restaurant to actually hire wait staff who know how to communicate. if your server applicant isn’t, for some reason, capable of opening her mouth to speak, maybe she should be dealing with your customers. of course i could hear her perfectly when she cussed under her breath about the other table nex to us and threw plates into the bus tub.
and speaking of that other table. if your servers/​wait staff don’t want to deal with them, how’s about your don’t make your paying clientele have to deal with them either. these people were so annoying and trashy. the kids wouldn’t stop screaming, crying and coughing. the parents couldn’t be bothered to pay the children any attention. they basically cleared the entire area we were sitting in — the other customers quickly ate and left — shaking their heads.
oh, and the food was kinda gross also, but then again, maybe i’d just lost my appetite.
should have stayed in the ‘wick and gone to Gyro George’s.

If there was a rating less than one star that’s what I would rate my experience here! After a night out with my sister, we were hungry and stopped for food at Dennys. When we walked in the woman who greeted us was extremely rude. No hello, how are you, welcome to Dennys, good morning… Nothing. Instead we get «how many?» We told her three and she proceeded to grab menus and walk away never telling us to follow her. The three of us assumed And followed her over to a table. She then got our drink orders. All of us ordered water. About ten minutes later she. Brings us the water in glasses that loom like they weren’t cleaned for days! When we addressed the issue she said all of them look like that they’re clean. We shrugged it off and decided not to drink anything there. She got our food order nearly 45 minutes later, the food came out rather quickly, and tasted just fine. Never once did the woman come over to check on us. She was to busy chatting with a man in another section. We waited 23 minutes gk get our check, and when she brought it over she slapped it down on my sisters phone which was lying on the table. All three of us work in the service industry. And this is no way to treat a laying customer. We were disgusted and can garuntee that we will never be back there.