Trinity Heating Cooling & Appliance

A total lifesaver! Apparently to sell your home in Park Forest you need multiple «inspections», one of which is a furnace inspection. We found out we needed this two days before the OTHER «inspection», for change of occupant. In a panic, we called Trinity and talked to Carra who was AMAZING and went above and beyond to help us. She managed to get us on the schedule for the inspection the next day! William was a total professional, a pleasure to have in the home. I cannot say enough about how accommodating this company was; I made a bunch of phone calls to other «Park Forest approved» contractors, many of whom were out of business or didn’t answer the phone. Trinity answered the phone, helped me figure out what we needed, and took care of the problem. We are beyond pleased.

I wanted to give one star but it wouldn’t be fair to William, who came out and diagnosed the problem and Mark, who installed my new A/​C unit. They did a good job. However, the office staff is just about useless. Every time I called they had no idea what I was talking about. And the after hours answering service was like calling Overseas, you get a different operator every time. When my Blower motor on my furnace went out, my HWA warranty had me use Trinity again. This time it was so painful getting a tech out I gave up and called another HVAC company and just paid full price. Avoid this company if you can.