Intuitive Climate Control

After multiple messages to the answering service for our former hydronic heating service company, I called Kevin. He answered the phone instantly, stopped by within an hour, fixed our problem and educated me on the intricacies of our heating system.
If you have an Eichler, you should put his contact information next to your furnace.

A huge shout-​out to Kevin! Friday night, 7pm, Memorial Day Weekend, I received an urgent email from our tenant that there was no hot water or heat. They had had someone else come out during the day but all they said was that the ignition switch needed to replaced and the part wouldn’t be available until Tuesday AFTER the weekend, if then. I found Kevin through Unilocal,called him at 8:15pm, and he actually answered the phone! Friday night! Memorial Day Weekend! I didn’t recall the brand of boiler but the tenants called him and he started troubleshooting (and didn’t sound worried AT ALL about getting the boiler working in short order).
He had a previous engagement on Saturday but was up at the house (which is off Skyline, in the middle of nowhere) early Saturday evening. He was able to get the boiler working asap. When I spoke with him today, he said he’d call a rep about our specific boiler to get more details, then order a certain part and possibly a spare since we live so far out. He’d also find out any quirky things about this particular boiler to determine what else should be done to keep this boiler in tip-​top shape. Then, armed with more relevant information, he or his son will head up to replace the questionable igniter and perform any other servicing.
It is very tough to find someone that is RELIABLE, KNOWLEDGEABLE, RESPONSIVE, and FRIENDLY all in one package, especially pertaining to a pretty unique hydronic heating system at a home that is in a very remote area. Needless to say, Kevin was immediately added to my address book!

Kevin is my new favorite contractor! I recently moved into a home with radiant floor heating and I’m still on the learning curve with this type of heating system. A few mornings back, I noticed the pressure gauge was reading what I thought to be too low. Worried that something might be terribly wrong, I went through the instructions I had to shut the system down.
I phoned one company that was well reviewed on this site but, after four days, they hadn’t returned my call. A call to a second company kindly referred me to Kevin, as they were less familiar with the brand of system in my home.
The first pleasant surprise was that Kevin answered the phone (no phone tag!) and immediately began to explain how my system worked and reassured me that the condition I had observed days earlier was normal. He also educated me on the type of water boiler installed in my home and some alternatives when the time came for replacement down the road.
I switched the system back on and a day on, as Kevin predicted, the system is operating normally. Kevin earned my trust and future business with his accurate and volunteered phone consultation and he was a pleasure to talk with, too.
Thank you, Kevin!

I called Kevin this morning based on his Unilocal reviews. He returned my call quickly. He asked me a few questions, then asked me if I’m handy (I grew up on a farm so yes) and then walked me through several troubleshooting steps. Didn’t even require too much handywork… but we resolved the issue over the phone. Saved a bunch of time and money. I will absolutely use Kevin for my annual servicing and for any other issues that come up. Highly recommend.

Kevin has been to our home twice. First visit was to check out our radiant heating system — which I only wish he had installed. His advice was extremely valuable.
Second visit was to figure out why we didn’t have any hot water, even though our boiler was working perfectly. Turned out, our under-​sink pump wasn’t working due to a broken valve, so the cold water was backing up into the hot water flow. Of course this was on the coldest day of the year!
Kevin came out on New Year’s Eve day to make the needed repairs so we wouldn’t be without hot water over the long weekend, replacing the cheap valve inside the pump with a solid external valve. What a great guy!
If you are planning ANY work involving high (or low) tech heating or hot water systems, call Kevin BEFORE you make a decision. He will save you a lot of time, money and grief. He’s a man of integrity with years of experience — someone you can absolutely trust to do the best work at the best price.

Forgive me for coming back to Unilocal to give Kevin another shout, but I would like to share a story about how he saved us once again after I bought a new «Smart» thermostat. The Nest comes in a delightful little brown box and claims to be self-​install, but unfortunately, not in my home with its 60-​year-​old wiring. We could not figure out how to install the darn thing despite watching all the online video tutorials and troubleshooting with a Nest tech guru over the phone (we even sent him pictures of the wiring configuration). Then, we gave Kevin a call. In less than 5 minutes, over the phone, he solved our problem (there were multiple wires attached to our old system and the old wires came in different colors from the new configurations so the Nest diagrams would never work anyway – who knew?). We completely appreciate the great service, wealth of knowledge about heating systems, and extra care. Thanks again, Kevin!

I can’t say enough great stuff. Kevin Smith, the owner of ICC, came out to my house and solved a problem that four other plumbers and heating «experts» could not figure out. Not only that, he did it in less than half an hour. Friendly, professional, experienced and competent. I recommend you call them before you try any place else! I have more heating zones to add, and you can guess who is putting them in!

My 20 year old Vermont Casting Stardance gas stove finally conked out Saturday with temperature dropping rapidly in the house… spare part cannot be found, local dealers service folks not available until Monday, web search not helpful without exact model number, etc… called Intuitive Climate Control and Kevin shows up around 6 pm and was able to replace the bad part and get the heater back up. Very friendly and professional and went out of his way to help! I would recommend ICC highly!
Thanks Kevin!

Kevin Smith was great! He was very knowledgeable about radiant floor heaters. I had another company come out and they recommended to replace the radiant floor heater. Their quote was for $ 11,500.00 for a new system. Needless to say we wanted a second opinion. Kevin asked us for some pictures to send to him so he would know what parts to bring with him. He cleaned out all the gunk inside the heater and replaced the pilot. Everything works great! and he says we won’t have to service the furnace again for another 10 years.
Don’t believe the first guy that comes out and tells you that you have to replace the old heater without a second opinion. It saved us $ 11,000.00

We highly recommend Kevin Smith. He is friendly, trustworthy, knowledgeable and his fee’s are always reasonable.

Kevin has been in the radiant heating business for more than 30 years. He’s now on his own, and maintaining his integrity and quality. He’s got a team of great folks who can handle the computerized side of all furnaces with ease, install the most complex of heating systems, and maintain them all.
Keven helped me to determine if our existing radiator heating could be used with a solar water heating system on our roof. If only we had a house that would allow for easy installation of radiant heating throughout the home’s flooring1