Five Guys Burgers and Fries

I was deciding between this place and Holt’s for a lunch with my 2.5 year old son, and went here because I felt like I’d be able to make a quicker escape if he got restless.
Most of the quick-​service restaurants we go to have kid-​appropriate items, so when I came to Five Guys I didn’t even think twice about whether/​not it would be a good place for kids. I was a little surprised that they didn’t have milk or juice — only the fancy coke machines where you can mix and match flavors. I settled for Minute Maid lemonade which was the most kid-​friendly thing I could find in the make-​your-​own-​coke machine. They did have grilled cheese and hot dogs — but no other kid-​friendly sides like fruit — we went with grilled cheese. The grilled cheese is really is made on burger buns but the kids don’t know or care, so that works.
In any case, I won’t come back here with my son for a couple years, because there are plentiful other options nearby that have better food + drink options for the kids.
As for my food, my bacon cheeseburger and cajun fries were delicious. I think there is something special about the way they prepare their burgers. I heard somewhere that their meat is never frozen and that the patties are hand-​formed. That sounds right based on what I experienced.
Price is another tricky issue when reviewing this place. By the time you are in for a bacon cheeseburger ($ 8.50), fries ($ 3), and a drink ($ 3), you are closing in on the price at which you could just walk over to The Pick, Holt’s, or Houlihan’s and have a similar meal served to you. Because the burgers at Five Guys are so good, I might come here anyway over those other options, but not with the idea that it’ll be cheaper… it’ll be about the same on price.
Summary: delicious burgers and cajun fries, kid options are sparse, cost borders on that of a served meal. Still, I like the burger so much that I’ll be back, just on a day where I don’t have kids along for lunch.

As much as I’m not a fan of fast food, this one is as good as it gets. The meat is fresh. The burgers taste good. The fries are just like home made. You should try it, if in doubt.

One of my favorite burger places made to order always tons of fries and malt vinegar I mean what else do you need? Meaning to try the hotdogs some day but I can’t get past the yummy burgers. Lots of space and free parking at this location. The peanuts while you wait still gets me it just works no clue why lol.

Fries are overly expensive!!! Handmade patties was a surprise. Overall good experience but it surprised me that this location didn’t have any people.

Five Guys burgers are AMAZING… this location, the staff was fast and efficient. Not very clean, but I was in the area so stopped to satisfy my craving.

I work locally and ran in to grab a burger on my lunch break. I order and everything seems cool but than all the cooks disappear. I’m standing waiting for my order wondering what happened. All I see is poor Eddie sweeping the dining area. Wanna know how I know his name is Eddie? Cause another kid rudely screamed at Eddie «EDDIE WHY NOT YOU COME OVER HERE AND I SHOW YOU HOW TO CLEAN A DINING AREA!!»
Really? I mean I know they are all teenagers but I stood awkwardly sharing glances with another patron cause poor Eddie was being screamed at as I’m wondering where the cooks went. I eventually got my burger and fries but I still felt bad for Eddie.

I come to this location way more then I should, probably twice a week. Great, friendly staff. However, they are always stingy on the fries. I mean always. The container is three quarters full and not even a handful in the bag.

Terrible experience. Don’t even know why I bothered coming here. They said we wouldn’t be served for HALF AN HOUR because of a big order after waiting at the register for 5 minutes during lunch hour. They only had 2 people working during the busiest time of day. Are you kidding me? At the very least, you could put a sign on the door about the wait instead of wasting my time. Went to the nearby Al’s Beef instead & had a great meal at a well-​staffed establishment. Would highly recommend that place over this one.

I was just looking for a small quick bite, and this place was in front of me at the right time. I just had an ok hot dog for $ 4.09 from here. They had tomatoes and green peppers, and I may have forgotten to ask about onions. Their standard burgers are $ 6.19 now and seem pricey to me for a chain burger.

My husband was craving a burger from here, so we stopped by over the holiday weekend. I was happy to toss a few burgers on the bar-​b-​que grill, but he said «no, I really have a taste for their burgers. Let’s go.»
I am not a huge red meat eater, but I went along with him regardless. The fries are super greasy. However, even worse I found a hair on one of the fries. I was so disgusted. I went up to the young man who cooked our food and informed him of the hair in the fries. He witnessed it and apologized. He said, «I’ll make you another one.» No thank you. I noticed that they don’t wear hair nets to prevent hair from falling into the food — no hats are worn either. I took one bite of my single burger, but to be honest I couldn’t enjoy it after finding a hair in my fries. I will definitely not be returning. I told my husband he is on his own the next time he is craving one of their burgers.
My recommendation to the management is to have them wear hats or hair nets. This is a food establishment, and not a hair salon. Instead of saying «Do you want fries with that» they should ask «Do you want hair with that?»

Very disappointed. I don’t know what all the hype is about five guys. The burgers were plain old thick burgers. They had no flavor and weren’t cooked all the way. Very bland. Fries weren’t satisfying either. Over priced. Staff wasn’t too friendly.

I’ve been to one other Five Guys location and I still don’t quite understand what everyone loves SO much about this place. I was here a week ago and ordered a cheeseburger, fries and a soda at this location. The cheeseburger was too greasy for my taste but the fries were decent. Overall a very average fast food meal in my book.
The service was good with a quick turnaround. But I would only give the cleanliness a 2.5 out of 5. I will say that I was there during a rush, pretty busy in there.
I would love to love this place since it is nearby but I don’t understand the hype!

Seems to be overhyped these days. Place was quite dirty and no one seemed to spend the time to clean. Food was okay.

I like this place. Good fast food cheeseburgers. Place quite clean. Also vanilla coke. Yummy!
Do not eat too much… if you need to use the restroom you will not fit! Unless you use the handicapped stall.
They get 1 extra star for the cashier Daniel W.
Daniel you are a great asset!

If you don’t get it, then you just don’t fucking get it. It’s that simple. If you’ve tasted meat, formed your own burgers at home and cared for their preparation and taste. You would probably get it. Meat that is never frozen and hand formed. In the same thinking, if you have eaten fries fried in vegetable oil and fries made in peanut oil, there is a difference tasted & felt in the texture.
Some might say, its as average as your corner burger joint. NOT. The corner burger joint, depending on the place would most likely use frozen content, God only knows how long its been frozen. If we consider the oil used to fry the fries, there are some places which recycle oil or use the same batch for days. This means, you would taste everything that’s been fried in the same oil. Ew! Of course there are a lot of so called connoisseurs of burgers that claim to know a lot, but instead of tasting, they merely gulp it down with soda.
I like that regardless of location, service seems to be pretty usual. Whereas there are slight differences in how quickly their staff gets to keeping the tables and floors clean and clear. Since they offer free shelled peanuts, know that the floors and tables can be full of debris. This location can suit many more, I would imagine about thirty or so during a «rush». Getting your order can be fairly quick depending on the time of your visit.
Parking is available across the street or further up or down the block. There is a private parking lot next door but it belongs to the bank on the corner. Supposedly the bank checks cars even at night, so there is possibility of being towed. Make sure to read all signage.

Similar to the majority of the reviews for Five Guys, I will start out my saying I heard the hype before I arrived. If the hype by word of mouth was not enough it definitely was thrown in my face as I entered (the walls are covered with articles raving about the food). It seems my expectations were decided for me. Signs in the bathroom make you roll your eyes twice, is this necessary? The customer is already in the store… come on! No one likes a show off.
I scanned the menu and asked what the difference was between a little cheeseburger and a cheeseburger– one patty versus two. I wondered whether or not I would have been told this if I had not asked… one will never know… Next I scanned which topping I would like on my burger. They offer a few extras compared to other burger joints without the extra charge which is a nice touch. Waiting for the food did not take long and you can watch them prepare it which may give some people peace of mind about the quality. The ingredients are fresh and the burger was overall pretty delicious. The fries were overly salted which was a turn off. If you want to go a step above drive through burgers come here– I would say the burgers and the price does allow for a moderate hype.

For a chain, Five Guys Burgers and Fries serve a decent enough burger. The meat was good quality and there were quite a few topping options available. If I come back, I would get the small burger because the 2 large patties were a bit much for me coupled with the fries. One especially cool thing is they post a hand written sign telling you the name of the farm that their potatoes came from. It was a nice touch.
We got 2 burgers, a large order of fries and two regular drinks and it came to over 22 dollars. I know the burgers were big, as well as the fries, but is just felt kind of pricey. For sure get the smaller fries. You can always get more. We left probably 50% of the fries, so for us it was a waste of money.
The store was very clean, if a bit stark, in it’s white and red check design. I felt like I was sitting in the middle of a Five Guys commercial with all the signs patting themselves on the back everywhere you looked.
They do provide free peanuts, which made Christoper very happy. I will try Five Guys again sometime, but am in no rush, It did not capture my heart or imagination.

Look at you, Five Guys! So high tech. You may or may not be excited to know that you can order online (for whatever desired pick up time) now.
It’s kind of a cool feature, especially since there’s no drive thru, but really, it doesn’t save you any time unless there’s a long line. Once the cashier knows that you’re there to pick up your grub, your fries and burger are then made to order. I spent my 3 minutes of waiting pondering the meaning of life and how absolutely mouth salivating those Five Guys fries are. And how this is the only place whose fries are held in a paper cup, with another serving (a regular order is 2 servings or so) of fries dumped on top, so that all the fries scatter and grease up your paper bag.
My second dinner last week consisted of a little cheeseburger and said delectable frenchies. The fat kid in me was so happy!

Great burgers. Five guys would get five stars, but this location has the slowest counter service than any other 5 guys location I have ever been to.
I order the same burger each time, but here you get 5 questions after you place your order.
Me: Burger all the way with jalapeño peppers and I hand my credit card.
Counter: two patties?
Me: Yes two (if I wanted one, I would have said lil’ burger).
Counter: Cheese?
Me: No (if I wanted cheese, I would have said cheeseburger)
Counter: Fries
Me: NO
Counter: Drink?
Me: NO
Counter: Anything else?
ME: NO NO NO
Burger is good, albeit pricey. One star off for slow order process.

«Five guys, five stars» is what my 7 year old son told me after our first meal here. My 4 year old repeated «five stars» to sway my vote, but as the registered Unilocaler of the household, I’ll say 4 solid stars.
As Five Guys novices, we came to this location on the first day it opened. Located across the street from the big Starbucks shop and Pickwick building, it’s a prime location in Uptown PR.
Setting foot inside, I was impressed with its simple red and white motifs on the floor and walls. The next thing my 7 year old pointed out is «There are more than 5 guys working here!» He was right — I counted 14, plus maybe some more in back possibly. Signs all around posted glowing quotes and testimonials for Five Guys from various publications and critics.
We came right before the big dinner rush, so there was no line ahead of us. With a quick glance at the menu, I went for the jugular… er coronary artery perhaps, and ordered a bacon cheeseburger. My son got the «little» cheeseburger. My 4 year old got a grilled cheese. Our order taker recommended we split a single large fry, as it would be enough to feed all of us.
As we waited for our food, we enjoyed a free cardboard «boat» of peanuts we scooped from a box. The food came to us in paper bags, wrapped in foil. No nonsense. No mascots, no clowns, no toys. Classic rock like Cheap Trick, ZZ Top and Genesis blasted in the place. Clearly, this is a man’s joint and it appealed to me. It’s also clear the food, not the scenery, rules here. A handwritten white board sign on the wall even showed which farm today’s potatoes came from.
The «little» burger was huge — rivaling a regular ¼-​pound burger at other places. And you can taste the beef’s quality in its appearance, smell and love at first bite. The grilled cheese was round, essentially like a burger bun with the top and bottom shaved off. Nothing too impressive, but I think the fresh-​cut fries were the definite winners here. Among me and my 2 boys, we cleared a large fry serving that came in a plain-​looking 22 oz. paper cup. Not greasy, not too crispy, but an honest potato taste.
We left the place fully loaded, too full for even an Italian ice at Lisa’s across the street like we usually do when visiting the area.
Bottom line, I’d give it 5 stars if the order taker had explained that toppings are free, but not included when you order. Even naked, my burger was superb, but some pickle, onions and tomato would have been nice. It cost $ 20 to feed the 3 of us to capacity. Not cheap eats, but reasonable for the generous serving and that forever-​full feeling that followed.