Quality Service And tires

Hugo is an honest guy!
I have had my tires replaced here. as well as some minor work done to my car.
The man didnt try to oversell parts to me. Was spot on about some issues, and gave me a fair price.
I took my car to two other shops around the neighborhood… They were off on the issue and pricing.
Overall i trust this place, and if i need i will go back!

I was very disappointed after having a pleasant experience on my first visit in having my tires rotated.
I tried to enter the front office around 1:30 P.M. in the afternoon on a Tuesday… door was locked. Finally I think his name was Jose comes to the door. I told him that I needed an oil change and asked how much it would cost. He looked at my Lexus in the parking lot and said $ 39.99. I said «OK» and then noticed a sign over his head that read «Oil Change»…”$ 19.99″ along with all the other services they offer priced out. I asked him why that lower price was posted? He told me it was an old sign. I told him to have Hugo, the owner, call me and left my phone number. Hugo called me later and I explained to him that his sigh was not right and that I didn’t think it was fair to have it hanging, size up a customer and then quote a higher price. He told me that if I add disposal fee + tax that the posted price of $ 19.99 becomes double at $ 39.99. I told him that I think he should take that sign down and it is unfair. I let him know that I am just trying to help. He told me that I don’t have to get my oil changed there and that I am free to go elsewhere. I was shocked and let him know that he just lost a «Life-​Long» customer.

I have been going to Hugo’s for years. He will never let you buy something or replace something that isn’t needed. They take care of you and look around to get you the best prices on parts. Great customer service, great business.

Went in to get some new tires and brakes. As always the Hugo and Jose took care of me and got me the best price around. These guys are awsome and very helpful.

Been getting my cars worked on, and tires replaced, by Hugo and Jose for several years. They used to be in Mission Hills but this new spot is bigger. These guys work with you and I strongly recommend them.