Opes Advisors

If I could give more than 5 stars, I would. Ahmad, Steve and Katherine are amazing!!! We had a very tight window to close escrow on our new home in this ridiculously competitive market and the team at Opes was there every step of the way. They set realistic expectations and got it done. Their communication and prompt follow through blew me away. We had a few extra hoops to jump through with the underwriters but the team at Opes helped push everything through to make sure we closed on time. Thank you Amad, Steve and Katherine! I couldn’t have done it without you guys.

We were introduced to Randy Free through our Real Estate agent here in Eugene Oregon, they share the same building, I cannot express how unprofessional this person is, he does not return calls, emails. most importantly he provided us an approval letter to buy a home, without reviewing all of our information, he then scrambled to come up with other options he did not research before presenting.
After a month and a half of wasting our time, we finally fired this guy, he simply does not have the capacity or staffing to get the job done correctly, I trusted our agent so I did not research Randy or the organization, subsequently I found the office had apparently taken another customers money, had I known I would never had went to this dysfunctional group.
Please be careful, there are other folks in town that do the same work but first take the time to research, his claim to fame is an excel application he authored that provides comparisons, would have preferred a piece of scratch paper that was thoroughly researched.

Ahmad Ghavi, Steve Papapietro, Katherine Normington and their entire team were an absolute dream to work with. My husband and I recently purchased our first home, after 6 failed offers. Ahmad was with us during the entire process from pre-​approval on the first offer we made, to guiding us through the entire process to finally closing escrow. Home loans has become a very complicated process that requires a lot of back-​end work and negotiations that most home buyers aren’t privy to. Ahmad always had a smile on his face and put in extra hours to ensure the process was pleasant, seamless and successful. I would absolutely use them again and would recommend them to my closest friends.

We had the unfortunate opportunity to work with Ahmad Ghavi and Katherine Normington in the Palo Alto office. They do not even deserve the one star.
Through the process, we were given the wrong information and Ms. Normington said that the law has changed since three weeks ago that I was discussing the matter with them, which was not true and that particular matter had changed couple of years ago. They just wanted to make the process easier for themselves. At the closing we were hit with surprises that was too late to do anything about. They did not take responsibility. His time in the office is limited.
Very unpleasant experience. Thanks to our real estate agent and the escrow officer that we pulled through.

If you have a problem call their main office, they resolved it quickly

Steve. no trust. Refused to meet with my family as we were refinancing. My time wasn’t valuable then. but getting your commission on an bad loan was.

I would NEVER use this company again. EVER.

Worked with Steve Papapietro from Opes on our recent home loan. We went with him because we needed to close on our house quickly. Steve explained the process upfront, told us what it would take to close on our tight time frame, and then delivered. Exactly what we wanted. Steve is a straight shooter and I highly recommend him!

I feel fortunate to have been introduced and have worked with Nikki James of Opes Advisors. She had the expertise, experience and necessary resources at her disposal to make sure I had the best loan option to buy our home.
From educating and guiding us throughout the process, providing all the information needed, constant communication, being very responsive and extremely due diligent, working with Nikki and Opes Advisors was a great experience as they were critical in making sure we were able to close on our home.
We got the best terms possible on our loan and I will definitely be working with her again on re-​financing and/​or buying our next home.

All of the other Opes reviews are currently one star, and I’m adding mine to that pile. Colton Daines seems like a nice guy, but my mortgage refinancing experience with him was a disaster. I was trying to do a cash out refinancing on a property I own free and clear. The other advisor I talked to said that her lenders had a very low limit on how much cash you can take out, but Colton gave me a written «good faith estimate» showing no such limit, so I went with him. He gave me a credit check authorization form which asked for my credit card information and explicitly said it was just for a $ 21.50 credit check. Colton lists his affiliation as Sage Financial Services, but I think that is some sort of personal front company and he said he is actually an employee of Opes Advisors. The paperwork I got from him listed Opes Advisors too.
Moving on, I went through months of process and paperwork just to have Colton finally tell me that they couldn’t do the planned refinance because the lender had the same cash out limitation that the other mortgage advisor had told me about up front. Given that his whole job is placing people with mortgages, I feel that Colton should have known and told me about this (or at least the risk of it) up front.
Then things got worse. I got my credit card statement and found that Colton had ordered a $ 500 appraisal and given them my credit card to use for billing. He had obtained that credit card number from my authorization form for a $ 21 credit check! When I confronted him about it by email, Colton wrote that he always uses the card «on file». Just because I pay for a credit check with a credit card shouldn’t mean that I’m placing it «on file» for him to charge whatever he pleases on it!
I asked Colton to get the charge refunded, but he never did. So I had to file a fraud report with my credit card issuer and deal with a reissued card, new number, and all of that hassle.
Needless to say, I found a new mortgage advisor.

Wish I could put zero stars.
They added conditions into the note that I only discovered at closing, when it was too late to change them.
They claim these conditions were government regulations, but that is not true.