OBGYN Center

I was new to the area (Parker, CO) and needed a new OB/​GYN. My first (and only) visit was scheduled a week in advance (June 2013). When I arrived, I was the only person in the waiting room and in the office. Apparently everyone takes a lunch at the same time and takes their sweet time coming back to lunch (and yet they still schedule appointments right at 1:00P). No one was at the reception desk (I signed in anyway). 15 minutes after my appointment was to start the staff finally showed up. I was finally checked in and brought back 30 minutes after my scheduled appointment time. Dr. Steven Grover is exceptional. I wish he didn’t belong to this practice. He decided I needed medication to maintain a great quality of life and he was spot-​on with his choice of medication because I have been pain-​free for a year! Again, Dr. Grover you are incredible! Fast-​forward to a few months ago; I get a letter from their billing department stating I owe out-​of-​pocket for the visit because they no longer accept my insurance (even though my insurance is still posted on their website that they accept) and will not see me again until I pay my balance? However, last year (June 2013) I paid my co-​pay and they accepted my insurance (insurance provided statement they paid the bill). When I call their Billing number I always have to leave a message and no one ever returns my many calls. Fast-​forward to today; I have been calling their office all week because my prescription refill was denied. I have left messages with their main line (because they never pick up their phone regardless of the day or time of day). I also have left messages with Dr. Grover’s nurse. No one will return my calls. Instead, this morning they asked my pharmacy to call me to tell me that I have to make an appointment and/​or come in to their office to discuss before they will authorize any more refills (even though there are still 8 refills remaining on the prescription). This is way too much hassle and since I cannot get anyone in that office to pick-​up a phone and talk to me (let alone schedule an appointment), I will have to find another OB/​GYN :(Again, Dr. Grover is incredible! It is their office and nursing staff that is so terrible at communication and assisting patients. What a bummer!

I had never been to this practice before and they were able to schedule me same day with a NP Cheryl Marks. I have had three pregnancies and had a different OBGYN each time. This NP took her time, was incredibly sensitive to how I was feeling and explained everything until I completely understood. In my experiences with doctors of this kind, this practice exceeded my expectations. I did wait a little longer then expected, but was patient considering I had been squeezed in.

I have had nothing but a positive experience OB/​GYN Center. The office is not only clean and state-​of-​the art but the staff both upfront and in the back are kind and always willing to answer questions.
My husband and I are looking to start a family and are looking forward to working with them as they guide us through this exciting time.
I would recommend this practice to any woman looking for an OBGYN.

My experience at the OBGYN Center has been fantastic. This is my first pregnancy and I was referred to Dr Randi McVay. Dr. McVay is very easy to talk to, open to all your questions and very knowledgable. I feel completely comfortable asking her my «stupid» questions that come along with being a first time mom. I like how they are based both at Ridge Gate hospital but also Parker Adventist (which is closer to my home). The staff has been very nice and although there was one time I had to wait a little longer than I should have they over all take good care of me when I come in.

I am in the process of finding an new OB and decided to give these folks a try since they are so highly reviewed on other sites. I was delayed and arrived to my appointment 2 minutes late. My appointment was at 8am and I arrived at 8:02. The staff at the front desk was incredibly rude and informed me that because I was late, they could not see me until 9:00. So I waited around for some reason to be taken back. When I went back, the MA asked me a bunch of health questions, left the room and then proceeded to talk to the NP about me right outside the door. Without even having met me yet, the NP was trash talking me. (You can hear every word with the door closed.) When the NP finally decided to grace me with her presence, she was very condescending to me several times. NO WAY will I use this practice or recommend them to anyone. I will never go back. Plus, I don’t like that this practice has so many docs. Who will deliver my baby? Your guess is as good as mine because I have a 1 in 8 shot of guessing correctly. Stay away.