Los Arboles Hotel

I LOVE THIS PLACE!!! This is a small, family-​owned boutique hotel that is centrally located to the downtown area of Palm Springs. Walking distance to restaurants, shopping and the Spa Casino.
This is a small hotel which is right next to the Mirasol Restaurant. You can walk across the pool area/​courtyard and order a drink and food or have it to your room. I have stayed here a few times. The staff is helpful, accommodating and give a personal touch.
Last week I called on the fly and they gave me a room that night for a discount! Then when I got there I got an upgrade. Late check out? No problem. I asked and left at 1 so I didn’t have to rush.
There are hammocks situated around the courtyard and on the back patios of some of the rooms. During summer, you will hear the cars during the day while laying at the pool beucase it is on a main street. No biggy, just not pure silence as if you were at a large property off the street.
Highly recommend this hotel for caring about their guests.

First the good stuff, super cute hotel both inside and out… Hacienda style… Great Pool and Jacuzzi and wonderful restaurant with very good food. NOW THE BAD AND I MEAN REALLY BAD… This place is VERY LOUD. The AC unit sucks, we were up all night, mercifully we fell asleep around 4am. I called the front desk at 1am in an attempt to get some help with the noise factor, I left a message, no call back… I called back and CLEARLY heard that someone was available for after hour maintenance and emergency issues so I left another message and again no call back. Upon check out I asked to speak to the manager regarding the noise issue as well as the fact that no one was available to address after hour matters, the manager was conveniently unavailable. I called back twice once again asking to speak to the manager, once again she was not available. In total I have left 5 messages for the Manager Elizabeth and I am still waiting to hear back from her. Elizabeth needs a customer service refresher course, how do you not call a customer back? especially after the numerous messages we left. How rude can she get? Elizabeth is actually ducking me… It is not good enough to have a quaint beautiful little hotel, customer service and satisfaction is also extremely important and completely lacking at Los Arboles, there are too many other great hotels in Palm Springs where customers are treated with respect, I for one will be staying elsewhere when I visit Palm Springs next month and if my fellow Unilocalers want to be treated as if they matter, I suggest they do the same.

Recently I had to come to Palm Springs from New Orleans because my mom was sick and was going to have surgery at Desert Regional Hospital. I wasn’t familiar with the hotels in the area. With all the places to choose, I picked this one site unseen. What a great find!!! Not only was our room comfortable and clean but it was decorated very nicely. The staff was friendly and went out of their way to see that we were comfortable. Because this wasn’t a pleasure visit, we didn’t spend much time using the amenities. We did, however eat a lot of our meals at their restaurant and enjoyed every minute of it. Then there was Elizabeth! What a gem!!! She was extremely friendly and made you feel very welcome. She even bought a round of Margaritas for us and comped one of our breakfasts!!! Another thing she did that I will be eternally grateful for is that she reduced my room rate when my partner left. Because of that, I could continue to stay 2 blocks from the hospital and spend more time with my mom. Otherwise I would have had to travel 70 miles round trip each day. Elizabeth, you are an angel!!!

Everything about this hotel is awesome. Great Mexican restaurant. Clean rooms. Clean grounds. But if your hanging by the pool get ready to listen to mariachi all day. We were the only people at the pool on a Sunday and they still told us to turn our music off. Kinda ridiculous. We weren’t even being loud. We were spending money at the bar and restaurant but the lady in the front office was giving us a lot of attitude. Been coming here for a few years but I might venture out and see what other cool hotels Palm Springs has to offer.

We just came back from a 2 night stay this weekend at Los Arboles.
We found a room there for $ 96.00 a night, which was great… Too bad the room wasn’t.
More specifically, the air conditioning wasn’t up to the 109* temp outside.
After being in the room a little while and then calling the front desk to come check the thermostat… Which was set for 60*… It never got cooler. And we were dying of heat stroke in there.
Again, a call to the front desk to change rooms, but there were no other rooms in the $ 96.00 range and if we were to stay, we had to pay another $ 49.00 to upgrade to a room with a better working air conditioner.
We did move, but said we didn’t feel it was fair that we had to pay an extra $ 100.00 for 2 nights because their A/​c wasn’t getting our original room cold.
They did mention that that particular room, # 123, gets a lot of sun, and gets pretty hot.
Our second room was a little bigger and the old style high wall A/​C did work and kept the room nice and cool… But again… We didn’t care about a bigger room, just a cool room!
So if you see on a Hotel site… A sweet deal for a $ 96.00 room at Los Arboles… Pass it by unless you like to melt in a baking hot room with no working A/​C.
It kind of felt like the old bait and switch routine.

love this hidden quiet relaxing gorgeous place! My husband and I came here for the weekend to celebrate our 1 year wedding anniversary. (Which the owner did not know. yet) upon checking in she was very friendly and telling us they do weddings there if we wanted to have our nuptials there. we told her we were there celebrating our one year wedding anniversary and she was so kind as to upgrade our room for free. I was so thankful and surprised. our room was gorgeous right in front of the pool. Reading other reviews some said there was no WiFi there definitely is and worked great. this place is a cute little Mexican villa. and the food there is amazing they have the Mexican restaurant there as well. delicious! We will definitely be coming back! THANK YOU!!!

I felt the room was a little small. However it was very clean and decorated well. The staff is very friendly and I loved how the grounds were kept. The patio seating thought the grounds was a very nice touch and made it feel like home. The poolside was beautiful. You could tell that they want you to be comfortable be the way they set up the tables, chairs with cushions, lounge chairs with cushions, umbrellas, patio heaters and sparkling clean pool and spa. This is a very small boutique hotel but I think that’s what makes it really nice. I believe they have about 25 rooms total (maybe just a few more). I would give them 5 stars but my only problem was the water temperature when I tried to shower in the evening. The water was luke warm. My room was situated in the back of the grounds just near the jacuzzi. There was a couple in the jacuzzi at the time… so, I’m not sure if that may have had something to do with it.

This is the second time we have stayed at Los Arboles. Our first stay with Los Arboles was just for the weekend — it was OK.
This review is for our stay (2 ppl, 1 room) for 5 days, 4 nights. We were able to get a better sense of this hotel’s service level.
The price per night is very reasonable. However, beware of the lack of some of the ‘hotel’ amenities.
1. Front desk closes in the evenjng. If you need anything after hours, you might not get any service.
2. Employees from El Mirasol seem to cover the staff needs for Los Arboles. Thus, you don’t really get a ‘hotel’ service feeling. I noticed the bartender at El Mirasol was also the front desk receptionist at Los Arboles.
3. Internet was very spotty. They didn’t really have an explanation to why internet was not available for some days, other than that their service provider TWC is the issue.
4. If you have rooms near the restaurant, they blast Mexican music as early as 8am Fri, Sat, Sun. No one likes to wake up to Shakira or Ricky Martin.
5. Rooms feel like caves. Not enough light or air circulation.
6. No robes to wear to the pool in the evenings. Kind of horrible walking from pool/​jaccuzi in the desert cold evenings.
7. Not many TV channels. Mostly Mexican channels. They blocked some channels that you’d expect to have available. e.g. Travel Channel, E!
8. Don’t even have wine buckets or wine/​champagne glasses in rooms. You have to ask for that ammenity.
If you don’t care for any service, this might be OK for you. But if you want to feel like youre on vacation I wouldn’t recommend it.
It feels like the hotel is second thought to El Mirasol. I didn’t get the sense they cared about our stay.

Our little tiny bungalow is simple… cozy…moderately priced. I can go on and on with my review but I’m on vacation. So the longer version will have to wait until after. However, for now, I’ll end with this, do not let the 3.5 stars fool you. This hidden gem is worth an overnight stay, or weekend getaway.
More to come upon my return to reality.
Au revoir mon amies. Chat soon.

We highly recommend Los Arboles Hotel. Not only did they have amazing rooms, pool and restaurant on location, they also had such a cool layout that we felt like we had our own private villa. The staff was super helpful with ideas and answering questions. The rooms were spacious and clean, and we loved our amenities (we had our own private patio and in-​room sauna… although it was too hot to use!). We loved the location of the hotel within the Movie Colony area of Palm Springs and enjoyed how close it was to all the shopping and restaurants on Palm Canyon Drive. (If you need a quick weekend getaway guide, we have a free one on our site:
)
Their restaurant, El Mirasol, was delicious! One of us is vegetarian (me!) and I was very pleased with their vegetarian options. Be sure to get their chips and salsa. It was the best salsa we’ve ever gotten at a restaurant (if you like fresh and flavorful without being really spicy).
Enjoy Los Arboles Hotel if you want a relaxing stay in Palm Springs!

Great small authentic place! We got a petite room and it was perfect for two. Parkin is privately in the back. The rooms are clean and extremely cute, especially the tiles in the bathroom. Don’t forget to crank open the windows, super cute! Oh and staff was always available.

The manager personally contacted me about my review thanking me for my constructive criticism and that they were still working out some kinks with staffing. The fact that my concerns were addressed and met with an apology and not an excuse makes up for the one star. Thanks!

Second time staying at this hotel through a living social deal and I love it. First and foremost, if you are looking for a party scene or a happening pool party, this is NOT the Palm Springs hotel for you. This is the main reason why I love this place.
There are around 20 or so rooms at this hotel with a pool, jacuzzi, upstairs patio and Mexican restaurant El Marisol. The staff at this hotel have been spectacular; second time here and they recognized our faces and remembered our names for the rest of our time there. The place is a Spanish villa style and has that feel throughout.
All and all, I would definitely recommend this place.

I’m giving the hotel 1 star for the staff who were very friendly and 1 for cleanliness… after that the experience sucked.
We came for NYE and were sold a king bed w a jacuzzi tub. We get to our room and it was tiny like a dorm room. The bed was a full and we got a standing shower. Where’s the closet is there no closet? Oh there it is, in the bathroom next to the shower uncovered, of course.
I’m upset because the website and the people I spoke to led me to believe each room was the same and it definitely wasn’t. Honestly, it was a damper on our new year.

I came here with a group of 5 women. I was under the impression that the suite would have 2 beds because that’s what the website made it seem like. Not so. It was a couch pull out and a queen size bed. We ended up having to get the adjoining room too to make room for everyone. The staff was not so on the ball. The man at the front desk did not have great customer service skills. He lacked a general sense of communication and definitely argued with us instead of helping us to make things right. He messed up our bills and also would not turn off the pool music. That said, I loved the place. It was quiet, clean and affordable. I would come back again, but I also might try a different place. Oh, and know that if you eat at the pool you’ll be charged for room service fees.

I have never written a one star review and I’m not a picky or negative person but I feel that my experience, or lack thereof, at this hotel earned one. You see, though I made a reservation online (through
) and paid for a room at 10:30 PM the night that I was to stay there there was nobody working at the front desk to let us in and give us our room. The front desk apparently closes at 5:30PM (which is crazy early) and if you check in late, which is anytime after 5 and before 9PM you have to go to the restaurant. The checking in at the restaurant deal is fine but since they close at 9 when we arrived at 11:30 and there was nobody to greet us but a sign that read «front desk closes at 9, in case of an emergency call 9−11». Are you kidding?
After a hassle with
we were refunded, but how many people has this happened to before? I understand that they state that they aren’t open passed 9PM on their website but don’t with 3^rd party websites and even had a too-​good-​to-​be-​true «tonight only» rate!
I realize that this is a mom and pop business and I try to support the little guy but this sort of epic mistake can’t go unnoticed.

An excellent little hideaway in Palm Springs, just a few blocks from VillageFest! Great customer service, adorable little hotel with clean rooms, beds, and towels. The on-​site restaurant served DELICIOUS food and liquor-​based drinks. The only thing we could suggest for improvement is a) the pool area was not clean— pool needed to be cleaned and there were leftover chips and salsa on three vacant tables for hours, and b) trying to check-​in was very confusing, as we had arrived «after hours» at 6 pm. Their front desk closes at 5 pm, so we wandered around the entire hotel before realizing that we had to check in at the restaurant. Still, nothing major.
Overall, my husband and I were pleased, and would return again.

I purchased a 2-​night package for Los Arboles through Living Social — after reading all the great comments on Unilocal I was confident w/​my purchase. The package included a 2-​night stay, 2 Margaritas and $ 25 Dining Credit to the Restaurant located at the hotel (El Mirasol). WHAT A GREAT DEAL!
The booking process was very easy. I had a slight trouble locating the Check-​In office, so had to walk around in 100 degree weather to find it.
The rooms are all situated around the pool. You can tell the rooms were recently remodelled — very cute and clean. I appreciated the small table in the room, but I agree with others that a small refrigerator would be a HUGE bonus. Bed was very comfy.
All staff I came into contact w/​were very helpful.
One of the best assets of this hotel is the location! Located about 1 mile from downtown Palm Springs — a $ 8 cab ride away which was very nice.
El Mirasol was good, but a little pricey ($ 13 for a burrito). Would probably have gone elsewhere had I not had the $ 25 dining credit. They also had really good margaritas!
Overall a very pleasant stay — I would definitely recommend and would DEF stay there again w/​the Living Social deal!
One small recommendation — play better music at the pool! :) Thanks!

This boutique hotel sits perfectly in the Movie Colony area of Palm Springs. Highlights are the Spanish colonial meets hacienda rustic décor, it’s smoke free and it’s small, so you don’t feel the activity of the area. Plus, with the popular staple of El Mirasol within the hotel grounds, it’s a nice getaway from the hustle and bustle.
Recommendations are in the rooms there needs to be another trash can (there was only one) and a refrigerator (not the rent one for an extra cost). Also, the bed’s sheets had a stain on it and there were blonde strands of hair in the washcloths (I have brown), which was gross. Also, let the customer bring their own beverages pool side or offer a better option and selection of drinks to make you want to hang out all day. The hotel also needs a wifi option. It is a standard feature at most hotels. Lastly, the pool was over chlorinated and needed a little more attention.
If these items were addressed, I’d definitely stay again. The staff was pleasant and again for the privacy and the price it’s an option for staying in the heart of Palm Springs.

As everyone else has said, this is a great smaller hotel in Palm Springs. The location can’t be beat; one block from the main drag in town and within easy walking distance of shops and restaurants.
My arrival was almost a disaster though not the fault of the hotel’s. I reserved the room via Expedia for two nights, then called them about a week before my arrival date as my husband and I decided to head home a day early, so I needed to shave one day off my booking. Expedia sent me a confirmation of changing my 2-​night stay to a 1-​night stay and everything seemed fine. However upon checking in they showed my entire reservation had been completely cancelled by the system. Eek! The woman working the front desk said not a problem, they still had rooms available for that night, and she’d be happy to contact Expedia with my information and get it straightened out. It’s great when staff is helpful right out of the starting gate and can immediately offer a solution, and make things right. Huge plus.
The rooms are lovely. We were given a room poolside on a corner which afforded nice quiet privacy. The tile floors were cool underfoot, everything was clean, and the bed was incredibly comfy. Big pluses.
The pool is lit at night and the hot tub was nice and warm but not scalding. There is also an outdoor shower to rinse off before and after the pool so you aren’t tracking water all over the place. The poolside furniture is comfortable, and it was nice to lay out watching hummingbirds feeding off the hibiscus flowers growing on the building on the west side of the pool. They definitely made an effort to create a secluded setting which is just what I needed on a much needed vacation.
If I’m coming through PS again, this will definitely be where I stay again!