Jiffy Lube

Overall the actual mechanic work and repair done on my car is actually really good. I’ve never had any issues with any repairs or services done to my car. They’ve always been really fast, efficient and decent price. My only complaint is using their coupons. I just spent 10 minutes arguing was a mechanic over the wording of the coupons. By law businesses have to follow advertised pricing and coupon. I was trying to use a 10% off additional services. Only exclusion on that coupon states that I am not able to combine with any other offer and it is not available to use towards any repairs or brake work. I wanted to use this 10% towards a regular oil change, because now military discount only applies to the higher end oil change. But the jerk mechanic kept trying to argue and tell me that it’s only if I get any recommended manufacturer servicing. But no where stated on their website or on the coupon that that 10% sent off has to be used towards any recommended repairs. So as I’m trying to show the mechanic what it said on the website he is sitting there huffing and puffing and rolling his eyes. Then he points to another customer and says she came in and use the coupon and didn’t argue with me you were the only one arguing with me. Like really dude? What happens to the customer is always right? Especially when I didn’t even lose my cool or get irritated and tell this guy started rolling his eyes at me. They really should have their mechanics take a class in customer service because overall that just ruined my experience and I highly doubt I’ll be going back to Jiffy Lube for any more services there. I’m not going to waste my time and argue with somebody over wording of the coupon. I am a very literal person and I see things Black and white. I pride myself and saving every penny and every dollar. You can call me a coupon queen. So either they need to reword their coupons or they need to have their mechanics take a class in customer service because for sure I will never go back and get my car serviced there again. I will take my business elsewhere where they appreciate my military service and can take my coupon without a freaking argument

I took my 2013 Ford Fiesta for a simple oil change, and to my surprise, right off they try and tell me my car takes a synthetic blend. This was news to me since I usually take my car to the dealership. They try and tell me that their system knows more than Ford? I did have documentation from a prior oil change from Jiffy Lube where they used ⁵⁄₂₀ oil.
Also why do they claim $ 25.00 dollar oil change and then add on a $ 3.00 dollar waste fee? If that fee is mandatory then you should promote a $ 28.00 dollar oil change.

I came here for my first oil change since I am a first time car owner and they offered me tons of deals. I changed my windshield wipers, rear lights, and a synthetic oil change all for $ 80. I’m not very knowledgeable when it comes to cars but that price does sound pretty cheap. I’m sure I’ll return here for my next oil change. Next stop is the car wash. lol

I took my van in to S and 25^th once and just had to find a better jiffy so I came in to this one. Manager there is very helpful and knows how to treat a customer. I know my vehicle takes full synthetic oil so I know the 24.99 dollar change doesn’t apply. I’ve seen reviews with complaints about price but in reality that is for reg base oil and not for most new vehicles that require a half or full synthetic. All they need is some TV in there waiting area!!!

My first time coming here. I didn’t read Unilocal’s reviews before I went. To my surprise, it was actually a pretty pleasant experience, unlike what the other reviews have stated. The technicians were friendly and kind. They let you know what kind of services they had performed, and reminded you of parts that needed to be concerned about.
About the price, I paid a total of $ 28.89. Well, they didn’t include the $ 3 hazardous waste charge on their advertised price, plus tax. But I guess it all really depends on your oil capacity in your car.
Over all, good experience. Will definitely be back.

complete rip off! I came in because of the 24.99 sign out front and on receiving the bill, my price is actually $ 68! The joke is on me as I know there are decent trustworthy businesses out here. This is not one of them. Use at your own risk. Nice waiting room though. :-D

This place is totally ripoff now, they got a compete new stuff who are less than friendly. I usually bring my own oil and filter and would normally pay $ 20 out the door for labor, now they charge you for a full service oil change even if you bring your own stuff. When I asked about the old staff they said they were stealing from business by charing people cheaper prices.

The workers were very friendly and kept me informed of what checks they were performing along with the results of the checks. Recommendations were made on items that might need attention in the near future and they made sure to let us know they were able to perform those services as well.
Downfall? I suppose to pay $ 24.99 Oil Change .and I was charged $ 90.- oh because I was driving an Audi? Synthetic Oil? for $ 90 bucks? — I should have a free massage or something…

Rip off! I asked for the cheapest oil change they had and they said it was $ 40. After it was done, I saw the sign on the wall that said $ 24 for an oil change. I asked why I was charged more when I specifically asked for the cheapest oil change. He said you have to specifically request the cheapest oil hangs by using the words «basic oil change.» Rip off! Dishonest! Boo!

Just had an amazing thing happen. Took my Scion in for an oil change. I’ve had the car for five months and wasn’t sure when the last oil change had been done, but I have put almost 2,000 miles on it since I got it. Mind you, the car is driven only once a week. Well, the attendant at this Jiffy Lube called me out to show me that my oil is still clean. Very clean. He said the air filters are clean, too. In fact, I didn’t need an oil change. He said they’d do one if I wanted, but I should know that it wasn’t needed. He told me to come back after another 2,600 miles or so. Can you believe that? With that kind of candor, they’ll be getting my future business for sure!

I was needing an oil change. I drove in and there was one car in each bay with the hoods up. The girl told me it would be over an hour as both cars were having major services done… I left. I was confused as to why a 10 min oil change place would tie up both bays and not still leave one open for quick lube. I had a problem with the one on Avenue S and 25^th for letting all the oil leak out of my car… so I went here thinking I would get better service… guess not.