I went out yesterday, Saturday, June 25, 2016, on the morning Dive Charter. They were on time, courteous, and fun to be around. The boat was excellent and clean. Everything promised was on board and ready. The Captain did a great job explaining the safety procedures. The ride out was good, the Captain paid attention to where he was going. The Dive Master advised of the sites we would be going on, and what to expect. Once he had tied in, he was very clear on where we were tied in, visibility, conditions, currents, what we could expect to see. He was target on. Now… I was the one that made a mistake, On the second dive, while at 70 feet, I became distorted, I came up, and came up fast. Upon breaching the surface, I came to the back of the boat where the Dive Master was ready as he saw me coming. I advised him that I had come up too fast. No questions asked, he jumped in the water, took my BC off of me, an instructor on board jumped into action as well as the Captain to bring me on board, lay me down, and start oxygen. They took steady notes and took turns being at my side as other divers came up. They did triage that I have never seen in a hospital looking for the first sign of issues. They were so attentive, and even when I said I was fine, and did not need Oxygen, the Captain and Dive Master both explained that I was under their care, and the mask stayed on! After we arrived at the dock, they asked about EMS and how I was feeling. When I refused any additional assistance they asked me to come to the shop where they could keep a watch on me, which I did… and enjoyed hanging out for a few hours with them. They additionally called and texted to make sure I was doing well. The next day, today, they checked in on me. Luckily I was not down long enough when the«event’ occurred(9 minutes) and I was on Nitrox, that I had no residual effects. But here is an example of how a great dive company take care of their customers, even when their customers are boneheads! Thanks Dive Locker… Will dive with you EVERY time!
Jennifer B.
Classificação do local: 5 Austin, TX
Superb service, great local location, and well later out shop! We went to multiple dive shops before finding this one and were extremely happy. My husband and I are both big divers and came to Panama City for a vacation. We brought most of our dive gear but left a few things behind. Tony at dive locker was great at getting us what we needed and did everything he could to make sure we were happy and satisfied. Dive shops are such a personal experience and it’s always awesome to find one you click with. This shop may not he as close to the local dive spots(mainly at Andrews state park) but it’s worth the extra mile drive!
Stormy C.
Classificação do local: 2 Anaheim, CA
Our experience was ok, but below expectations.
Jillian M.
Classificação do local: 5 Loxley, AL
fast and friendly service. they helped us when all we needed was to rent 1 tank. these guys were so helpful we ended up purchasing 2 new tanks from them the same day. keep up the great work and they open at 7am which is a big help when trying to hit those early tides. thanks again guys see ya soon. KCCO
Marci S.
Classificação do local: 5 Peachtree City, GA
My fiancé went through dive locker 2011 after having the worst experience in Bonaire. In fact, had it not been for Todd Yarbrough at Dive Locker he would have quit. We planned to go diving in Thailand, except for the fact that I didn’t have my license. So, my fiancé brought me back to the Dive Locker, Todd and Patti helped us with our special scheduling needs with private instruction. Todd had this amazing way of taking that away this severe anxiety I had. Patti seemed to know what I was getting at when I asked questions. Even though they were probably the silliest questions I thought one could ask. They are an amazing team and we would recommend them to anyone who needs that extra attention or has sever anxiety. I am so glad we went through them.
Angi R.
Classificação do local: 4 Fort Walton Beach, FL
My friends and I continued to observe our tradition of diving on New Year’s Day and scheduled a last minute dive with Dive Locker. Though there were only four of us, Scott and Randy(the captain and dive master) were very friendly and professional. As cold as it was, it would have been great if they brought along hot drinks for after the dives. Though it was out of their control, I think the weather may have effected my ratings — hey, it was cold and the water was rough. Still, I plan on diving with them again and they have five-star potential.