Rock Chiropractic

I have been mulling over this review for a really long time. I had such bad experiences that I get angry even thinking about it but I know I need to pass that information along to others.
First off I appreciate that they do not do adjustments until they know what is going on with your spine. But I went in for 3 visits before I got an adjustment. The first three visits were x-​rays and them telling me I needed to sign up for a big package of treatment. So you wont adjust me because you don’t know what kind of treatment I need… but you are sure on how much treatment I will need. We even had to sit down for a lecture one time on all the great things they have done for people. At one point I was told «the best thing you can do for your health, is tell your friends they need adjustments» Uhh… what!?. We were also told we should try their special joint drink but it would be even better if we decided to sell it to our friends. It was exactly what you don’t want in a chiropractor.
My biggest issue was with billing. My boyfriend has awesome insurance that would cover the vast majority of the appointments he went in for (I would say treatment but that only happened once). Instead we were told we had to pay up front but would be credited towards future appointments when insurance paid them. I have never had any medical professional tell me that. Then… what do you know… the money never came through. First I called their office asking and was told they only bill insurance once a week but told it was going to be handled soon. Then I called insurance who told me it was never submitted. Then back to their office, where I was told most insurance companies don’t cover chiropractic, BUT we could sign up for a big package of adjustments for only $ 3k. Interesting… but still doesn’t change that his insurance does cover chiropractic. Then I was told their insurance biller was out of town. Then that the insurance biller had a family emergency. This went on for MONTHS! Finally I was told that they looked into it and they were excited to tell us that his insurance does cover chiropractic (no shit!) and now it was submitted and that they would send me a check since I no longer had any interest in a credit for future treatment. Months go by again… still nothing. So I call insurance again and am told they have never received any contact from Rock Chiropractic. I then called RC and left multiple messages that were never returned. It has now been years and absolutely nothing has come of the situation.
In the end this place is exactly what makes people not trust or want to go to a chiropractor. I have to admit I haven’t been back to one since because I am scared of being scammed again.

Paid $ 140 for a consult. That got me X-​rays a health review and a make shift back massager that is a makita jigsaw with a PVC tip run all over my back. NO adjustment that’s an extra 50 bucks I am sorry I expected to feel a better difference from when I went in. Not feeling like I got screwed and back in worse condition.

Alright Dr. Miller, you’ve got me.
I’ve been waiting a while to write this review mostly because I had never been to a chiropractor before, and have been very skeptical about it since the very beginning. Dr. Miller will tell you, the first day I met him I said «I never understood why once you go to a chiropractor, you never stop going».
It’s been several months now that my husband and I have been visiting this practice. We’ve been paying a pretty penny for it, since we aren’t covered by insurance for chiropractic care… but after (I think) about 7 months of coming in we both agree it’s worth it!
I won’t go too much into the details of our personal issues that we came in with initially but I will say that after this period of time I have little to no remaining symptoms of what previously ailed me. Dr. Miller and his staff take the «whole person» approach to their care and I think that is what really sets them apart from other chiropractors in the area.
I highly recommend Rock Chiropractic.

I was recently referred to Dr Miller by a co-​worker of mine. I work out 5 days a week and realize that I’m not always kind to my body. Mr Miller not only helped me with my back and body… but offered some great advise on stretching, etc.