Jiffy Lube

Worst service I have ever received! While performing my oil change they broke my seat making it impossible for me to drive my vehicle, rather than trying to do something to fix the problem (after all they are supposed to be mechanics right?) they threatened to call the police if I didn’t move my vehicle. So there I was with my three small children, in the cold with a car that I can’t drive away and all the «mechanics» are laughing it up in the shop. I talked to the manager who said they will not do anything to fix the situation they won’t even give me a refund for the money I spent with them. Extremely disappointed.

Terrible customer service. Could barely understand the guy at the front desk. 70 dollars for a synthetic oil change. Smartass employees. Some lady was freaking out that they broke her seat and they were all joking about it to the other customers. Real classy. Chicks almost an hour just for an oil change. I won’t be back.

Wow, how people make a difference. The prior manager Jen was fantastic and they did an amazing job. In two weeks I made five trips to this location and they didn’t have my filter. Then finally they said they had my filter there was a prior problem with the last general manager and major supply issues. What kind of leadership does this Business have? So finally I called and they said they had my filter only to find out they did not. They told me to go to a part store and buy it myself and they would credit me for the filter. I should have went somewhere else but have been very pleased with this location in the past. So I bought a filter and returned only to find out they did not have synthetic oil but semi sympathetic oil. What was completed after an hour and a half my beautiful Audi had oil finger print marks on both the interior door in the outside and all over the hood. Time to find another location they were horrible. After years of loyalty I will never return here. I try to be a very objective person and hate to write such a negative review after being positive in the past but very disappointing.
OK update to my review. I was contacted by the prior manager who is now return to the store. She asked me to come back and they would make everything correct. I returned today and as in the past Jen made everything correct and did a great job and make sure I was completely happy with the service at this location. Almost all the staff is changed and I was very pleased with the customer service. Thanks Jen. You change my opinion and I will be back.

The Parker Jiffy Lube has been our «go to» oil change place for several years, but they have gone straight down hill, and today will be our last visit. None of the familiar faces are there anymore, they tack on extra charges for oil waste, etc. and DO NOT fill the fluids that are suppose to be included with their service. We came back 1 ½ hours after dropping the car off… still not done. At the completion of the service, they didn’t go over the car with us like they used to. Later, we realized there was no windshield wiper fluid, and the oil was still dark… mmmm.
There are many well run, automotive businesses in Parker. Jiffy Lube is definitely not one of them anymore.

I had a $ 10 off coupon. My car needed an oil change so I gave these guys a try. Typically they tried to up sell me wiper blades, an air filter, synthetic oil. I declined. They got me in and out in 30 minutes but even with $ 10 off the oil change was still $ 40. Hardly a bargain.

Worst service ever I’ve been to Jeff it looks for past five years they’re done 15 minutes this one I have to sit here hour and a half and nobody’s been working on my car just sitting in a fucking shop never coming back here again worst customer service ever

good work, decent price (I did it on a Groupon:)

I needed an oil change and I needed it fast since I was about to leave town. I called around to different places and knew that jiffy lube was not going to be the cheapest option. With a $ 15 coupon I felt that their signature service, although priced higher than the $ 19.99 option at another local place, would provide topping off of all of our fluids as well as quick in and out service. The guys there, especially Danny, were super friendly, and even gave my four boys a tour of the place. My oldest was in awe. Also, I was charged for top notch oil, which I hadn’t requested, and was credited back the difference even though I got the best oil. Great guys, and 30 minute service.

Came here today at 1:30 pm. I only saw two cars in the other bay (there are three bays). Great!
It’s now 2:33pm and one car that came after me was already seen and I’m waiting just for the car to get in the bay!
This is ridiculous.

Ordered signature service. Waited 60 min with one car in front of mine. Did not fill washer fluid. Did not clean floors or windows. Not a lot of confidence due to lack of attention. Not going back to this one.

Not impressed. Customer service was pretty horrible. Was told 40 minutes (I was the first car behind the one in the bay), came back after an hour and they had moved a different car in front of mine. The owner of this car was continually in the Bay Area while they worked on his car and based on how he interacted with the workers I have to assume he was a friend of theirs.
I was then told another 20 minutes until they got mine in the bay, then another 20 – 30 mins to do the oil change. Finally got it in the bay, they tried to sell me on a number of additional fluid changes by saying they were manufacturer required/​recommended at the mileage. I happen to know the service reqs, and they aren’t required, they are just checks to make sure levels are ok. The guy also asked if I wanted to buy a new air filter, which is typical, but he didn’t even say the condition of the air filter (it was in good shape, so a moot point, but why try to sell a new one when it isn’t needed?).
After turning down the extra services the guy turns to his associate and says ‘yea, it’s exactly what I said it would be’
They also left the hood open and just handed me the window sticker rather than putting it on the windshield. And they did not clean windows, vacuum, or any of the other ‘premium’ little perks they advertise. Took 2.5 hours from start to end.
And as a side note, I have never seen employees at a quick lube place move so slowly…

Pretty impressed with this location, very friendly people and it was surprisingly clean for an auto shop.
The only reason I take away a star is because they tried to up-​sell me on every service which I was not interested in.

I am so impressed with this Jiffy Lube! The guys working there are always so friendly and they’re super fast. They go above and beyond for me as well! They’ve replaced my license plates and installed windshield wiper blades that I bought somewhere else! I highly recommend them.

Awesome AWESOME experience with these guys! Darren, the manager and Robert, went above and beyond! Strongly suggest coming here to do business!!!

The work they did on my daughter’s car seems good enough, but the high pressure for added services is horrible. A $ 13 up charge was added to my oil change. When I questioned this, I was told it is automatically added unless I said otherwise. The other place I normally go does these checks for free. Will not be back.

Jake and his team were amazing. I’ve been to many locations for quick oil changes, this one has been by far the best experience. Jake and his team of mechanics did an outstanding job of not only getting in and out quickly but also making sure that I understood every facet of the vehicle.
The shop itself was very clean and everyone I encountered was extremely friendly and helpful. Highly recommend will certainly be back

Great service! Incredibly thorough and explained everything. I am a mechanic as a hobby and trust these guys totally.

These guys are very fast and incredibly friendly. I never feel pressured to purchase anything I don’t need and they are always available to answer any questions. This shop has excellent customer service. Highly recommend.

I’ve been twice with two different cars to fix a windshield rock chip. You are in luck if you go in February — their Feb rock chip deal is fantastic.
Fast, great service.

Very fast and friendly service!