Michaelas Flower Shop

I bought a corsage for my niece at Michaela’s flower shop and it was perfect. It had fresh flowers, it fit her perfectly, and most importantly my niece really liked it! I highly recommend Michaela’s Flower Shop!

Did not deliver when scheduled and nobody picked up the phone when I called customer support. (edit) The owner called me back and was very friendly and apologetic.

I dropped in today for a special bouquet for a unique occasion. I described the recipient as well as what I wanted the flowers to communicate. The person working in the shop (Michaela?) told me she was backed up, AND her delivery person was out, but still managed to work me in, and the flowers were glorious. She told me about how she had thought it through and even collaborated with me to add a little bit more to make it extra beautiful. That level of personal care + artistry really made a difference to me. I’ll be back.

Michaela helped me send a bouquet of flowers to my daughter out of state. She did a fantastic job helping me with the choice of flowers and my daughter was thrilled. Excellent customer service!

We received a gift from someone made through this flower shop, a beautiful orchid plant.
The care instructions on the card only say to «move plant to a sink before adding water.» The instructions don’t say anything about how often to add water.
So we called «Michaela’s Flower Shop» on several different days, at several different times, during the hours the store is supposed to be open.
Ring, ring, ring: 12 – 15 times. No answer, on any day at any time. No outgoing message, informing a caller that the shop is for some reason closed.
We visit the website, which provides no alternate method of contact. No email. Just a phone number, the same one that is never answered.

This is my first Unilocal post hopefully of many. I just got married last weekend and have so much to share!
Michaela did our wedding flowers last Saturday at the Rengstorff House. She made my bouquet + 5 bridesmaids, boutonnieres for groom, groomsmen, officiant, & parents, centerpieces, petals for the aisle and flower girls, and flowers for the cake. We did not need much because the venue was outdoors and beautiful already; we wanted flowers that would match the ambiance.
We chose her primarily because she did such an amazing job at my sister’s wedding (see her post back on 9÷26÷09) and we all know how important a great recommendation can be! I also remember her prices being surprisingly reasonable for my sister’s wedding, which was elegant and classy, not overdone or extravagant. She owns a small shop off University Ave., which I feel I’ve seen there since I was a kid (I grew up in the area). She’s highly experienced in what she does and has a great eye for matching styles and colors. She has her own system, using what seems like just a paper notebook. I was a little nervous that she may forget my order, but whatever she does seems to work well for her because she was always able to locate my order without a problem.
I went to meet with Michaela for the first time last summer for my own wedding and she did not disappoint. We had talked over the phone a few times before that, as I had to plan my wedding from Boston. Michaela is really warm and personable, and she didn’t try to push anything extra on me which is always nice when trying to find the right vendor. In fact, she helped me figure out ways to cut costs given my budget! For example, she gave me the idea of leaving some centerpiece vases empty and having my bridesmaids place their bouquets in the vases during the reception as personal centerpieces. Cuts down the number of centerpieces I had to order and gives my bridesmaids a place to put their bouquets. She even let me borrow vases at no extra cost! There were several other little tips and things she offered to do along the way that just made me feel taken care of; she felt very genuine and was focused on what would work for me rather than what would be convenient for her.
While I locked down the date with her months in advance, I don’t think we solidified anything until just a month or so before the wedding. I have a difficult time making decisions, and I was able to change my order a couple of times without a problem. At one point I even changed my entire look (going from just roses and delphinium, to a colorful arrangement of white and yellow daisies, pink roses, blue and purple delphinium). She didn’t send me an invoice or ask for a deposit in the beginning, which at first made me a little nervous, but in meeting her I realized the vibe is more like working with a friend (i.e. we trust each other to do what we need to do). I even took a picture of the her handwritten order in the beginning so I could have a copy with the general pricing — her prices didn’t change at all at the end, the only thing added was delivery/​setup fee and tax which was all reasonable.
TIP: When you work with her, I recommend asking for her email address. I think she’s the only one working in the shop, so if you get her on the phone she may be with another client or trying to fill an order. Interacting w/​her over email was really efficient and easy, and more convenient for me given the time difference.
By the time I arrived at the wedding venue, she already had everything set up and ready to go. So beautifully arranged, I was incredibly happy with the result. I saw that she had placed extra flowers in areas that needed it but I didn’t explicitly order (e.g. guestbook table, sweetheart table), no charge. She also brought little flower girl baskets with petals which were just perfect for the event. Overall, I had a really positive experience working with Michaela and am SO happy with everything she delivered on the day of the wedding!

I ordered a plant arrangement to be delivered to my friend at a hospital. The lady who took my order on the phone was super helpful. I told her if she make the arrangement extra special and happy… my friend was extremely happy when she got it! She said it was fabulously beautiful! The florist was on top of it, she called me to verify the location. Long story short, Thanks for making sure the flowers arrived at the correct location and on time, even though I didn’t have all the information!

Can’t tell you how impressed I was with this place. The gal working in the back (I assume the owner) was in the middle of a huge order for a much more important customer then little old me… When I told her I was looking for an arrangement for my mother in law’s room at Lytton Gardens she dropped everything and put together a beautiful and more than generously priced arrangement for me. Not only did it make my mom’s day, it made me appreciative that truly nice people like her still exist in this world!

Michaela just did all the bouquets (9!) the bridal bouquet, and 12 boutonniers for my wedding. They were BEAUTIFUL, and very reasonably priced – thank you Michaela!!! I had to coordinate with her from my permanent residence in Chicago, while the wedding was in nearby Woodside. I sent her detailed descriptions, photo inspirations, etc., along with the ribbon I wanted her to use for the bouquets and boutonniers. She was so friendly, helpful, and easygoing throughout. She understood my aesthetic so well and everything looked fantastic. Thank you!!! :)

Michaela was very patient in working with me to come up with an arrangement involving gardenias since I knew next to nothing about flowers. I trusted her expertise and she did not disappoint– she put together a lovely bouquet of gardenias and roses that made the recipient very happy!

I was searching for a last second florists to have flowers delivered to my girlfriend on her first day of work. I’m usually skeptical about rush orders and flower deliveries which never look as advertised. My girl got the flowers early and loved them. I followed up with a call to check the status of my order and a lady from the florist was so helpful and friendly. I’ll definitely be ordering again. Thank you.

Michaela’s did the flowers at our wedding. Simply amazing flowers, they were beautiful, they were prompt, and well priced,
The flowers were so beautiful that our venue asked for the contact information of our florist because «these are the most beautiful flowers we have ever seen at a wedding».
If I could give them 10 stars I would.

Ordered some flowers for my wife’s birthday and on the day of delivery, we got something completely different from what I had ordered.
I called to complaint and spoked with the owner, Michaela. She was very gracious and apologized profusely. She found out that her supplier at the delivery address, for some reason, decided to send whatever they had instead of what was ordered without notifying her.
She offered to make it right by re-​making a new order based on what I had originally ordered free of charge. I was very pleased with the way she handled the situation. Will definitely give my business to this shop in the future.

I’m in Italy, so my intention was sending these flowers to my girlfriend (birthday). I choose the bouquet «Arrive in style», the premium one (69.95 $ plus delivery and taxes i payed 92.38 $). Well, my girlfriend was happy to receive a surprise, but my surprise was that the bouquet doesn’t look like the one on the website (they have the same number of flowers, that’s it).

I hate to knock this place as I’ve used them before, but what was advertised (see picture) wasn’t delivered.
These flowers were for my mother and I chose the premium upgrade to $ 94. (with delivery and tax, it was $ 119). What was delivered looked like it was just thrown together and maybe missed the abundance for the «premium» upgrade. Very sad. My mom did appreciate them, but I feel like they didn’t even care at the flower shop. They even forgot the bow! I specifically order from local shops vs. using the annoyances of FTD and Pro Flowers. I have experienced better service from Michaela’s previously, but this was quite underwhelming and I’m very disappointed.

My first order from Michaela’s Flower Shop was for a coworker’s birthday. I ordered in February for the flowers to be delivered the day before her birthday, ³⁄₁₉. However, the flowers arrived the next day, which was ²⁄₁₉. That’s a month in advance, even though the card itself was dated correctly. I called the shop to inquire about the mix-​up. I don’t know if the person I spoke to on the phone was Michaela herself, but she was absolutely outstanding. As soon as I stated the flowers were delivered in the wrong month, she announced immediately that it was «obviously [her] mistake» and offered a free redelivery on the correct date or a refund. She sounded unbelievably friendly and accessible. Her voice even made me smile.
I accepted the refund (figuring that another delivery for the same occasion might be a little too much) and when I called to confirm it had been processed, she said yes and asked again if I would like a free redelivery. That was incredible, considering I’d already taken a refund! She’d already made up for her mistake, so topping it really drove home that she cared. I didn’t take a free redelivery; I did use Micahaela’s Flower Shop again to deliver a small plant I wanted on my desk, and paid for it.
The quality of both the plant and early flowers were lush, beautiful, and perfectly arranged. I’m wondering now if I should make this the florist I use for my wedding, even though I live a little outside the area they service. I love that the floral arrangements are gorgeous and the customer service feels like a generous friend. This is a business I wouldn’t mind working closely with on something like a wedding, since they’re so sympathetic, receptive, and enthusiastic. It’s surprising – and refreshing.

I recently received a same-​day delivery of flowers to my workplace. It’s a big, beautiful pink & purple arrangement and the flowers were fresh with a few lily buds ready to bloom for later.
I got the ‘Jumping for Joy’ arrangement and I did a quick search on Michaela’s website since I loved the flowers so much and wanted to know what kinds they were. However, I was surprised by their website’s description: «Pink spray roses, light pink alstroemeria, hot pink miniature carnations, lavender stock and salal.» I have dark purple flowers and light pink lilies in mine, and no carnations.
Luckily, I love lilies and the arrangement is still superb quality and gorgeous, but I think most customers would prefer that they get what they ordered. And for the less flower-​educated people out there like me, then I get to look up what kinds of fun flowers I have in my vase.

I used Michaela’s talents for my wedding and I was a hard customer because I didn’t really know what I wanted. She asked me to send her pictures of what I like and I met her a week before the wedding. She showed me samples of what I could like and she was right.
I loved what she showed me! She is really good at listening, understanding what are your needs, your budget and the type of wedding you are planning.
She is also delivering the flower so you don’t have to worry about anything on the D-​day and her little shop is really cute.

I was out of the country but did not want to miss my lil sis’s birthday. I have never ordered flowers online before so it definitely felt like a big risk-​taking for me. But Michaela’s made it a very smooth experience and their delivery looks even better than the photo online!
First they have a fairly easy to use web interface with good photos of their product, so I had a pretty good idea of what I was going to send out. And I received confirmation right after my order.
I picked the Zen Artistry because it’s so different and classy! Yes it was a bit pricy but I figured if I’m going to send a surprise then it should be a good one =D I can say confidently that the delivery definitely made her day. Thank you!

I rarely order flowers and this was a first for my son delivering flowers to his girlfriend, so we really wanted to make it special. We went to Michaela’s website at 6:30 PM and ordered 18 long-​stemmed pink roses to be delivered the next day. The next day came and at noon we were wondering what time the flowers would be delivered. I called and spoke with a young lady that knew nothing about the order, but after asking around she said they’d be delivered sometime after 1 pm. I was hoping they would be delivered a little earlier, but okay.
3 PM rolls around, I call again and was told they would call the delivery guy to see if they were delivered. I get a call back a half hour later asking if I wanted to order some flowers. I said that they had already been ordered and asked if they had been delivered. I was placed on hold and when the girl returned she told me they were left on the porch because no one was home. Odd, but someone was home all day — I knew because I was texting her.
Finally, around 5 PM we get a message from the recipient saying thanks for the flowers. Then she sends a picture of some white roses with red streaks in them. Um… we ordered 18 pink roses and this bunch didn’t look anything like the picture. I understand if you have to substitute flowers for a small Spring arrangement, but roses are a staple in the delivery biz and if a customer orders pink roses for $ 143, that’s what should be delivered.
Will I order from them again? No.