Scotts Lawn Servic

I have used Scott’s for several year. I had a lot of weeds and crab grass but they have gotten rid of them and I have a very green lawn. I used a different service before and had bad results so I can recommend Scott’s

We used Scotts two years ago and the lawn looked fabulous. The service has gone way down. We started back up with them last September and the tech they have is literally here less than 3 minutes. The day they came to feed 12 trees, fertilize and do a mite treatment, they knocked on the door and I ran up to get my shoes. By the time I got downstairs they had left. Now they had yards of hosing to pull out of the truck. There is no way they could have hand fertilized twelve trees and sprayed all of my huge lot. Several months later the lawn still had the same weeds and looked awful. If I called the office to advise them that I still had weeds several weeks after they allegedly sprayed they would send out the tech for a «free» treatment and then they would send me a bill that would show they charged me because while they were here they performed and additional unauthorized spray. $ 193.00??? Really?

Our neighbors recommended Scott’s, so we figured it was worth a try to have the experts choose and apply the correct formula for our yard, which was overrun with weeds, despite our haphazard attempt to apply weed control fertilizer.
We’ve only had one treatment, and I think the weeds will subside with further treatments. My feedback is about the technician. The salesperson was pretty good, we prepaid to get a good deal and he assured me that we would receive expert feedback about what our lawn needed. When the tech arrived, we went out to chat and we were not impressed.
My husband asked, «Will you make sure to sweep off any fertilizer that gets on the stone and concrete walkways?» He didn’t exactly inspire confidence with his reply, so my husband continued, «Now, I understand that we will receive a lawn analysis?»
I kid you not; this was his response, «You want an analysis? Your lawn has pretty good color, but you got a sh*tload of weeds.»
Wow. At least the printout he left on our front door that his computer spit out was a little more eloquently worded. ;)

Scott’s Lawn Service has been a horrible business to work with. They show up and do treatments that were never authorized or included in the contract. And then when you’re questioning the bill, this automated system will call you every day to harass you about paying for the service you never asked for in the first place. Additionally, my lawn doesn’t look any different than it did the day they started. Stay away from this crooked, ineffective, business.

My lawn had hundreds of aspen shoots coming up and I could not get rid of them. Also, the lawn had major burn marks from my dog peeing back there. After they came 1x it made an immediate difference. We have a sprinkler system so it was well watered before they came and after. My lawn is gorgeous thanks to Scotts!!! I used the Parker location because my neighbor recommended them. I live in Broomfield and it was not a problem for them at all. They came a total of 4x from spring, summer, and fall.
Seriously I can’t say enough! They saved my lawn and all I had to do was water:)

I’ve asked multiple times to be taken off their mailing list, I belong to an HOA that takes care of the lawn. They seem unable to do this and continue to inundate me with mailers. If they can’t figure out how mail flyers correctly, do you think they can be trusted with your lawn?

I have used their services in the past and knew I could do just as well by doing it myself. I have watched them treat my lawn and it took less than 3 minutes, so I could tell by that, it’s not very thorough. I cancelled any future services last fall and have documentation to show this. However, they came back in the spring, treated my lawn, and are now charging me for a service I never requested and had cancelled. I am now trying to address this through collections and BBB as I refuse to pay for their error and could get nowhere when I asked them to check their records, which are the same records I can pull up. I have been harassed for months now and I suggested collections so I could get this resolved. Pretty sad route to have to take! When I filed my complaint with BBB I could see they have over 760 complaints for Scott’s Lawn Service! Do not use Scott’s Lawn Service as this is not a company you can ever leave, even after you cancel. They will continue to service you and charge you, then harass you for not paying for a cancelled account!

If you are looking for someone to take really good care of your lawn — you might want to look at a different company. I would do «ZERO» stars if that were an option.
I hired them in the Spring of 2011 — since then I have more thistles and this ivy type of grass growing in my yard. When they call the schedule service I would tell them about these problems and ask them to address them. When I would get home and read their notes on the service they noted that I had this ivy grass and an unusual amount of thistles in my yard. Like I didn’t know this already.
I had decided at in the spring that I didn’t want to prepay for the aeration and seeding that was to be done in the fall. So in the fall they call to say that I’m scheduled for a service day. I don’t remember them telling me that it was seeding/​aeration and I just figured that it was for my regularly scheduled service. They came out, performed the service and I didn’t give it another thought — until I get a bill for $ 141 in the mail.
When I called to explain that I was very unhappy with the way this was handled and that it was not explained that it wasn’t a prepaid service and that there would be an additional charge the lady on the other end of the phone spent the entire time justifying for a variety of reason blah, blah, blah and it went on and on and on…
I then explained that I wanted my one last service (that I had already paid for) and then wanted my name to be removed from all of their lists for the coming years and that I would not be using their service in the future and that I wasn’t overly happy with the new items that had sprung up in my lawn since they begin their service.
All she said was fine. Really??? In this economy — fine is your answer??? If you are okay with this being your business model then I’m okay with posting this review and telling everyone I know this is how you operate. I would think that would strive to have customer service where your response is fine. You might want to try we’re sorry to hear that you weren’t happy with our service and we are sorry that there was a misunderstanding and what can we do to repair this? It’s one sentence — how hard can it be? Apparently too hard for the people working in your office today.
It will be fine in the long run if you just make the choice to use someone else for your lawn service needs.