AVIVA Consulting Group

Stay far far far away from this «company.» They rent out rooms and spaces throughout Palo Alto on Airbnb. Their photos and listings are misleading. We wanted to rent an apartment which «accommodates 4» only to find they had one queen bed. They offered a twin air mattress. I guess the fourth person was expected to sleep on the floor. They said the place had hardwood floors throughout — um, no, all carpet. Grungy carpet. And surprise! During a heat wave, no a/​c, and no mention of that anywhere. After 15 minutes there, we decided not to stay, told them our issues up front, and told them our intention to cancel within 60 minutes. Guess what? They intend to keep $ 2,000.00, because there is effectively no cancellation policy. Thankfully our credit card company will be going after them. Consumers beware.