Innisbrook, A Salamander Golf & Spa Resort

Honesty I almost feel bad giving this resort 3 stars as we had a great time, very quiet and lots to do, however it took one bad apple to ruin the experience at literally our last moments here. Selma from the front desk called me to find out why we hadn’t left at 12:40 when we had requested and been granted a 1 hour extension on our checkout at check-​in. She was rude and didn’t even greet me just started the conversation out with «you do know checkout is at 12pm?» She then proceeded to explain that the guests who were checking into our room were already on property, which isn’t my issue whatsoever but somehow she made it my problem. I explained to her that we had requested a 1 hour courtesy extension when we checked in and given that check-​in isn’t until 3 there shouldn’t be any issue at 1pm for us to checkout. At this point we were frantically trying to get ready and she kept calling, three times in fact. I was livid and she literally ruined what was a nice experience. The only other negative was that the room shown on the site was modern and looked updated and the room we had was dated, on the basement level and smelled musty. I would probably not stay here again as it was overpriced for what it was. I did speak to the manager and he removed a $ 50 room service charge but that isn’t nearly enough to entice me to stay there again.

Couldn’t ask for better golf courses in pinellas county. During off peak months you can get a really great deal on rooms. Some rooms are pretty dated but if you’re just looking for a place to sleep in between hitting the links, you can’t go wrong. The bell hop are top notch and always near when you need something. Also, you can call for a shuttle or a van to pick you up and take you anywhere on their sprawling property ²⁴⁄₇. Very convenient.

On November 21, 2015 My Niece got Married at Innisbrook. We stayed at the Golf Coarse all weekend in the Full size Suite. The Room was very nice. Full Size Kitchen. Very Large Dinning Room with Big Table and Large Spacious Living Room. We have 2 bedrooms and 2 bathroom. Our Suite even had a large patio with a table and chairs. The Night before the wedding was the rehearsal dinner. The wedding was going to be outside underneath a Gigantic Beautiful Tree. The location was Gorgeous. The Food that night was Fantastic. That night after the rehearsal we went to the Bar and sat outside next to the big fire pit. Also located on the Innisbrook Property. Called the tram and had them pick us up. I think we waited 5 mins max. Anytime we called they were right there. The next day, the day of the Wedding. All the women and the Wedding Party went to the Spa for the day for hair and makeup. The Ladies at the Spa were so professional. Especially Carly, Amanda and Heather. They took care of us and were Great. We were offered tea, Coffee and some snacks. We even ordered lunch. We had several Salads and sandwiches. The Food was Delicious.
The only thing that was not good. Was the weather. It rained all day. At the last minute the Wedding was changed to inside. Melissa and her crew had the room made up Beautifully. The Wedding was Perfect. Every single employee was beyond good. The food was excellent, OMG The Scalloped Potatoes. I’m still drooling over them. lol
Cocktail hour Appetizer were Delicious. The Bartender and the Drinks were great. The servers were on their feet and delivered the food promptly together. After the Wedding we took the tram back to Our Room. The Next Morning We all ate at the Grill. I think we had 24 people… The food and the service was fantastic. I can’t say anything bad about this place. I Live in Las Vegas. And work in the wedding industry. I’ve worked in several places. This location is Great. I highly recommend to any Bride and Groom looking for a Beautiful Place to get Married
A plus !!! Good Job

I reserved a room for in engagement. The rooms on the website were amazing. But when we arrived, there were issued about the cleanliness. And the out dated factor;It looked like an old grandma’s single bedroom apartment. Nothing like what is on the webssite. I spoke with the manager the next day and he was nice and helpful. He said those pictures are from a resort in Virginia. -.- why would I go on a resort website for Florida’s resort and see pictures of Virginia? Either way I wouldn’t stay again. They got an extra star for service.

Awesome place. Such a unique resort and country club. Proud to be a full golf member and rental pool owner.

NOT WORTH WHAT WE PAID. The course was in HORRIBLE condition: bald greens with irregular patchy grass & out & out bald dirt on several greens. $ 120? Save yourself the time & money, plenty of better courses in the area.

I went to the market salamander grill and order a steak and silver oak wine. Needless to say the silver oak was more expensive than dinner.
Two HUGE ISSUES:
Wine glasses smelled like shit. The bar staff fixed it and they are AWESOME.
Steak was cooked wrong. Not to be picky, but I ordered med rare and it was med well. Then I got a new steak that was the same. Finally a third steak came out… their premier rib eye. It was awful. Don’t go here. This used to be a first class place but the food sucks.
The golf is great but I wouldn’t feed a starving person their food. At one point I used to recommend their food over the famous berns … Not anymore.
I have tried to express this sentiment repeatedly in the past few years to no avail.
I’m so embarrassed that my neighborhood, also a PGA tour stop, cant get it together.

I can’t tell you how amazing the service was in the market salamander, with Tina. She truly is a wonderful and caring person and a definite asset to the resort!!! I would go back again, just because of her!
Margaret

We made a reservation for the executive suite with two queen beds. When we arrived to our room it was one queen bed and a pull out sofa that turned into a queen bed. When we called to inform them at the desk, they said that was considered the second bed. Rude customer service and false advertising. We were finally given the correct room once I went to registration and spoke with a manager. Also there is no elevator. So if you get a room in the second floor make sure to ask for bell service.

My most recent golf outing at Innisbrook was yesterday and I’ve enjoyed my opportunities to play there for many years.
This visit shocked me with seeing all the work being done on the Copperhead course, which is home to the PGA Tour’s Valspar Championship every March. However, I have no doubt the course will re-​open better than ever and continue to be praised by the top players in the world when they return in the spring.
Copperhead is a delight for me to play, but I found Island in very good shape on this visit and appreciate how the new neighborhoods around holes 10 – 14 are finally taking shape.
Customer service on this and every visit to either of those two golf courses is rarely less than exceptional. The cart girls always score extra points with me for staying out on the course until late afternoon and for having to wear all black outfits even in the summer heat.
There’s nothing easy about playing golf on Copperhead or Island, so I would not recommend it for resort guests who just want to play a «fun, casual round.» The North and South courses might be more applicable, although I’ve yet to play either of them.
While the look of the resort, especially the housing, screams the 1970’s, there is nothing else out of date about the Innisbrook golf experience.
Innisbrook is managed by the same people who handle Reunion and Hammock Beach. I’ve played seven different courses across these three properties and would recommend every single one of them to someone who can appreciate a quality golf experience.

We are social members there, and I have to say in the last four years this place has really gone down hill…
1. The Gazebo in the Lochness Pool area needs NEW WOOD, how many times can you just paint over the existing HOLES, There is Mold all around it.
2. The stairs to go up to the slides are black and full of mold and slippery. They have been this way the few years. It is gross.
3. This is a family place correct? Then why are we allowing people to SMOKE in there. It used to be smokers could smoke OUTSIDE the FRONT gate of Lochness. Today there were kids having fun and 4 college guys were smoking cigars right by the exit to the slides, My kids kept asking me «ewwww Mom what is that smell?» Not to mention there was a 2 month old baby on his mothers lap trying to enjoy the fresh air. COUGH COUGH. How appalling.
4. Again this a a «Family Place» there have been women wearing G-​Strings, do you know how gross that is having a grown woman’s BUTT hanging out? And all the kids at the pool today stopped and stared and having a 10 year old little boy starting and asking why is that womans bare BUTT OUT Mom? Ewwwww.
5. Drinks are expensive and not made well. Watery and full of Juice.
Really Innisbrook time to step into the 21^st Century.
I really think Management and or the CEO needs to get involved, get out there on the grounds and fix some things. Or you are going to lose a lot of people and money.
You can put lipstick on a pig. BUT it is still a pig.

Great place for trade shows and company events. They also have many activities, restaurants, swimming pools, golf, hiking trails, overnight rentals, spa and health club. Great place to entertain family, friends, and business associates.

If you are a golfer or not, this is a superb resort in the Tampa area. Approaching the resort along US Highway 19, you are certain that you must be in the wrong place because there is truly nothing remarkable about the approach. That is until you make the turn down a beautiful tree lined street to approach the guarded entrance gate to the property. One note of caution though, about halfway between the gate and US 19, you come to an intersection with a stop sign. The cross traffic does not have a stop sign, the roads are dark at night, and the oncoming traffic moves at rather high speed. Be cautious.
Once you pass the gate it can get a bit confusing navigating this sprawling resort complex. However, once you locate your destination it as if you have entered another world. On the night of our arrival, we were warmly greeted by the bellman who escorted us to the desk and assisted with our luggage. The front desk agent made us feel as if we were the only guests staying at the resort. We were given his personal, undivided attention while the bellman stood by, ready to take our keys and escort us to our room. The room was spacious and comfortable and very close to the club house where our golf tournament would begin from the next morning.
The Copperhead course is home to the Valspar Championship PGA tournament and is an Amazingly well maintained and challenging course that even I, a novice golfer was able to play and enjoy. My wife enjoyed a relaxing day at the spa and bicycling around the resort. The dining rooms were beautifully appointed and the food was well prepared. Service was friendly yet professional.
Innisbrook is certainly worth a visit and we look forward to returning.

Beautiful entry with lots of grounds to play golf, however if your not a golf player this wouldnt matter. The staff were very friendly and informative. The grounds were so big they have a 24 hour shuttle bus service that can take you to different building in the resort as well as the facilities. The shuttle bus drivers were so kind and patience, the service was quite fast as well. As soon as you call for a shuttle bus make sure to RUN outside of your room because they were there by 2 min.
We got a 2 bedroom for i believe around $ 120 or so. Maybe more, but the room was spacious! They have a fully equipped kitchen with just about every utensil you need as well as a large spacious living room. We stayed in the Musselburgh building on the ground floor and was very accessible through the patio. The first bedroom had 2 beds which was your typical guest bedroom and right across it was a bathroom. A little small but not a big deal. The 2^nd bedroom was the master with a large king size bed. This room had a walk in closet that was very generous for all of my clothing.
The entire suite was amazing and spacious.
The facilities were amazing but far apart. The tennis courts was in the other side of the resort but the courts was nonetheless spectacular. Clay courts were kept maintain and I believe they had like 10 + courts. They have about 6 pools or so, the main one called the lochness pool is a great family pool.
The reason why I give this a 3 star is because of the convenience. Because the grounds were so big you needed a car to get around. Walmart was about a 7 min drive but a 20 min walk. MAKE SURE YOU HAVE A CAR. We were forced to rent one because everything was far away.
Overall not bad resort. Not sure if I would go back to be honest.

Beautiful grounds. Lots of potential.
But rooms just so outdated. Not sure all buildings as poor as the one we stayed in, but beware you will not be bathed in «resort» luxury.
Building common areas smelled of mildew.
Room furnishings and décor a good 20+ years old.
TV barely functional. Wifi sub par.

Love the two golf courses (Island & Copperhead) the hotel is run down. Rooms smell need remodeled. They do a poor job with their daily cleaning in addition. Also now you have a bad attitude with the employees. This starts at the front desk where they were very rude. Waitress at Pacards during the day did not want to wait on anyone. Had to track her down to order, get an ice tea and so on. The waitress at packards for breakfast was just as bad. At night ate at the bar and the bar tender was excellent. Great service and friendly.
This type of bad attitude is a direct reflection of management. This place (unfortunately) has gone downhill and should be avoided (except to play golf) at all costs.
I actually met Mr. Packard a few times and he was a class act. He was 101 and still sharp. There is no way this would be going on if he were still alive.

I recently stayed at Innisbrook as part of a corporate meeting group, and was disappointed.
My room, while large, was dated and I was amazed to find twin beds in the bedroom. Housekeeping skipped my room each of the three nights of my visit, and the distance between my room and he meeting site required either a 20 minute walk or 15 minutes for the shuttle.
The food was average at best and the wait-​staff was generally disinterested, leaving me to forage for silverware and I found myself frequently without a drink with my meal.
Probably a great place for golf as my coworkers reported beautiful and uncrowded courses, but not such a great place for a meeting.

Played golf yesterday — a friend had 4 passes at $ 50 each, significantly discounted from the standard greens fee. We were put on the Island Course.
It was ‘cart path only’ though it had not rained in at least 4 days. Not my favorite arrangement, but doable. The first 6 fairways were essentially under water. Balls were lost in unmoved grass. Forget the rough, the ball was lost.
The back nine improved substantially and some holes had no cart path — driving on the fairways, they were dry, especially where slightly elevated. #18 was soaked and essentially unplayable.
When we had arrived, the ‘system was down’ and we agreed to pay after our round. Good thing. I told them I would give them half of the $ 50, and by doing so I was being generous. The pro shop attendant — said «someone should have told you» and then added — «you could have played on one of our other courses where the conditions are better.» Unbelievable. It must have been OUR fault — no one told us.
I traveled about 90 minutes for the round of golf. I’ve got too many courses closer to home that are excellent. Even with better conditions — the attitude of the attendant sealed the deal. Never too return.

My family lives just across the street and loves this resort! Our favorite part is lochness pool! Both slides are fun and everyone is very friendly. We also love the nature trail! Sometimes you can bring bread and feed the ducks in the pond.

We stayed for a seminar and were not impressed. The room was expensive, small and no amenities. The worst thing was the poor sound proofing. We could hear our neighbors talking and having sex all night.