Dennis E Spurgin, DC

I have been going to Dr. Spurgin since I moved to the valley in February. I was worried about not having a great Chiropracror as I have problems in my c1 and c2 vertebrae which causes headaches. I also sit most of the day at a computer. Dr. Spurgin took time to asses my neck and whole spine. He made several adjustments but wow, the neck adjustments were spot on. Sometimes I get immediate relief, other times I stay sore for a bit (afterall he is moving bones…) Today my headache is gone. It had been six weeks since my last visit. It is worth the drive from Cat City and I will be going back. Yes check in is tedious but it’s a small price.

My one and only visit at this office was the strangest experience I’ve ever had at any office anywhere. After my first call to inquire about services, the office manager, or whatever her title is, was so cold and rude, I hung up the phone thinking, «This woman is obviously very unhappy at her job.» I let it go, thinking maybe she was just having a bad day. When I arrived for my first visit, that same woman treated me as if I was bothering her. The sign-​in process is very lengthy. Each patient must stand to answer a multitude of questions. I use a cane and was very uncomfortable standing. The patients coming in have to wait in line at the one computer used for this purpose. I heard this woman sigh, as apparently she thought I was taking too long. When I asked questions, she treated me as if I was stupid to not automatically understand this awkward process. She does not make eye contact, say hello as you enter the office, or say goodbye as you leave. I waited quite awhile for Dr. Spurgin to enter the room for my adjustment. Ninety percent of his time with me was spent listening to him explain why he is such a good chiropractor and that «regular» doctors do not understand chiropractic care. I didn’t appreciate this, as my primary care physician had recommended chiropractic adjustments for my particular injuries. At no point did he ever acknowledge the details I itemized in his ridiculously long computer questionnaire. The adjustment was a joke. I have had friends adjust me better than this man can do. All the while, I kept thinking, «When is the real adjustment going to begin?» Sadly, it never did. At the end of the visit, Dr. Spurgin asked me when I would be returning for a visit. I said I would see how I felt after his adjustment and schedule accordingly. Then, he did something I’ve never seen before — he tried to bully me into setting up the next appointment, warning me of all of the problems I would encounter if I did not see him again within the week. Upon leaving the room, Dr. Spurgin ordered me to stand up straight. I didn’t know what he was doing. Finally, I realized that each patient is photographed and that his office manager had not done so properly at the beginning of the appointment. Dr. Spurgin treated this woman and me as if we were naughty children misbehaving. I began to realize that this may be why she is so miserable in her job. I actually felt sorry for her because Dr. Spurgin was so rude to her, in front of his patients. As I began to leave, I noticed neither of them said goodbye. Perhaps, he was still reprimanding her. I shook my head in amazement at how negative the experience was. I didn’t say anything because all I wanted was to get out of that office as quickly as possible. I can’t even describe how devoid of human kindness is the staff at this place. To be in this field and to be so angry and contentious is a real problem for Dr. Spurgin. I left thinking I would NEVER return to this depressing place. Dr. Spurgin needs an attitude adjustment, as does his office manager. He needs to go back to school and learn how to adjust patients if he is going to call himself a chiropractor. Better yet, if he retired, he would do all future patients unfortunate enough to visit his office a great service.

Dr. Spurgin was excellent! I would highly recommend him to anyone, particularly those with sports related injuries. He was thorough and gentle at the same time. I came in with a mid level tightness in my back. i’ve had dozens of adjustments over the last 25 years from tennis related injuries. He was able to diagnose and adjust the problem area efficiently and effectively.
The doctor was kind friendly and genuinely concerned about my overall health. I will most definitely come back the next time I am in need of chiropractic services.

Dr. Spurgin has been super helpful for my back.
I have some back injuries from a car accident from five years ago. To make matters worse –I sit at a computer for many hours of the day.
After a few visits of seeing Dr. Spurgin, my back is feeling normal again!
I am truly amazed.
I was seeking to reduce my pain level… and I am feeling as I did prior to my car crash.
Thank you Dr. Spurgin!!!

Dr. Spurgin’s primary goal is to treat the condition, then minimize the patient’s future trips to the chiropractor. He very quickly assessed my condition, treated it and taught me how to take care of my condition myself. He armed me with stretches to alleviate back pain and helped me develop a plan to reduce the chances of recurrence. He is patient, professional, and treats patients respectfully.

About 7 years ago, I started having back pain. I avoided going to a chiropractor because I had heard that once you get «cracked», you have to go back.
For my experience, this rang true. Four years into the back pain, I began cracking my own back before bed at night because it would relieve the pain long enough for me to fall asleep. Fate put me in the hands of my first chiropractor two years ago who gave me weekly cracks– and it felt great. I glided home and slept like a baby… till the next day when I went back to cracking my own back.
I was directed to another chiropractor soon-​after that cracked me in more places and once again, I glided home, and the pain returned the next day.
On a trip to Palm Springs, I had a unique neck pain that was harmonizing with my back pain… I thought I needed an emergency all over crack… so I found the nearest chiropractor that was open on a late Friday afternoon.
Dr. Spurgin in his own words expressed that I had been brainwashed to believe I needed a total body crack-​job. After a seemingly endless series of questions regarding pain up and down my spine, Dr. Spurgin carefully addressed only the areas on my body that I had expressed as problem areas. He cracked certain areas and left the ones without pain alone.
I didn’t have to crack my own back for two weeks after the adjustment. I have seen him about seven times since, and my pain has minimized and I am beginning to feel what it would be like to be pain free.
Is your chiropractor cracking too much? Something to think about…
Best Regards,
J

LOVE this Chiropractor!!! Has helped my back, hips, shoulders on many occasions!!! would not go anywhere else! Clean office and friendly staff. I have been a patient for 15 years!

Dr. Spurgin, DC (Chiropractor) is to me a very in tune Chiropractor. He understands my needs, works with my arthritis to accomplish help without not knowing and sensing my limitations. I believe in alignment of the spine and manipulation of the joints. I would recommend Dr. Spurgin to anyone without any reservations at all.

Dr. Spurgin treated me while I was visiting Palm Springs at a conference. He did adequate treatment. His staff told me my insurance could not be confirmed and therefore I would need pay for the visit and would be refunded once the insurance cleared. Now, almost a year later and no less than 8 phone calls, I still have not been refunded my costs even though insurance had paid too. I tried to file a complaint with the BBB but, surprise, he’s not a member. I will be filing small claims action. It is not the money but the unethical conduct of this business.

Dr. Spurgin is the best! He is very knowledgeable and his explanations were helpful. He gave me tips of things I can do at home to help my condition. I feel 100% better after just a few sessions. I recommend him without hesitation.