C-Auto Glass

They have decent prices and free mobile installation, but when I called she told me they would be out between 8AM and 5PM — Are you serious!!! Just poor planning and bad scheduling. So she says, call back the morning of your appointment and I will give you a better estimate. So I call at 10:15, she says let me check with him and call you back. no call back. So I waited all day. So don’t use them unless you have nothing better to do than wait around for them all day.

I am extremely pleased with my experience using this company to replace my windshield. I drive an SUV and they quoted me $ 189 to replace it. That was cheaper than the $ 250 deductible it would have cost me if I went through my insurance and went elsewhere. The car is eight years old and paid off and I did not care about putting in aftermarket parts. I can’t tell any difference in the windshield anyway. I had the service done at their shop in Parma because it was raining that day and there wasn’t anywhere dry for them to do work on it at my place. They offer a free mobile service, though! The whole thing took about two hours. Their facility is clean and professional, and they have cable TV if you get bored. Scheduling could not have been easier; I did most of my communication with them over email. Response was prompt and friendly. Happy to recommend this company to others.

I was happy with the price and the guys did a good job installing it. I did not appreciate that when I showed up 10 early they said they would start right away but my car sat outside for another 40 min before even coming inside. It than took them an hour to install the new windshield. So I wasn’t happy that what I was told would be 45min to hour apt turned into an almost 2 hour apt. I would go back again because of the price but I will just drop off and not wait for it.

I was a little nervous about using aftermarket glass after doing some online research (the internet will advise against it) but the google reviews for C-​auto glass were good overall and the ones that were bad were mostly timeframe issues and nothing on par with the internet horror stories of people who used aftermarket glass and wound up with a ghetto-​rigged windshield. I’ll also add in that the woman I got a quote from didn’t do much to ease my concerns, she didn’t seem to understand much about the process and was not the best salesperson, but for a $ 200 savings I decided to risk it and use c-​auto glass for my windshield replacement. So glass I did! The technician arrived as scheduled and was professional, polite, and informative. He had the windshield replaced within a half hour, and it looks exactly the same as before (minus the giant crack). The other salesman who only sold OEM glass and tried to scare me into believing I’d get nothing but junk with aftermarket was wrong.

Very friendly and gave me the best quote in Cleveland (over $ 100 less than competitors!) Relaxing atmosphere and good people. They even vacuumed all of the glass out of my car. When your car has been broken into in Cleveland, it’s nice to know that someone actually cares – because the police and the rest of the crime-​ridden city certainly don’t! A+ for professionalism.