Palo Alto Builders

Very bad experience. They installed a gray water system that has given us nothing but problems. Shower backs up badly and we learned — after we called a plumber to fix the shower — that the master bathroom sink was inadvertently piped into the gray water too. This is a problem as it means all of the toothpaste, facial cleanser, etc is going into the soil. Further, they didn’t install a shut off valve so that we could divert the shower water from the gray water to the septic tank if needed. Admittedly, this was at least partially my fault for not asking the right questions but I would have appreciated a heads up.
Worse, when I complained, Sassan became threatening and abusive — to the point where I am frankly a little scared. Don’t deal with him!

Sassan and his team are wonderful! They just installed a gravity Grey Water System at my home. They were here on time each day, resourceful when any small issue popped up and cleaned up after them selves at the end of each day. From start to finish it was a great experience. Right now, they are the only company certified to install a Grey Water System. I feel confident with their work and can feel good with the result. I would highly recommend their work to any of my friends or neighbors.

I highly recommend Palo Alto Builders. You will be satisfied not only for the final outcome but also for the very stable process that you can trust.
I had a full renovation of my kitchen this summer. That included expanding the opening of the wall, raising a drop down ceiling and replacing all cabinets, appliances and the floor.
I can’t be happier about the result. The quality of work, attention to structural safety as well as details of finishing touches were outstanding. The outcome was exactly how I envisioned my dream kitchen would look like.
From designing stage, Sassan gave me very thoughtful advices to help me understand the implication of my design choices. He also set my expectation upfront what the potential risks and his mitigation plans are, and it’s implication. I was able to trust him and his crew 100% for their professional decisions to overcome obstacles along the way with minimum stress.

We recently had a simple, but wonderful, laundry-​to-​landscape gray water system installed by Palo Alto Builders at a very reasonable cost, and we’re really happy with it. It was kind of hard to find someone local who was experienced. These guys have been certified by Greywater Action Associates, which means they’ve completed a 5-​day course, and then gone on to design and install a minimum of 5 systems professionally.
They dug a series of shallow trenches, installed pipes and bubblers, along with valves near the washing machine. The whole process was minimally invasive to our existing gardens and — best of all! — we are watering using water that would have otherwise gone down the drain!
This is a great thing to do during a drought or really any time in this part of the world. I highly recommend them!