Pulgarcito Querido

I would give them ZERO stars if I could! The service is so freaking slow in this place it will be an easy 45 to an 1 hour before you get your food and then once you get the food, it is a MEDIOCRE TO BAD version of what Salvadorian food should be. On top of that, the waitress at this place have a bad attitude!
This last time I was there «which is my ultimate last time» there was a hair on my daughter’s food! YUCK! After having waited a long time for eggs and beans then it comes out and it has a freackin hair!
As if all the above were not enough, upon reviewing my account on line last night, I noticed that I had been charged twice two different amounts on the same day. Upon calling them today, they advise me that the waitress is not there and they cannot help me until she comes in tomorrow to see if she remembers what happened on this day. I demanded to talk to a manager or the owner and apparently the owner’s wife was there but did not get on the phone with me. So now I have to wait for the waitress to come in tomorrow and i’ll have to make the time to go in and argue my way to get my money back!
I must finalize by saying that I was sick from eating this food the entire day!
STAY AWAY FROM THIS PLACE! IT HAS TURNED OUT TO BE QUITE THE NIGHTMARE FOR ME!
POOR FOOD, POOR MANAGEMENT AND FRAUDULENT TRANSACTIONS!

The only real way to enjoy a meal at this place is if you order your food ahead of time at least 30 to 35 minutes before you arrive even if you’re going to dine in. the waitresses seem to pay attention more to the single men than to families or women alone that’s not right– but the food is really good the pupusas are really good but the waitresses have an attitude.

I got the worse service ! by a waitress was a night shift on weekday. I use to love this place but since that happen I haven’t turn back again because the bad service they give last time. The owner needs to make sure this girls need to be kind and show that they care for the costumer. Because that night she was like whatever was so unbelievable!

This may be a great place. It has a beautiful garden patio with a fountain. It has a good menu (not great but good), and it serves beer and wine.
But our experience here the other day for lunch was a bad one, on a number of levels.
Three things made the experience sub-​standard.
1) The server did not speak English, or maybe just didn’t care — but our order came out wrong — and we were charge for things that were just minor adjustments to our order — and it was not clear that we would be charged for them.
2) The food was not good. For example, my girlfriend ordered the Chicken Sopa (sandwich) and she got a piece of bread with some El Salvadoran slaw and a chicken leg in it (it was a chicken leg with the bone in and grizzle and everything). She almost broke a tooth.
3). When the bill came in it seemed high, so we added up all of the dishes that we ordered including any extras (from adjustments) and the bill was still $ 9.00 over the highest it could be. We spoke with the waitress and then the manager and both of them nodded and acted like they didn’t understand a word we said. So — not wanting to create a terrible scene (where police might be called) we just paid it. But it felt awful and we felt truly cheated.
The best experience here may be a good one (for El Salvadorans especially), but I think that we had the worst experience possible… or so I hope… because any experience worse than ours would be a crime.

By far one of the best Salvadoran restaurant in the Valley. Very clean and pleasant. Not a fond of watching soccer games, it can get load at times. Food is delicious nice portions. Pupusas are to die for! I highly recommend this place., it’s worth the wait.

This place is very clean and neat and the atmosphere is welcoming. The popusas are tasteful and fulfilling and also great coffee. However, the service is the worst ever!!! First, the server didn’t seemed happy. Secondly, she forgot about us for almost 10 minutes until she got are order in. And finally, the food took over 30 – 45 minutes to get to us. At this point I don’t blame the waitress because it seemed that it was busy and I feel like they were under stuff. who ever manages this place is really bad at it. Most of the reviews are for bad service, so management should talk to the employees on how to give proper service.

The Pupusas are delicious!!! However, the service needs to improve A LOT. I’m here on a Wednesday afternoon and waited 45 minutes for two pupusas. The waitress served another large order of 2 guest that got here 15 minutes after I did. They had not pre-​ordered (yes, I asked the guest).
The empanadas where burnt and the cream tastes like paste (too much flour or starch). I wonder if the owner reads this comments, or if he/​she even cares.
I might come back if I get a response from the management. Time is money!

Called in an order at 3:12 they said 25−30mins. I got to the place at 4:06 and I got my order at 4:20. Ugh I can’t win food is good but the wait is to die for.

Great pupusas! Love this food. Would recommend highly. I recommend the mariscada. The owners are so kind and welcoming. It’s a great spot

They take a while to get the food out to you much longer then. Most places. The food is worth the wait I only order pupusas and I have never been unsatisfied

No puedo recomendar este lugar la atención es muy mala fui acomer i para 4 pupusas de arroz espere como 50 minutos para que nos atendieran nos atendieron casi como alos 20 minutos de aver llegado i luego nunca nos preguntaron si nesesitabamos algo más primer restaurante que vamos i que tiene mala atención con los clientes

My second time here, food is not bad at all. But on the downside wait time is too long… And to finish it all, had to take my plate for leftovers to the front. Took forever just to get a drink. Never check back to see how was everything? Im not coming here agian.

I ordered two pupusas revueltas but they gave me one revuelta and one cheese. Didn’t bother to tell them because of reviews I had previously seen. Food isn’t great and the service was mediocre.

The food tastes good until we found a hair in someone’s dish (pan con Pavo). A plastic label in my ensalada (drink). And when my drink was exchanged, my drink (tamarindo) had crushed beetles. The meat I. My dish was a bit dry (carne guisada). When I asked for extra sauce they said no.
The ambience was nice. The patio was beautiful but all in all the food and service was disappointing.

The food is okay. The service here is awful !! Unless you’re a man. The women here only pay attention to the men. The uniforms they wear are not appropriate attire for a job. Overall bad service !

I passed by here with my boyfriend we were really hungry. At first glance the place doesn’t appeal to the eye but once in your surprised to see it actually looks nice. They have a garden patio and a fountain. The server seemed nice. the only downside like other reviews the wait time takes forever. So if your trying to come here on your lunch break wouldn’t recommend.. Otherwise if you have patience and time the food is worth the wait. Overall good food long wait. will come here again to try some other dishes.

Good food, ok prices, the staff is nice, good location, beautiful décor, why 4 stars? Ive been here at least 30 times the last 3 years but for some reason the 4 times ive been here since january this year, the wait time is over 45 mins, and they dont give chips and salsa while you wait, if u ask they will actually charge you for it.
Buena comida, los precios están bien, el staff muy amable, hermosa decoración, pero porque 4 estrellas? He visitado este lugar mas de 30 veces los pasados 3 anos, pero por alguna razón, las ultimas 4 veces que he venido desde enero este ano, la espera ha sido sobre los 45 mins y no dan salsa mientras esperas y chips y si los pides, te lo cargaran.

It’s a pretty good place I like that it’s clean even bathrooms. Food was good not the best but worth it.

What a place. I take my mother here in special occasions because it reminds her of home. I would not be able to tell you that they have fast service because i usually go 8−10pm and they are not busy. They have great food both Mexican dishes and Salvadorian. Although sometimes it may not be consistent in taste and look/​feel, it is still good 75% of the time.
The Ban De Pollo is AWESOME. I love the taste of the broth, perfectly made with good seasonings and i order extra to soak the bread on it. They give the chicken with the bone. A salvi kitchen can get very difficult so do not be picky and tell them to remove it. Its really easy for you to do it yourself. Gets me full every time.
The pupusas superb. They don’t come greasy and with a perfect filling of either, beans, beans and cheese, calabasa flour, mixed: which is cheese, bean, meat.
What else can i say. I have a crave for good food and am always seeking good food. I recommend this place. Come being unbiased. Come with an open mind. Don’t compare to another one.

I come here for the Mariscada con crema… One of my all time favorite soups. It has crab legs, shrimp, scallops, mussels, and fish, cooked in a cream tomato celery onion broth, Yum! It’s served with a wedge of lime, hand made tortillas (which are really thick) and a side of white rice. I washed it down with a cold heavenly Mexican coke. All I needed was to be by the shore in El Salvador. I only have it 3 stars because service is really, really slow. Also, keep in mind that everything is made when you order, this means it will take a whole before you get your food. There will be some kind of soccer game on one of televisions they have for sure. The place is really clean and well kept. They also have an outside patio if you’d like to eat away from the games playing on the tv’s.

Oh Mama. A review of this place demands a trip to the thesaurus for all the synonyms for «good».
The chicken was wonderful. The pupusas were delicious. The fajitas were lick-​the-​hot-​pan rocking. The tilapia was crispy, limey wonderfulness. The liquidos were fruity-​milky smooth.
All that and the service was friendly, the restrooms were clean and we got the whole, leafy, fountainy patio all to ourselves? It’s too much I tell ya!
We ordered way too much food so we got to relive the fun for the next few days.
And why am I the first one to review this place? I think you shifty Latins were keepin’ this one all to yourselves. Well no longer! Prepare for the invasion of the hungry Whities!