Russino & Chasteney Assocs

Terrible experience in that office and especially Jennifer Gilbert. Would not recommend to anyone.

I have been to several appointments at the Paoli location and have met several doctors for my pregnancy. The longest wait over 1.5 hour delay was to see Dr. Stuck who did not offer any explanation or apology. She totally lacked professional bedside manner. Dr. Anthapolous was ok but always in a rush, he often interrupted me in the middle of a sentence and ultimately left me concerned with bunch of unanswered questions. Dr. Gilbert lacked professional manner, she had an aggressive approach by lecturing and scolding me as a patient. Overall, my experience with Paoli obgyn was miserable. Nurses rarely picked up the phone and when I left a message I would not hear back from them. I had to call over and over again to get in touch with one of the nurses. I would not recommend Paoli obgyn to anyone.

I am new to the area and needed to see someone for a routine annual exam. When I called, the earliest they could offer me for a female doctor was December. Three months out?! Come on! The receptionist I spoke with acted like I was bothering her by asking for anything sooner. I’ll find somewhere else.

I have been to three appointments at the Collegeville location and have met two nurses and two doctors. They’ve all been wonderful, however the front desk and appointment scheduling can be a little disorganized, although still polite.
Their multiple locations and evening hours are fantastic!

I see Dr. Jennifer Gilbert who is part of this practice. She is absolutely the kindest, most knowledgeable and super caring doctor I have ever seen. She takes the time to talk to you and really listens to your concerns. There is no rush, no lip service — just genuinely good patient care. I do not know the other doctors in the practice well, but have heard good things. Even the office staff is friendly, which you don’t often see. Highly recommend Dr. Gilbert and this practice.