Universal Appliance & Kitchen Ctr

Thomas was so helpful and patient with me on the phone many times. Excellent service!!! He was very knowledgeable about the appliances. Happy with the prices after much research of comparing.

I can’t say enough good things about them. But I’ll try. Several years ago I purchased a refrigerator/​freezer that is now well out of warranty. When it recently stopped refrigerating — which is what it was supposed to do, I contacted a local service repair place. When they arrived (the service charge was $ 60) they told me that over time the unit had lost freon, that the freon needed to be replaced and additionally it would cost me $ 250 for a valve to be installed in order to do the service.
I was skeptical so I called Universal and explained my dilemma. Without trying to get a dime from me, they advised me that I probably didn’t need freon and that even if I did, that the valve costs about 10 bucks and five minutes to install. Universal’s total charge for the service call, freon if needed and the valve would have been about $ 240 or less.
Free, friendly, good advice and old customer loyalty. What more can you ask?