HONDA OF PARIS

The guys and gals in the Orr Honda of Paris service department do a great job. I have been in on only two occasions but they made me feel right at home and got me in and out quickly which is important to me because I don’t live close. Thanks guys and I’ll see you next time an issue arises with my vehicle.

I have purchased two automobiles at Honda of Paris/​Paris Honda. I even took my mother-​in-​law there to purchase her Honda. I hated it when my favorite salesman, Patrick left. I especially didn’t like it when they wouldn’t tell me what had become of him. But, after what I witnessed on Friday I am liking them again. I had taken my husband’s Ridgeline in for some warranty work. (We bought the Ridgeline at McKinney, but Paris Honda didn’t have a problem with working on it.) Honda of Paris has a nice waiting area with comfortable chairs, televisions, free wifi, coffee, doughnuts, and other refreshments. A lady came into the service department with her husband, she began immediately to complain and make demands. She even went through the no admittance doors into the shop area. The service intake person brought her back inside, where she said that there were empty bays back there where her car should be. The service intake person very calmly asked the lady for her keys so they could take her car back to be worked on. She assured the lady that every thing would be taken care of to her satisfaction. I plan on sending an email to that dealership on Monday full of praise for that young woman. I hope Honda of Paris knows that they have a gem!