Goldener Hirsch Inn

Dining expectations on New Years Eve are generally very low. Expensive jacked up prixe fixe menus with foo-​foo food and rushed first seatings are the norm. Not at Goldener Hirsch. First, they were very accommodating when we showed up with six people and a reservation for only five (my fault). Great table. It helps that I love Austrian food. GH had a prixe fixe menu that had three great entrée options, a filet minon, a lobster, and a Wienerschnitzel. Very approachable, traditionally and excellently prepared food. I had been to GH for a slopeside lunch a few years ago, so I remembered how much we loved it.
Very pleased that we chose GH for our New Years dinner. The service was fantastic and the overall experience was over-​the-​top. I loved the apple streudel dessert with cinnamon ice cream. It was the perfect end to a perfect dining experience.
I think that the Stein Erikkson Lodge steals the show at Silver Lake, and the GH sits right in its shadow. Too bad. GH is a great alternative, small, intimate, and friendly. Authentically Austrian hospitality.

I travel quite a bit-​this is one of the best hotel experiences I’ve ever had. Fantastic!

Had a very nice stay at the Goldener Hirsch Inn this past December. The inn is very beautiful and clean — they meet every standard in terms of the minimum requirements to having a comfortable, nice stay.
What sets this place apart are the warm welcoming staff members who go out of their way to making your stay extra special.
We were escorted to our rooms by a very nice man who gave us a run down of the room (in room fireplace etc.) and tips on where to go and what to eat in and around the city. The GM introduced himself the next morning while we were having breakfast in the restaurant — very professional/​welcoming gesture. The last evening of our stay we had driven back home (in the snowy cold) and had forgotten to grab snacks. The GM arranged for us to be delivered snacks through one of his staff. The popcorn was delivered fresh and hot to us!
Very impressed with this place and highly recommend this to anyone!

This review is for both the hotel and the restaurant.
We’ve come here 2 consecutive years in a row during their «shoulder» season between the end of summer and fall, right before they close down until the winter season starts.
This year, we stayed 3 nights. As part of a promo they were running, we were upgraded to a suite for the price of a regular room. The suite was large with a king size bed, two flat screen TVs, a very large balcony, and a seperate sitting area. The hotel features Aveda toiletries. And our suite even included a spa tub! Fluffly white towels and great robes were provided. The room was very quiet. All the staff we encountered were friendly and kind.
The restaurant is a real gem. We ate there each night of our stay. The chef comes up with inventive daily salad specials and they usually feature a dessert special each night as well. The steak was delicious and they cooked my halibut perfectly. It’s Park City so it’s not cheap but the quality of the food as well as the great execution is worth every penny.
The one negative I will give them is that I am not a fan of the breakfast buffet, as it is continental and so includes way too many bread/​cereal products and not enough protein. They do offer cottage cheese and hard boiled eggs but some meat and regular cheese would be appreciated. Still, can’t really fault them for this as it is included in the rate. And the berries were very fresh and sweet.
I am already looking forward to returning again next year, or maybe sooner if I can afford the place during the winter season. :)

Like many others we got a KSL deal for a two night stay with a dinner one of the nights. I think this is way they fill up semi-​filled rooms in the off-​season. No problem with that, but they should commit to treating even us deal-​getters very, very well to justify their awards and status. The hotel staff was great throughout our stay. The room, meal and management, however, were all diffferent stories. The room was beautiful, to be sure and very spacious. However, the shower stall had quite a bit of mold on the ceilings and upper walls. There was a ton of hair on the countertop, which is granite and has a pattern so couldn’t be seen by maid staff, but should have been thoroughly wiped down between guests anyway, right? The mattress had a worn out feeling to it, though I’m not sure how old it was. It was so uncomfortable the first night that I turned in a quarter turn the next day to give us support from an area of the mattress normally not squished over time as this one was. Of course I had to undue and remake it all but it helped. Our meal was a mix of good and mediocre. The presentation of all was wonderful. The fondue, great. We ordered the beef and a lamb dish. Both were ordered medium rare. Both were greatly undercooked, which affected flavor. The apple strudel was relatively flavorless (considering the source), with very little pastry and undercooked apples. It had a «scoop» of ice cream the size of a golfball. It was embarrassingly silly. We brought back at least half our dinner to enjoy later that night and the next day. Unfortunately, we didn’t get to it that night and the next day after a wonderful breakfast at the hotel, we discovered that the in-​room refigerator froze (not like in the freezer froze, but like in a bad refrigerator froze… beyond use after that) everything we put in it, including other food we’d bought to nosh on throughout. So that was a pretty big waste,. The worst part was dealing with the manager, Kelley, who was so cordial when things were going well but not so great when the complains came. I told him of the mold, hairs, and ruined food but complimented the place on what I could. He put my issues on the back burner over and over until my repeated emails moved him to address me which he did politely. He ended up appologizing for the mold, bad refigerator, etc. and asking if he could reimburse me for the lost food. He ended up sending a check for $ 25.0! So the food we bought outside the hotel PLUS the food we got from the hotel resturant was only worht $ 25? NO, not at all. But that was his resolution to our problems. So they pump up the cost to us but minimize the responsibility to themselves. Not truly customer oriented Kelley. Not at all. Don’t make keals to sell two night packages if you can’t bring yourself to respect the riff raff who’ll use them.

Recently stayed at this very lovely, intimate hotel. We were there to celebrate my birthday as we did last year for my birthday. We were treated like royalty. General Manager, Kelley Davidson, and Beverage/​Dining Manager, Billy Williams, were both so gracious and hospitable making us feel special. This time of year in Deer Valley and Park City is amazing. Top this off with the ambience of Goldener Hirsch and the attention by ALL the staff… you know where I will be for my birthday next year. I do not give compliments easily… but this hotel deserves accolades.

We stayed at the Goldener on a Travel Zoo deal for two nights and included a dinner at their restaurant. We seriously loved our stay there, and will certainly be back. First the hotel — excellent and attentive service. We were taken care of like royalty. Our room was spacious, clean, and comfortable.
For the dinner at their restaurant I’ll focus on two main aspects.
Food: Delicious. For the starter we went with their classic Fondue which includes some broccoli, bread, and apples. It was very tasty and we could have filled up on it alone. Their complimentary bread was accompanied by a smoked sea salt butter that was incredibly delicious. We tried the Wagyu steak and the Colorado Lamb. Both were beautifully presented and equally tasty. For desert we had the Apple strudel (buttery crust surrounding tart apples) and the salted peanut marjolaine. Both were very good. Overall, we had a wonderful dinner and would definitely return.
Service: The service was on par with all of the service we received at the Goldener — exceptional. Our server was attentive but not overbearing, and very knowledgeable about the dishes. Some of the best service I’ve experienced.

My husband and I purchased a «deal» that included a 2 night stay, buffet breakfast each morning and a dinner for one night. When I made the initial reservation it was just for my husband and me but our daughter was in a local soccer tournament that weekend and happened to make it into the semifinals. We decided to bring her with us to Goldener for one night because she had an early morning game in Park City. We checked in at 9:30 pm. We were told that we had to pay an ADDITIONAL $ 75 for our 9 year old child to stay in our room! We told Kelly, the manager, that that was ridiculous to charge $ 75 for a child to stay in their parents room. We also told him that we wouldn’t even be there in the morning to have the buffet breakfast that was included because we needed to leave by 7 am to make it our daughters game. He asked if she needed additional bedding and when we said no, he thought about it and said it would still be an additional $ 75! Why even ask then?! Instead of working with us he stated «rules are rules!»
My husband and I decided that if we were going to be charged then we mine as well get extra bedding. Kelly bought up a roll away that looked like it came straight from the Salvation Army! My daughter and I shared the bed (we wanted her to be well rested for her early morning game) and my poor husband was left with the roll away. He woke up with a headache and a sore neck. It was also uncomfortably warm in the room with no air conditioning. We did open the windows in the middle of the night to cool things down but then were woken up by loud employees outside our window taking out trash early in the morning.
My husband and I returned after the soccer tournament for our 7:30 dinner reservation. We had the fondue appetizer, Elk flank, and Wagyu rib eye. The fondue was very tasty as was the Wagyu rib eye which was generously portioned at 8 – 10 oz. The elk flank was mediocre at best and the portion size was literally 3 – 4 ounces of meat. I had to share my rib eye with my husband. For dessert we had the apple strudel and bread pudding. Both were just OK. We ordered 2 cocktails and 5 glasses of wine that were suited to each course. The server did a good job with helping us with wine pairings. The prices were reasonable for a Deer Valley area lodge.
We checked out at 10am the next morning and asked where the Sunday breakfast buffet was located. We were told it ended it 9:30am. Really?! Who shuts down a breakfast buffet at 9:30am on a Sunday morning? So not only did we get charged $ 75 extra for our child for one night but we never received the buffet that was included in our package!
All in all, the dinner was decent but it was not enough to make up for the $ 75 extra charge for our child and the lack of communication about the time for the breakfast. We agree that there should be rules but there should also be exceptions and a little flexibility (like children staying with parents) Yes, they did get the extra $ 75 but we will never return and will cross Goldener Hirsch off of our stay-​cation locations. We will also never recommend it to local friends or out of towners alike. We will continue to frequent spots like Stein Eriksen Lodge and St Regis, where they value their customers.