Real Property Management

Una compania muy agradable, especialmente la señorita Jessica, es muy hablame y nos ayudo a conseguier la casa de nuestros sueño. Muchas Gracias Jessica!

Beware the broker for this office is under investigation. With all the one star reviews against him and his office it was a matter of time before he got some disciplinary action in front of him. I wish I would have read the other reviews before hiring this office because it would have saved my family and I a whole year of heart ache. I never write reviews, let alone a long review, but our experience was so bad we needed to help expose this office. The broker, Allen Wessel, and his staff are clearly providing a disservice to our communities in the Antelope Valley as the majority of the reviews all state the same thing. Numbers don’t lie!
Our experience with this office:
1. Very unprofessional — they don’t take ownership for their mistakes instead they put the blame on the client.
2. Lack of communication — their follow-​up is very minimal, it’s very difficult to get in touch with them.
3. Lack of knowledge — The staff in this office never seem to know the answers to any of my questions, response would be «let me find out and get back to you».
4. Slow — they usually don’t answer messages within 48 hours so don’t expect a call back the same day you call into the office. Really slow response time. Note: don’t even bother trying to communicate with them over the weekend.
5. Bait and switch — After explaining to them our set budget for a particular service and that we couldn’t afford anything over this budget, they gave us a quote. Their quote met our budget just to have us commit to them with their intent to charge us as they please. Although we fired them well over 2 months ago they’re still adding new charges to our account for services we never approved nor discussed with them.
We were fooled by their website, this particular office is a franchise of Real Property Management. Their advertising and reviews in other states look great! It’s all designed for you to think you’ll be in good hands but remember each office may operate differently. The truth of the matter is when you call them to inquire about their services they will oversell you and tell you everything you want to hear in order to steal your business. They overpromise and way under deliver and it’s sad to think of how long this broker and his office have been getting away with this.
Allen Wessel owes a fiduciary duty to his clients that he is currently not providing. He should know better.

If I could give them negative stars I would. This is absolutely the worst property management company EVER. Not only are they horrible at what they do, they are liars and con artists. They don’t even try to do honest business — not with tenants or owners. Antelope Valley Property Management is the same company please read the reviews on that page as well. I strongly suggest people contact GAVAR or the Bureau of Real Estate and join the movement to have them shut down if you have already been burned. Otherwise… DO NOT DO BUSINESS WITH THESE PEOPLE!

This company should be shut down.
We are trying to rent our property through them, they seemed very helpful at first but as soon as your locked in, in a contract they don’t want to know you.
Very slow.
Seems like they don’t want to help at all.
This is people’s home’s and mortgages your playing with real property management!!!
We are on the verge of paying them $ 300 just to get shot of them and go elsewhere if things don’t change!!!
DO NOT GO TO THIS COMPANY.

My roommate and I rented a house from this company, our experience was poor. If a home owner wants to pay a property management company money, they should make sure the company can properly deal with potential tenants. We only took this place out of necessity, otherwise we would never have rented from this company.
First the Good:
+They were flexible with cost, we were able to negotiate.
+They seem like nice people.
Now the Bad:
–Very slow in their work. When we agreed to the price, it took 2 weeks to get the lease prepared. They were also inflexible with moving in early for liability reasons which is a legitimate reason.
–Poor business practices. When we came to sign the lease the first time, the person we came to see was not there and no one in the office knew anything about our scheduled meeting. They have no official office space to sit customers so we sat in back with the other two workers.
–Slow in getting back to you. Realize that they are a middle-​man in this situation, but there seems to be only one person who actually does any work, and nobody else can help you. On many occasions I was told they would email me something or call me later and then never heard from them again.
–Little knowledge of the property. They have to ask the owners questions for everything, even simple things such as mail box number and what type of washer/​dryer hook ups the house has.
–Terms for breaking the lease are very strict. You must pay remainder of lease and you lose your security deposit (However, for military I believe they had an addendum to negate this).