Beach Boys Shuttle and Taxi

What a scam!!! Horrible!!! Do not use!!! They took us to the wrong hotel then double charged us to go to the right hotel!!! 40 $ to go 3 miles?! Rude and they dont use a monitor they just tell you whatever they feel like charging u! Worst customer experience ever!

Carlos is the absolute best!!! If you can request Carlos aka he Cuban do so!!! Very prompt and very friendly.

Worst service. The guy picked us up and i told him an address. He then proceeded to tell us just get in we will find it. Then as we began to leave Panama City, over rhe bridge… we were like dude where are you going… he was like oh I thought you said it was over here and I replied no I said take me to this address… its like five min away… he then asked if I would gps it because it’s easier for me to do it than for him to have to pull over… what?! Then he made excuses as to why it was our fault that we didn’t tell him how to get there the rest of the way home that he added so many miles into our trip. Then he just randomly decided it was 20 dollars… no meter… no gps… that’s just the price he randomly decided. Then when we only tipped 3 dollars he started saying that really it was 25 but that he split the out of the way part with us… when I called to complain to the manager the guy said he didn’t have a driver that matched the description and that none of his drivers wouldn’t be using the app and gps. The taxi driver literally told us he only uses the gps for calls that come in through the app… so for all we know that sketchy driver just got 23 dollars tax free under the counter money since he’s not tacked through the app… also did I mention that the manager said he had other calls coming in and he hung up on me… use any other company since the government is terrible and won’t let über be in pcb because they can’t handle competition.

It’s a cab people. It’s gonna smell like other people, sweat, cigarettes and have some sand in it. Deal with it or walk. You want something better call a private car. The only bad thing for me was the wait time due to traffic but its the beach and traffic always sucks so what’s the hurry? Very friendly drivers and awesome communication from their dispatchers. Send me a text when my cab was a minutes away was an awesome touch and the driver calling me to get my exact location was not asked for but well appreciated!

Used their shuttle service three times in our vacation, unfortunately won’t use it anymore or recommend them. All three shuttles smell like cigarettes and rates vary. Discount for repeated customers is a joke, some of them honor and some say «never heard about it». Too bad that during their low season don’t want to make business with a 10 person group. We will call some other company for the rest of our stay.

This is my second experience with Beach Boys Shuttle service. The first time was great. Second time, completely opposite. Mainly because of the driver named Jimmy. His personality was STRANGE and INAPPROPRIATE. His physical appearance also looked UNKEMPT. He seemed friendly at first, but during conversations he would mention his online dating life, that men used to say «sex or shivering» when camping, and other sexual innuendos – which was VERY INAPPROPRIATE. I felt like I had to keep redirecting the conversation to avoid the awkwardness. Lastly, he is also a RECKLESS driver. We got into an accident. He does not have the basic driving skills to operate a company vehicle or own a professional license. Even if he says he’s been driving for years, it must be years of bad driving. He put my life in danger and Jimmy expected that I pay him for that. He is VERY UNPROFESSIONAL. He never apologized nor was he even concerned if everyone else was ok. For the owners of Beach Boys Shuttle, your drivers are a reflection of your company. I feel I can no longer trust your services after experiencing what I have experienced.

Terrible driver — cursed like a trucker when kids were in the vehicle. Blamed us for breaking his door, and after seeing that it was working properly, he did not apologize. Would rather walk a mile than use their service again.

I have usually have had good service from Beach Boys but after tonight I can no longer recommend Beach Boys because they ripped me off. I live in Hidden Pines and called for a cab from Beach Boys. When the cab arrived they had conveniently had another couple that lived a couple of houses down from us sitting in the cab. I thought that we might be getting a deal but when we got to our house they charged us each $ 15 for a 5 minute ride. This was the same price as when my wife and I took the cab from our house to the place where they picked us up at. They doubled their money but we got no discount. I could understand if they charged us all $ 20 but not the same price.

Called several car/​cab services before this one actually picked up the phone. We used them several times & the staff was able to answer any questions we had about the area & directed us to some very good places to eat. They were always on time & got us to where we needed to go.