Desert Medical Imaging

My husband, various family members and I have had numerous MRIs and CT scans done at DMI. We have also had them read the images done at other facilities. We have always been treated well by the staff. The Doctors who read the images are extremely meticulous and have found problems not found by other doctors. Accurate interpretation of testing has been crucial in our achieving improved health. As to some of the negative reviews, unfortunately, in all businesses, you just can’t make some people happy. If you want excellent results and accurate reporting of your images, DMI is the imaging center you want to use.

I’ve been going to this place for over 7 yrs for all my MRI’s, have always been treated so professionally. They are so kind, and treat you like a REAL person, not just another patient. I would recommend this establishment to ALL my friends and family.

Shut this place down. With the first appointment of the day it took over 2 hours to finish an MRI. First they said they needed to retake the images over and over and over and over because the MRI machine is not working right. You’re taking images of a brain tumor with a piece of junk machine, am I the only person that thinks this is a massive liability? Next the tech couldn’t find a vein for contrast, if it takes you 4 needle pokes and digging to find a vein I think you need to find a different line of work.

DESERT MEDICAL IMAGING HATES PEOPLE WITH DISABILITIES!!!
It’s pretty terrible how the staff treats patients with disabilities. I had to call to reschedule unfortunately multiple times due to unexpected medical problems and pain that prohibited me from going to my appointment. I am appalled at the fact the receptionist Mary is so cold one day and so warm the next. I’ve been a receptionist and worked in customer service and let am say this lady needs a refresher course on people relations. She refused to make me another appointment and could care less about what I have to ensure on daily basis, even when I had to pick my son up from school due to an injury and take him to the hospital? I can barely walk and my pain level is at a 10 everyday I feel like I’m dying. How dare you try to make a patient feel bad for not showing up for an MRI due to unforseen circumstances! Shame on you Mary and shame on your whole management for not having compassion for people with disabilities! At this point I’d rather go else where for my MRI.

I have had two great experiences at this office, and can’t say enough about Lisa, their MRI technician… she is awesome! So, if you are claustrophobic, as I am, this is the place for you. My first experience was several months ago when I got injured at work, and although my doctor’s office scheduled me to go somewhere else this time when another MRI was needed, I asked to go back to D.M.I. in Palm Springs, and was so pleased to have Lisa again. It’s an art form to make someone feel comfortable during an MRI, but she has it down to a science! The front desk ladies are very pleasant also, and my films were ready when I was ready to leave.

Disorganized and dirty facilities. Had an appointment and arrived 15 minutes early as they asked me. Waited for 1 hour before I saw the Technician. She was fast an efficient… her services took approximately 10 minutes. I will never use this facility again. It should say closed on the door!