Javidan Endodontics

Dr. Javidan’s manners are excellent and so are her staff’s. I’d give five stars to this and to her insight.
She could be very competent, but unfortunately, she was not with me.
I always believe in seeking a second opinion, which I didn’t apply then.
Dr. Javidan rushes in her work! I rushed in agreeing and allowing her to redo my root canal.
Though, she was trying her best to resolve my tooth issue! Yet, the end result cost me a lot!
At the final filling treatment, though she saw a crack in my tooth, she rushed in filling the tooth with permanent cement! She should have not filled the tooth… Should have recommended pulling it out then which would have saved me time and agony, as the cement from the filling seeped through into my gum!
I hope these reviews will be seen as constructive to help her improve!
This review is ten months old. I hope things are better now.

I have very mixed feelings about Dr. Javidan and her office.
I came in to have a root canal retreatment on a tooth that’s been an ongoing issue for about a decade now. My insurance does not work at Javidan Endodontics, but I was going out on a limb and trusting my dentist when he recommended her. I paid almost 2k out of pocket to have the procedure done, and I honestly thought she did a great job and she was nice. I thought my tooth was finally fixed for good, assuming the retreatment was successful.
About two months later my filling fell out, so I called right away and the receptionist, Vicky, answered. She looked up my info and said that only a temporary filling had been put in. Now, this was complete news to me. She then said that I was supposed to make an appointment with my regular dentist to get a permanent filling put in. I was shocked, because not a single time was it mentioned to me that they put a temporary filling in. The receptionist told me it was stated in my paperwork they sent home with me. Well after reading through the paperwork about 20 times, NOWHERE did it say anything about a temporary filling. Now I was upset and had to hold back tears because I had spent almost 2 grand that could all be for nothing if bacteria was getting back into the tooth. All because I didn’t know the filling was a temp.
They were willing to see me the next day to check on the tooth for signs of leakage and whatnot, as there is no point getting a permanent filling put on a tooth full of bacteria. I was going into the office ready to apologize for being upset on the phone. And by upset I mean I was crying and nervous for my tooth. Let me just say that at no point had I cursed or verbally attacked Vicky. As soon as I walked in they put me in a room and closed the door, presumably so I wouldn’t make a scene or something. Dr. Javidan came in shortly and immediately became defensive before I could even say a word. She was upset with me before she even heard my point of view. She said they told me «many times» about the filling being temporary and basically that they never mess up. I tried to say that I honestly didn’t know, and she told me I had not been listening. And there I was, a grown woman, being pathetically reduced to tears yet again because I can’t stand up for myself, and she continued to scold me like a child for «not listening.» Let me just say that I listen very well to details, especially when I’m going to shell out that amount of money. And I can 100% guarantee they did not tell me about the temporary filling «many times,» if any.
Next, she ordered me to lean back so she could check out my tooth. On the plus side, it appeared that only part of my filling came out so there was a good chance it was still protected enough. They didn’t charge me for the visit and told me I was set to go. I think they really wanted to get me out of there, as they had precious customers in their fancy lobby and I still had tears running down my face.
Whether it was miscommunication or misunderstanding, I honestly believed I had a permanant filling put in. I had no idea I was supposed to see my regular dentist for the permanant. If I had known, I would’ve had it done as soon as possible.
IN CONCLUSION:
I do believe Dr. Javidan does good work, and seems very thorough and experienced. However her attitude along with Vicky’s when confronted about a possible mistake was beyond unprofessional and rude. Everyone makes mistakes, but they would not even consider the idea that they could’ve possibly forgotten to tell someone a simple piece of information. It happens. All I wanted was to make sure my tooth was okay, and in the process I was insulted and humiliated.
I did not pay them almost $ 2,000 to risk letting bacteria get in my tooth and get treated like a child.

Thanks to Dr. Javidan, I lost one of my upper right molar during her terrible root canal treatment. I had a dental abscess when I went to her office. She told me that she can do the root canal, so we don’t need to wait for my abscess goes away with the current antibiotic treatment. I relied on her recommendation and accepted having the root canal treatment right away. During the treatment, she talked to her assistant nonstop about how she gave birth to her son blah blah blah. It was very unprofessional of her! Then I told her that my tooth doesn’t go numb. She told me that my immune system is great that the drug she gave wears off fast. Nope! The second shot didn’t work either, but she kept on digging my tooth. She gave me another shot! At the end, I left the place with huge pain. My face felt like getting stabbed continuously. I cried all day all night and couldn’t sleep at all. In the morning, my husband took me to her office again. Instead of stopping the pain, she tricked the pain again for even worse. Then Dr. Javidan ended up taking me to the Stanford emergency room to get morphine shots to stop my pain. I got two morphine shots at the emergency room. After she left me to the emergency room, I never saw her again! What a great doctor! Her office sent me to Dr. Alex Hoghooghi, oral surgeon. I was told that my dental abscess created an acidic environment around my molar, so that’s why it didn’t get numb… And it was extremely wrong to do root canal on it. At the end, I lost my molar. I ended up paying hundreds of dollars for the Stanford emergency room treatment. I also paid for thousands of dollars for the implant treatment. My husband wanted to sue Dr. Javidan so much, but I was so upset with the fact that I lost my tooth. So I didn’t want to deal with anyone at that time! Well… she is not as great as the others tell you here! If you have a minor problem, yeah go and see her; otherwise, she isn’t experienced to deal with any dental abscess or other major problems.

This comment is not about the quality of work by Dr. Javidan, but on the act of balance billing used by her practice.
A couple of weeks after receiving treatment at this place I received a mail saying that the insurance didn’t pay what they wanted them to pay, and that I should pay the remaining balance (a practice called balance billing). This is an ugly practice and against their contract with my Dental insurance provider (Delta Dental).
For the benefit of doubt, I’m giving them two stars, and they did say they’ll fix it after contacting them. This review purpose is to serve as warning to other patients to check and make sure they are billed correctly and fairly.

My son 17 year old son had to have a root canal done right away because he was in a lot of pain. Dr. Javidan graciously took him when we called last night after 5pm. His case was so bad, it took over 2 hours. He texted me when the procedure was finished, so I asked how Dr. Javidan was. He said she was «amazing». For a 17 year old kid to say that after a root canal? I am guessing she is!
I am grateful to have found her through our insurance (United Concordia).

I can’t say enough positive things about Dr. Javidan and her team. I had my first root canal today and quite honestly I was terrified as most of the dental work that I have had in the past consisted of cleanings. (I’ve been very lucky) Dr. Javidan and her great assistant made me so comfortable! It was painless and I even cozied up under a blanket and watched a movie while the procedure was being done. I would highly recommend her!

This is one of those «I don’t usually leave a review» type of reviews.
I am extremely satisfied with her work and professionalism.
When my dentist told me to go see Dr. Javidan for a root canal therapy after simply taking a look at an x-​ray, I was a bit surprised because my molar (tooth #2) didn’t have any sensitivity/​pain issues. I knew the cavity was there, but I didn’t know it was that bad.
Dr. Javidan understood my concern on how a root canal therapy might not be necessary when the x-​ray shows some distance between the cavity and the pulp. The molar also showed normal responses to ice compared to other teeth.
We had a good amount of discussion on what approaches can be taken, which included root canal, direct pulp capping, indirect pulp capping, and another option aligning well with her past research topic. I could feel that she is not only experienced but also well knowledgable in the recent studies of endodontics.
After knowing my options and their pros/​cons/​limitations, I couldn’t feel more comfortable when the treatment started. Unfortunately, after she opened up the tooth, she observed that the nerves showed too much inflammation already, and a root canal had to be done. But that was fine, because I clearly understood that was the only viable option.
I sincerely thank Dr. Javidan (and her team) for answering all my questions and making me feel well informed on treatment decision making. I’m not sure whether I would have answered those questions in such a passionate/​empathetic manner if I were the doctor.

I had an emergency with Dr. Javidan today. She talked me through the entire procedure upon request. Her and her staff were very accommodating and did their best to make me feel comfortable. She originally told me my procedure would take two sessions but took extra time to get the job done in one. I highly recommend her!

I was referred by a colleague of mine after having problems with a previous root canal done two years ago by a general dentist. The office is conveniently located, clean, and smoothly run, with the doctor using state of the art equipment, including a microscope— essential in my opinion. Dr Javidan is gentle, highly knowledgeable, and thorough, spending the needed time to get my endodontic retreatment done properly. I had a difficult case with the previous doctor missing a canal and using a difficult material to remove. She had me come in two appointments to make sure everything was cleaned out and disinfected. I had minimal to no discomfort after both visits and was completely at ease. I definitely recommend anyone needing a root canal to come to Dr Javidan since I am confident she would provide the highest standard of care.

I actually had a pleasant root canal with Dr. Javidan, and that’s nearly impossible. She’s very well informed and experienced, which is exactly what I needed in order to manage this chronically painful tooth. I was amazed at how efficient and painless the entire procedure was, given that my last root canal with a different endodontist was long and arduous. I am grateful she was able to fit me in as an emergency. Just hours after the procedure I am totally pain free and after two years, I couldn’t be happier.
Too bad the reviewer below, J.S., has a life full of misfortune. Seems every single one of her Unilocal reviews in the past few years are 1 stars. I’d take her review with a grain of salt as my experience and evidently many others’ were fantastic.

My dentist referred me to Dr Javidan for a root canal. Clearly Dr Javidan really knows her stuff. I was very happy with how smoothly my root canal went. (in my case it was painless.) Javidan was honest with me about my choices, what was medically necessary and what was optional for cosmetic reasons. I opted to have the internal bleaching and it worked really well. I also chose to have a filling rather than a crown in this tooth and I’m very happy with the outcome. It looks great.

I hate root canals, but Dr. Javidan made the best out of a bad situation. She walked me through every step of the process. Very knowledgable and trustworthy. 5 stars!

This review is little late as well, and I am doing it on behalf on my cousin. I was visiting my cousin in the states and during the time he was suffering day and night to his severe cavity that needed an immediate root canal. The cavity was deep into his roots and it was developing a abscess. The other doctors could simply not operate on my cousin due to his severe gagging symptoms. Due to the urgency of the situation, we got recommended over from Palo Alto Advanced Dentists — my cousin was in some serious pain and he couldn’t sleep and the Advils and antibiotics that the previous dentist has prescribed did not improved his condition by a bit. The day was a Sunday and we called Dr. Javidan’s office and obviously she was not there, but she was nice enough to leave her personal number in the voicemail in case of emergencies. Eventually, we contacted her personal number on a Sunday (not urging you to do so, I still thought it was extremely inappropriate, but it was an emergency). Dr. Javidan was really kind on the phone, she wasn’t rushy and guided us until we met. My cousin described her as, excuse my French (ironic, because I actually speak French lol), **king pro haha. He told me that she guided him through the gagging process and eventually they were able to operate on him.
TL;DR.: Bottom line is, if you also have gagging symptoms, don’t look any further, she is the one! Dr. Javidan was very patient, smiley, and very accommodative.
Best of luck,
Jed :)

This is sooooooooooooo late just because I have not had much need to be on Unilocal.Now, I have insurance again and as I am in search for a dentist, I came across her name on Unilocal!
I was in ahhhhh while I met her, during the procedure and after. She even took the time to listen, empathize with my financial situation after insurance pymnts were concluded allowing me to make the pymnts in two!
Her bed side manner is awesome and not to mention her degree of skill. I wished and still do she can be my all around dental doc. She is awesome and I am happy to see a real, educated, humbling, thorough professional take time with her patients that are nervous, scared and in her hands.
Thank you, thank you, thank you!

This review is a little late. I had scheduled an appointment with her for a root canal/​pictures etc. in February. Well, at the time I was not sure if I was pregnant so she KINDLY told me to call and recschedule. Turns out I was at the time so we cancelled the appointment. A few weeks later I recieved a card in the mail as well. So nice and thoughtful.
I ended up going back last month (no longer pregnant :() to do what needed to be done. The work was great, painless AND she referred me to a dentist.
Thank you for the support, professionalism and work!

Super-​friendly and professional staff. Office is very clean and organized. Above all, Dr Javidan was so thorough. She was not quick to go straight into surgery: took time to explain what was going on, what my options were, and deferred to my judgement. I couldn’t recommend her more and her staff more.

I got great feelings just from talking with the staff. The lady that talked with me (Mary) gave me a rough estimate of the root canal procedure, did not hide the fact that they give educational discounts, and offered me several appointment times. Mary was very nice, courteous, and professional even though she said she was new.
Overall, I highly recommend this dentist and their staff.
I have my appointment scheduled for March 1^st.

Dr. Javidan and her staff are amazing! I had a root canal done today on my last upper molar that had been hurting me for some time. I avoided seeing a dentist for my sore tooth because my experiences with dentists have been mostly painful and expensive. I had absolutely no pain during today’s procedure, and Dr. Javidan explained everything she was doing the entire time which set my mind at ease. I have never been treated so well by a dental professional. I am extremely thankful to have been referred to Javidan Endodontics!!!

One of the best and most friendly medical professional that I have ever dealt with. Took time to explain everything and made certain I was as comfortable as I could be receiving treatment.

Great experience!!!
Dr. Javidan explained the procedure in great detail and It was painless root canal.
I’m usually very nervous to have my teeth worked on; but Dr. Javidan was great and a pleasure to talk too.
Great conversation and she’ an excellent Dr, what else do you need
Thank you Dr. Javidan