DSW Designer Shoe Warehouse

Pretty great selection (wish they sometimes had smaller sizes /​kids shoes because I have super tiny feet).
But their exchange and return policies are really awesome.
Every time I’ve gone, there have been long lines but they get through it pretty quickly.

They sometimes have great deals. It’s a hit or miss on the clearance section. I was helped by Elise. She was pretty arrogant. Honestly, everyone is always nice and helpful and she was pretty mean to me. She seems so grumpy and unhappy to be there.

I found these really nice boots online and tried the «pick up in store option» since I needed the boots for an event tonight. Paramus being super close to me was obviously the viable option. I placed my order at 9am and it said I would be able to pick it up. I checked for both my size and a ½ size smaller and it said they had them in Paramus and I would be emailed withing 4 hours to come pick them up.
at 3PM 6 hours later I get an email that my order has been cancelled. I called the store immediately and ask for the smaller size and the woman on the phone was soooooo rude! She said «if its cancelled that means we don’t have it». I explained that I was willing to purchase the size smaller which was also listed as available for pick up, she refused to check if they had it and said believe me we only have a 7. I then hear her have a conversation with someone in the store while I’m still on the phone ! Again with an attitude!
I went to the DSW spoke to a rep via chat and explained what happened, the rep was useless and said I had to complain within the store. Obviously working in retail is difficult but I was more than polite and asked her to check what sizes they did have, she refused and said «I know». Needless to say I didn’t repurchase online, if I’m about to drop 120 bucks on boots I’m expecting mediocre customer service at least.

I like shopping with dsw online but sometimes online shopping can be deceiving. The shoe arrives and the colors and/​or fit isn’t what I expected. Thank goodness there’s a dsw store nearby where I live. I come here often to see what sales they have and usually hit the clearance aisle. Most times, I find a good pair of boots and sneakers for reasonable price.
Today, I looked for a new pair of uggs. It was on sale for $ 99 for the mini boot. They don’t have my size in store so will order online. The other boots I find it cheaper to purchase them at Nordstrom or Macy’s (plus Nordstrom has a wonderful warranty and return policy. Macy’s may allow you to use their family and friend coupons depending on the show brand) Getting back to dsw, yes, I find good sales at times. You just have to be at the right place and right time.
I do notice that not all dsw priced their items the same price. The best branch is located in Edison nearby Menlo Mall. If you love dsw, open the a free membership club account to collect points. You get coupons on the points collected and can redeem the coupon on your next purchase. Plus, they always mail you a birthday coupon. Hey, every gal wants a new pair of pumps for her birthday, right?!

2 floor dsw with ample parking. Just be able turning into the lot from rt. 17 since it’s a busy highway. Exit is in the back. You can exit from the entrance

This review is based on my online purchase only.
That being said, I ordered two pairs of shoes and qualified for free shipping. That’s great if you don’t mind waiting a full seven days for your order.
My experience goes like this… I buy shoes, one pair is defective. I call customer service and they tell me they would be happy to send out a new pair. Call FedEx and schedule a pick up.
It takes FedEx 3 days to pick up package.
It takes 7 – 10 business days (because items are shipped ground) before DSW is to receive your return.
It takes 2 Business Days for DSW to process your return/​exchange. Then since the order was defective, the new pair must be physically checked because they don’t want to send out the same shoes. Once complete…
They will only next day FedEx because I complained about waiting an additional 7 business days to wait for the next pair. I can’t believe this is their standard policy.
So, I’m still waiting for shoes I ordered last month. Of course by the time they arrive, they will be out of season.

DSW in Paramus offers a wide variety of shoes for both men & women. The first floor typically has in-​season shoes (i.e. wedges for summer, boots for fall) which takes up about half of the floor and dress shoes for women on the other half. There is a VERY large selection of each. The first floor also has a small section of accessories (purses, jewelry, wallets, socks, etc). The second floor includes sneakers for men & women, a large clearance section and the men’s section. It’s worth checking out the clearance section when you go– you never know what you’ll find!
The store is always clean & organized (which is surprising due to the amount of crazed shoe-​hunters digging through boxes) and the staff is very friendly! Shout out to Jeanine who is super friendly and helpful! She was working the last two times I was here and was just a pleasure. You can also sign up for DSW’s rewards program to receive coupons every so often.

DSW has a wide variety of shoes for both men and women, but definitely more shoes for women. Prices are okay, could get lucky with the clearance rack.
Unfortunately, their customer service wasn’t super awesome. I wanted a shoe in a different size and the guy working said, «If the size you want isn’t there, we don’t have it» Didn’t even bother looking in the back. He did offer to have it ordered and delivered to my house though. Would’ve just shopped online in the first place if I wanted that.

Jimika was nothing but helpful with my purchase. She was informative on store policy and introduced me to the rewards program. Besides, giving great input on the boots I tried on in front of her. (Which I ended up purchasing). Very rare to find good customer service, so when I do… I write a review :)

Back when I worked in a formal dress environment I came here for shoes. Im not a shoe fanatic. I actually don’t care much as long as they are comfortable. Back then, they were not always comfortable, but at least they were not too expensive. Over the years this store only got better. But its good to go often as there are a lot of shoppers around here and they get the «good deals» fast.

Great shoes and I love the clearance rack. I stop in almost weekly to see what I can find. I often spot a deal on something I can use and pick it up. This store in NJ has a better selection than the one near me in Glendale Arizona. But I enjoy both stores.

This is by far the largest shoe store I have ever seen! They have a great selection of discounted name brand shoes. The entrance can be a little difficult off 17, and traffic in that area is horrendous but, trust me, it is worth it!
There are two floors. The bottom floor consists of women’s shoes and a small area of handbags/​accessories. Men’s shoes are upstairs. Upstairs is also the women’s clearance section so make sure you go up there and check it out! The shoes in clearance are organized by size, I think people sometimes hide shoes in the wrong size so no one else will buy them so make sure you take the time to look in other sized sections.
There are plenty of staff roaming around and happy to assist if needed. Great place to look and find some good deals! I love shoes!

Why do you carry so many faux leather boots for almost $ 100?
I just can’t do it.
I’m guessing here’s where they make their big money.

The only time to shop here is during any promo. If you’re seriously looking to upgrade your shoe game, like going from Bostonian to Mercanti, then DSW is where you make that transition. You’ll find a handful of mid– and top-​level makers here, and what’s more important is that the prices are very reasonable.
Aside from dress shoes, they have a huge selection of casual shoes. However, I’d stay away from this place if you’re looking for sneakers or work boots. And since this store is located in the great state of New Jersey, that means no sales tax.
The Men’s Section is upstairs…

DSW is my favorite place to go when it comes to buying shoes. They have everything I’ll ever need. As a rewards member I feel like I’m stealing. I recently got a pair of $ 59.94 wedges for $ 5.96. I couldn’t believe it. Between 2 rewards cards and a gift card I paid nothing out of pocket.
This store is always clean, the staff are friendly and helpful and I will continue shopping here.

I’ve spent more time than I’d like to admit doing the slow shoe prowl down the aisles, head swiveling side to side hoping to spot a good deal or a cheap thrill. They don’t carry the finest of brands but if you want something functional or trendy you won’t wear a lot it’s the spot. Their hosiery section is surprisingly lacking but their wide variety of shapes and styles of shoe inserts are the best around.

Been coming here for years, they tend to have a really wide variety that caters to all tastes & styles. Prices are reasonable, not extraordinarily inexpensive but discounted nonetheless. And at times you can get really great deals in the clearance section.
Like any discount store, the selection is a hit or miss (for what you may be looking for). I have walked out with 5 – 6 pairs and at times with none.
My experience with the staff has always been fine. They have been helpful & friendly. Sign up for the points so you can get coupons/​rewards points etc.

Love DSW!
. Huge inventory, massive selection and variety with many high end designer brand names such as: Madden Girl, Joseph Seibel, Joan & David, Cole Haan, Etienne Aigner, etc, etc.
My favorite part though is the rewards program. You receive a $ 10 coupon just for signing up. Then, every 1,500 points you earn, you get another $ 10 coupon. You will get 10 points per dollar on regular prices items, and 5 points per dollar on clearance prices items. I registered online and I can keep track of my points. Recently, when I received my «coupon» in the mail, I had the option of scanning it to my Iphone so I didn’t have to remember to bring the paper coupon to the store, I can just show my scanned coupon at the register. Love living in the 21^st century! lol
When I initially signed up for the rewards program in the store, my «paperwork» wasn’t processed correctly so I called customer service. Not only was the rep I spoke with the nicest human being ever birthed, but because of the error, she awarded me 500 extra bonus points!

I also love that if they don’t have your size at the store you go to, just go online… and since you are a rewards member, they will ship your shoes for free. Really, it doesn’t get better or easier than this.

You can get some good deals here, and there’s always a great selection. Prices are on the high side for a «warehouse» kind of store, and employees range from great to incredibly rude. Sign up for coupons!

I love DSW for their selection and prices, but this particular store is consistently dirty and disorganized. The check-​out lines are often extremely long, and the employees are rude and unaware of the store’s return policies.
I shop here a lot, because of the location and selection, but have been to much better DSW’s in other locations.