Nidhi A Pai, DMD

This place has gone downhill, she seems to only care about $$ and not patients. The front desk staff is also incompetent. It’s impossible to get an appointment and she is only open during most work hours, don’t even think about rescheduling!

Best cleaning I’ve had in years!
After my dentist moved out of the area 10 years ago, I kept changing dentists because they weren’t thorough in their cleaning service. Until now.
The staff at this practice are warm, professional, and provide a seamless experience. The office is immaculate and cozy.
I feel in love with my hygienist after she cleaned and scrapped all the bad off my teeth. Couldn’t be happier!

Every single part of my visit today was fantastic. I am so impressed with it all. Thanks for making me feel so welcome and comfortable. It’s so clear that the office is a wonderful place to be; every person I interacted with seemed genuinely happy.
I am so grateful to be cared for in so many ways. Lots and lots and lots of thanks.

A good friend of mine recommended Dr. Pai to me and. I am so happy he did. She is very professional and listens to your concerns. She clearly explained the work that needed to be done and answered my many questions with care. Finding a good dentist you can trust is not easy to do so I am so glad to have found Dr. Nidhi Pai.

Never thought I’d love going to the dentist but, I now love going to the dentist thanks to Dr. Pai and her fabulous staff! They make it so easy for me to keep up with my dental care. Appointments are easy to make and the staff really bends backwards to always accommodate my crazy schedule. I have always gotten top notch quality dental care for everything from simple cleanings to more complicated dental work. Dr. Pai and her staff are pleasant and have really kicked up my dental health. Highly recommend them…

Dr. Pai and her team are the best there is. They are professional, well educated, up to date on the latest technologies and techniques and very helpful in weighing the pros and cons for various treatment options. I always feel that my best interest and comfort come first. I have had 2 crowns, Invisalign and periodontic work done with Dr. Pai and her team, and am very happy with the results. Dr. Pai and her team are also very personable, I feel very welcome and comfortable at their office. I recommend Dr. Pai and her team with the highest regard.

Great team! Dr. Pai and her staff are more than just outgoing and cordial, they are kind friends who put others before themselves.

Ever since me and my family moved to California we are going to Dr. Pai’s office. It is about 3 years we are enjoying the outstanding service from this phenomenal team. They really have a great teamwork in place. Everyone is aware of their role. Joanne is doing a great job by providing you the estimates ahead of time, front desk is on top of reminding us on upcoming appointments and Dr. Pai, Tasia, Dr. Rearrick etc. providing excellent care. Everyone is very friendly, responsible and professional. Dr. Pai will go above and beyond to find the best resolution. She makes me feel like part of her family.
I highly recommend Dr. Pai to anyone.

Dr. Pai is a great dentist and has always treated everyone with utmost respect. She has always been available to answer questions, and to provide comprehensive care. Dr. Pai’s office is very welcoming and warm. The ambiance and staff help put all the fears at rest.
I would highly recommend Dr. Pai to anyone.

If I had written this review after my first visit I would have mistakenly given this place four stars, but after several years of service this is my true assessment.
The office is lovely and the assistants are nice. The doctors on the other hand, are not that great. I saw both doctors two weeks apart and got two totally different assessments at the tune of over $ 3000 in the cost of treatment. Either one is incompetent or the other is a billing Nazi. They turned the blame on me instead of admitting their faults. Either way, not good for business. This last experience left a bad taste in my mouth and it wasn’t from the dental service (which was not that great in quality). To top it off, I feel like they created ill-​fitted puzzle pieces in my mouth. I’m just grateful that it’s at the back where no one can see it.
Avoid the glitz and glamour and take your services to someone who is competent.

Dr. Pai and her staff are excellent! They all are very loving and caring and always smiling. It’s not the biggest dental office but it’s very cozy. I love there lobby they always keep granola bars and refreshments, I mean c’mon who doesn’t love free juice?

My family has been going to Dr. Pai’s office for years. During my last check up she told me I had multiple cavities and drilled deep into my back molars. The assistant kept telling her it was deep enough but she kept drilling. The fillings hurt for over a week and left only the outer wall of my teeth. I then went to a different dentist because Pai told me I had 4 more cavities. The new dentist told me that I only had 1. After both my father and sister switched dentists I am now switching. Pai does a lot of unnecessary work to pad her pockets

I wasn’t able to make an appointment for a teeth cleaning for a dentist that I usually go to, so I decided to check out this office. It’s closer to my new house, and I really wanted it to work out in order to avoid a longer drive. Well, it was not a very pleasant experience. First off, the person they gave me — I believe the name was Dr. Jiwani (let’s call her Dr. J), I can’t find her on the website under «meet our team,» which raises an eyebrow and makes me wonder who they stuck me with. She had an assistant named Miguel, and he kept going in and out of the room, which was distracting. She kept saying «Miguel this» and «Miguel that» to ask him to do things or bring her things. It’s a surprise he didn’t just stay in the room because she seemed to need him constantly. I told Dr. J right when the cleaning started that I had a canker sore. She kept poking my canker sore and poked my lips. It was so bad that one point I yelled out in pain. At the end of the cleaning, she begins to polish my teeth, and it felt like her arms were so feeble she couldn’t handle the instrument. I kept getting this feeling that she must be really inexperienced or new because she did not seem confident during the cleaning at all. If she knew what she was doing, why did she need to rely on Miguel to get instruments, etc. I’ve never had two people assist with a teeth cleaning before.
Dr. J. then ambushes me with the fact that I need a cavity filled, and it will only take 20 minutes. She says a financial advisor will come and tell me the cost, and asks me to make a decision. Dr. J explained that there’s no way to tell how deep the cavity is, even with an X-​ray, so we’re going to proceed without any anesthesia because her guess is that it isn’t very deep. Before we start the procedure, Miguel, who’s been shuffling in and out, suddenly decides to introduce himself and shakes my hand. Awkward! This morning, when I go to touch the area where the cavity was filled with my tongue, it feels coarse, like uneven cement. I can’t remember the last time I got a cavity filled, but I’m surprised she couldn’t smooth it out. I later spoke to a friend who said that filling cavities are usually a separate appointment, and take about 45 minutes. He was shocked that such a «reputable» dentist office would just cram that in after a cleaning.
This whole experience made me appreciate my usual dentist so much more. I called her office right after the visit to book another appointment. It’s a longer drive, but probably worth the trouble because apparently a good dental office is hard to find!

I have been very happy with Dr Pai’s office. I have been coming here for the past two years. I have extremely cold-​sensitive teeth, and Tasia has always been really good at avoiding hitting any of the painful areas during my cleanings, in addition to having a very good bedside manner. Dr Pai is very pleasant as well, and together I feel well-​taken-​care of by a very knowledgable and skillful team.

If I was impressed the first time, I’ve been ecstatic every since. Dr. Jen Rearrick fit me in urgently after a filling (which somebody else put it) came out while I was flossing. Dr. Rearrick worked quickly, efficiently, and most importantly, painlessly to replace the filling and I haven’t had a single problem with it since! She even went so far as to check in with me a few days later to make sure everything was working okay.
I cannot recommend Dr. Rearrick highly enough.
David

I went to see Dr. Pai for a semi-​annual cleaning on the recommendation of a colleague when I moved to Palo Alto in the Fall. Pros: They were able to get me in pretty quickly, the paperwork process was a breeze, the appointment started on time, and the office is modern and clean.
However, I am not completely sure that I will go back for two reasons. First, the cleaning by the hygienist was pretty painful. They used some kind of high-​pressure-​washer thing that hurt my gums. My teeth are pretty well-​maintained, and my prior dentist on the East coast did not hurt me at all when cleaning my teeth. So comparatively, this was not a great experience. Second, Dr. Pai recommended that I replace all of my old fillings (some of which are silver and some of which are white). This had never been recommended to me before, and it seemed a little excessive.
I might give them a second try for a cleaning, and ask for an appointment with the other hygienist.

I love Dr. Pai and her office colleagues. They are nice people and they care about their patients.

Dr. Pai, Dr. Rearrick, and the whole staff here all do such a great job. Going to the dentist has become (seriously) a chance for me to relax in the middle of a stressful day. The office is always impeccably neat, and the staff are helpful, professional, and always remember my name.
Happily, the quality of work matches the quality of the experience. I’ve had several partial crowns done here — my teeth tend to get cavities regardless of my brush/​floss habits — and the process uses a wonderful, advanced technology. They’re so much more subtle than silver fillings or crowns, and their perfect fit to the underlying tooth means I no longer have sweet/​hot/​cold sensitive teeth like I did when I had fillings and decay. I love that the office pursues new technologies that can help their patients’ lives improve.
The office also has a computer set up with Netflix in the room where they do procedures, which means that you can lie back and watch a movie (or a show or a TED Talk) while you’re treated. It makes the whole experience so much more pleasant.
I can’t recommend this office enough!

Needed a cleaning and was able to get an appointment pretty quick. They work one Saturday a month which is nice cause I have a crazy work schedule and usually can’t get time off of work during the week. Everyone at the office was really nice and efficient. Several people were waiting when I arrived but the staff still had me back in a chair within 5 minutes of getting there.
I saw the associate dentist, Dr. Rearrick, and she was very thorough and took her time explaining what she did. I needed some work done after the cleaning and Dr. Rearrick was really good at numbing me up — usually this part is awful, it always hurts, but she was really gentle and I hardly felt a thing. Thank you!!!
Anyway, I would recommend this dentist (they take Delta PPO)

Great dentist.
Do not ever give her your email address.
I’ve had a new dentist for years (moved) she has been spamming me ever since and apparently has no desire to try to remove people from her lists.