Carpetworks

Let me start with my case: for 158 sf of laminate, the cost is $ 1695. That’s about $ 10/​sf. Yes, it is very expensive. But I didn’t realize it until I decided to use laminate instead of carpet in the hallway.
I had all 4 bedrooms in carpet, while living room, family room and dining room are in laminate. But the hallway was changed from carpet to laminate after I signed the paper and paid $ 7000 cash down. That’s where the additional $ 1695 came in and made me to reexamine the charges.
The workers started the job but left halfway because PG&E had a scheduled electricity shut off for one hour in 2 different time frame, which I notified Chris well in advance by email. But Chris forgot to let his workers know, so it created confusion, chaos and job delay.
I also had some issues with the laminate step edge. They didn’t do it right the first time. The edges are rough and unfinished. After complaining with pictures, Chris defended himself by saying that laminate isn’t wood, the cut is supposed to be rough like that. But finally he agreed to send workers to redo it. It proved one thing to me: he needs to improve the actual installation knowledge.
Not a totally pleasant experience with CarpetWorks.

I wanted to replace the carpet in my son’s room. Chris came over to give me an estimate, and after I had picked out a carpet from their store samples, he scheduled the installation. The installation crew was polite and efficient, and did an excellent job with the install. Communicating with Chris was very easy via email. As it turned out, after receiving the invoice over email, I forgot to pay them for a whole 2 months (!!). They simply gave me a very polite phone call at that time, asking when they could expect payment. They are personable and easy to work with. I don’t have any other rooms that need carpeting, but if I did I would surely go with them again.

This is a company who understands the meaning of service… they are prompt, clean, professional and very reasonable. I use them exclusively in my property management business and in my own properties as well. Al Arias, you are the best!

We just moved into a new office; we needed to replace the carpets to prevent our team from slipping and tripping.
The folks at Carpetworks were outstanding — they arrived promptly and solved our carpeting needs, as well as cleaned a few sofas.
Great work at a reasonable price and fantastic customer service.

We had a wonderful experience with this company. We scheduled carpet stretching, carpet cleaning, and sofa cleaning. They called the day prior to confirm (which was much appreciated) and showed up exactly on time (which was also appreciated). They did a great job and even let us know that our sofa really did not need to be cleaned. The prices were reasonable and the customer service was excellent.

Just moving in to a new office space in Menlo and needed the carpets replaced. I have zero experience with carpeting, so hopped on Unilocal and gave these folks a call based on their reviews. Worked with Chris, who was friendly, helpful, professional and honest — he went above and beyond to help us out. Their stellar reviews are well-​deserved.

You know what I appreciate? Someone who calls you back, arrives when they say they are going to, and someone who charges you what they say they will. Thank you for showing up and doing a great job.

We recently had carpets, rugs and upholstery cleaned by Carpetworks. I would absolutely recommend this local family-​owned business. They are prompt, professional, reliable, and reasonably priced.

Save yourself from budget anxiety and headaches and work with Carpetworks!
The carpet buying process can be quite overwhelming for buyers (from choosing the right company to work as well as choosing the right carpet). Nylon vs Polyster vs x etc. So many options!
Everyone is busy and is strapped for time. .. time with Chris and his team will be well spent. I actually really appreciate their process (appt only) as it really allows you to spend the time needed to get your questions answered and find the carpet that works for your individual family needs. There are many options available and since this is a big purchase, it’s important to understand the various options so you feel 100% confident in your purchase.
I appreciate that this is a family run business and I can always get a hold of their team. Thanks Carpetworks

I used Chris at CarpetWorks to replace carpet in my rental and can’t say enough about his customer service. When I didn’t have time to go to him, he came to my work with samples and later installed promptly. Great job!

We have used Chris from Carpetworks for years not only is he the best carpet cleaner we have found but offers an excellent value and is just a great guy. I would highly recommend him if you need your carpets cleaned.

There is a reason these folks have so many 5 star reviews. I will name a few:
— great prices
— great customer service
— great installers
— great binder
— really, really nice family run local business!
— they actually called the next day to check on the installation
— they love dogs too!
I could not be happier with the work, the speed in which they were not only able to get the carpet installed but the communication when the date had to change for scheduling reasons.
Great business.

We had Carpetworks recently clean all our carpets and upholstry. What I like about them is that they are a local family business and that they are very friendly and professional. The scheduling of the appointment was smooth and the works were done diligently. I can only recommend them and would always call them again in the future.

Awesome job Chris, getting the puppy accident stains out of this old dinghy apartment carpet. Thank you!

Chris came by for a complimentary assessment of carpets for three bedrooms in the new home we purchased. Though the carpets were fairly new and in good condition, the prior owners didn’t take care of them and so there were stains everywhere…
Chris quoted me very reasonable prices for both cleaning and carpet replacement (which his company does too). Then he suggested that we give cleaning a shot, since he was fairly confident he could get most everything out, and thus save me the money of replacing the carpets.
He did a good job (though not all the stains were able to be removed) and was both very diligent and efficient about the cleaning. Friendly, honest guy. We’d definitively consider going back to him in the future.

Excellent service and work! I have a large dog and she is tough on my furniture and carpet. Chris did an excellent job on the carpet and the chair. Very reasonable price and great experience. Will recommend and use again! Thanks Chris!

We needed new carpets installed in the house and were looking for more «green» options. Chris helped pick out a few lines of carpet that he thought would meet our needs. He was very patient throughout the process and even found a way to special order the carpet we wanted. It would take about 7 – 10 days to order the carpet and then a day to install. It took literally three days for the carpet to arrive and Chris’ team was available to install the next day. We love our new carpet. The installers did a great job and worked efficiently.
In the end, we had about 3 sq. ft of extra carpet. Nice to know I wasn’t overpaying and ending up with excess carpet. We also found his prices to be quite competitive.

Carpetworks is a family-​owned business that sincerely cares about their customers and the integrity of their work. I’ve had the pleasure of working with the professionals at Carpetworks on many occasions over the past 15 years. They’ve installed brand new carpet, new floors and cleaned the carpets in several of my homes and rental properties. They work with quality products and are extremely knowledgeable about every aspect of carpeting/​flooring. I am extremely thankful for the care and effort they put into each and every job. I continue to rely on them for all my carpeting/​flooring needs and recommend them to anyone looking for the best service and craftsmanship West of the Mississippi.

Six stars for these guys! I cannot recommend them enough for how they helped us w/​our floor. Bill’s crew ripped out the old carpets and installed new flooring (carpet and vinyl) throughout the whole house in less than three days. Their quote beat Costco by several hundred $$ for similiar grade of carpet. Thank you Bill!

Carpetworks has done an excellent job of cleaning my carpets! I have consistently been very impressed with the quality of service, excellent pricing and reliability. Chris is the owner and is a pleasure to work with. It is one thing to find a company who makes your carpets and tile look beautiful, but being able to completely trust someone in my home is priceless. I would recommend Carpetworks to anyone who wants their carpets to look new again!
Thank you Chris, and Carpetworks. I can’t wait to have you come again soon!