Nautilus Realty & Management

We rented property from this company in Panama City Beach, Fl for 2.5 yrs. We moved out 10÷23÷15. We turned our keys in on a Thursday and was advised they would be out to look at the property Friday and send us an itemized statement along with our deposit. ITS FREAKING DECEMBER! NOTHING! I’ve called them every single week and it’s the same bs! The old ‘it’s in my mail’ line. Or David’s in charge of mailing it out and he’s been out of the office, but it’s sitting right here on his desk!!! So apparently, David is the only one with the highly skilled ability to put mail in the freaking mailbox. When I asked the amount of the deposit, no answer could be provided, no apologies given. And yes, ladies and gentlemen, I’m CURRENTLY waiting on my $ 1,200 deposit. (Seeking another avenue to obtain it) And just for the record, we left the property in ‘move in ready’ condition. Paid our rent wks in advance, and the property owner emailed us and said ’ I could not have wished for better tenants!’ And I have the email to prove it! Thanks for nothing Shantel, Daniel and David!

This company (at least the group who leases out homes in the Destin/​Fort Walton Beach area) is staffed by incompetent, inconsiderate and unprofessional people. Let me justify my previous description:
After seeing a home listed on Zillow (that had been on there for weeks), I called the office to ask to see the property. The agent, who seemed bothered by my request, agreed to meet with me at the property. When we arrived at the property, she did not have a key to enter the house, and explained to me that even if she did, she «wouldn’t feel comfortable showing the house in its present condition.»
The agent asked me to call her in approximately one day, to give her time to straighten up the house and find the key. I did just that, and when I called her, she said that she needed more time (this was a Friday), and asked me to call her on Monday morning. Again, I followed her instructions, and called on Monday morning. However, when I called, she told me that the property had been leased already, and she offered no apology.
If this is the type of shady business that this company aims to deliver, I can guarantee that they will not hear from me, or from any of my fellow military friends (which comprise a great portion of this region).