US Post Office

I wish I’d read the reviews on Unilocal before getting mixed up with this post office. Although the address was correct on the package I sent to my elderly mother (who lives in a senior apartment 20 feet from a main street with her apt clearly marked), the postal carrier for some reason couldn’t deliver the package to her door (It was medical equipment). My sister lives in the next apartment and said there was no notice left. Talked to some lady in the post office who said they’d make another attempt (they didn’t). I then called a 2^nd time a few days later and spoke to a guy who said he’d investigate and call me first thing the next morning. Call never came. Fortunately for me, I’d used my address as the return address and received a tracking notice that the package came back to my home town post office this morning, so I’ll get the package back. I won’t say that trained gerbils could do a better job of running this post office in Paradise, but I’d have a really hard time arguing against it if someone else made the comparison. These folks give government workers a bad name. Shame on you, Paradise Post Office. Take more pride in your job.

If I could give the USPS Paradise, CA 95 969 a «0» I would but there is no option. I have had the pleasure of receiving mail from many USPS offices all over the great state of California from large cities like Los Angeles and San Francisco to small rural town like Janesville, And Hoomeland. So it’s safe to say I have had a lot of experience with USPS. The USPS of Paradise, CA is the worst, most unprofessional, disorganized office I have ever experienced, specifically the current acting Postmaster.
I have not received my mail for nine months. I have filed many complaints, spoken directly with him, and emailed him for months and months with no resolution. I have been to the office and met with him many times. He seems to think that whatever he says at that moment will placate a consumer but then he does nothing to actually follow up with and solve any issues. He would not even allow me to finish a sentence. He is disrespectful and speaks down to me because I am a woman. I refuse to be treated this way.
My banks, the DMV and so many other mail items that are time-​sensitive have not been delivered which has had a very detrimental impact on my life. Recently, I ordered hundreds of dollars of merchandise from Macy’s and as soon as I pressed «submit order» I found that it would be sent USPS and how sorry I was. I never received the merchandise and that was weeks ago.
I have filed a complaint with Consumer Affairs. I have a Consumer Affairs Advocate and have now hired an attorney to pursue this issue. We do have recourse. Very little recourse when it comes to the USPS but there are options. I will sue this USPS. I wrote a letter to the Postmaster General in Wahsington DC. Please never trust this USPS!

Disappointed in their customer service. Sent a package priority mail, should have reached final destination (Redding) next day… They lost the package of ours and have not been helpful in finding it. Tracking shows that it left the Paradise Post Office, but it never reached its next destination. Its been almost 3 weeks and still no tracking available and no one seems to care to help locate it…