Epic Theaters

After buying a ticket to one movie I decided to go to a different one that my son and his girlfriend wanted to see. I asked the girls at the desk what theater that one was in and told them that my ticket was not for that movie. They said the number theater but nothing else. I went in the movie and waited for my son who cancelled. After an HOUR they sent a guy in to kick me out! I said just charge me. The guy said no! Yeah thx aholes. And the bottle of water was $ 4.75 at least I got to keep that.

Love love love this Palm coast movie house it’s soooooo clean in n out … There’s no line … The bathrooms are clean n so with the theaters … I am used to go to nj amc theaters n it’s so crowded …

We’ve seen many movies here. Nice theater in Palm Coast. It’s never crowded. No complaints. They have video games in the lobby. Clean bathrooms.

This movie theater is centrally located in Palm Coast, there is dining, coffee and near bar places to go have a drink. It is also near fast food places, pizza and ice cream for teens to go on a Friday or Saturday night.
The movie theater is also very clean and great for kids birthday parties.

Epic Theaters is our go to location when visiting our parents down in Palm Coast, FL. It is pretty standard as far as seating and concessions go (no super plush recliners at this theater), and you don’t have to choose your seats ahead of time.
A nice feature that this theater offers is a weekly showing of «classic» films. We were able to see both Back to the Future and the original Psycho while we were on vacation, and loved it!
My one word of advice here is do NOT buy your tickets online. The theater doesn’t allow Fandango, so you have to go direct through their site. When you purchase through the site, they charge more than they do at the box office and also did not have a senior price as an option. And they charge a convenience fee. I ended up returning my tickets when I arrived and buying them back (had to have a manager do it), and got $ 15 back!

This is a comment on the management team there. First off the staff is too young Mostly teens. I asked the assistant manager, who will be nameless. If they can get the film, «The Rocky Horror Picture show» For Saturday midnight showings. Which by the way we need something like this for the bored late teens early twenty residents of Palm Coast. He said I should write to the corporate office for this matter. Wait a second… he’s a manager and it should be his job to look into this not mine. This is the type of management they have, workers not willing to go the extra step for the costumer! Too young and in experienced!

This movie theater is pretty much the only one in Palm coast and I couldn’t be more happier with it! It’s very much a new theater. The workers there are very friendly. I’ve been coming here with my friends and family ever since it opened and was never dissatisfied with any of my visits here. When it first opened, I remember having a school field trip to this theater when Gnomeo and Juliet came out. English teachers thought it was a cute movie to tie up our lesson on Romeo and Juliet. Food here is good but I only wish they could add some more items onto their menu. The sittings itself is very comfy with red leather seats and the screen is huge. The sound systems are impressive too. The only problem I have is the people I sometimes (unfortunately) encounter here and have to deal with throughout the movie. It seems some of these people just don’t respect others and are very rude (talking very loudly, makes unnecessary comments.etc.) The good thing is that it’s not every visit but I did come across them a few times. Most of them are very respectful and is just like everyone else but like I said, some of them are just not bare-​able. But if you every come across them, simply just report it and the problem will be taken care of ;)

Nice movie theater. The address on the map does not connect to the apple map so be careful. They have the $ 6 Tuesday’s like many do now. Clean and comfortable.

Even though this is the only movie theater in town, we’ve always been pleased with the service. I don’t know about other people, but we have one complaint — not about the theater but about today’s movie makers. They always make the «background» music too loud! The theaters all have comfy seats and great sound systems.

Most ridiculous movie manager I have ever come across in my life! Apparently epic theaters and fandango do not support each other and movie times have been falsely advertised. So people have been arriving to the theatre an hour early. Btw this theatre is located 1 hour away from civilization. Jeff H the manager knew this information but feels that he shouldn’t be proactive to call fandango and change these times. He was an odd little man that was absolutely no help in this situation. Thank you Jeff H today you get the award for manager of the year! Not really you suck.

The theaters are clean as could be, and the chairs are super-​comfortable and even rock a little bit! The food/​drinks are expensive, but what do you expect? It’s a movie theater. The screens are big, the visuals are excellent, and the audio is usually perfect volume. Another highlight is the nifty little arcade in the lobby! If you’re in Palm Coast, it’s the place to go for movies, not that you have much of a choice. It’s about the only theater in the whole damn city.

This is the best place to watch a movie. The staff is friendly and always with a smile. They always have the latest movies and with our epic card we can get freebies. We enjoyed a free large bag of popcorn just last week while watching the Walter Mitty movie. I also like the new $ 2 popcorn night on Thursdays.

Saw two different movies here on the same day and the projections were so dark! Was squinting during both movies! What’s up with that? Never had that problem when I used to come here when it just opened. Otherwise, nice new clean theatre with comfortable seats.

The location is hidden off the main road, but in a great spot in the developed palm coast plaza. Once inside the location is clean and well maintained. Purchased tickets for a 4:15pm film, but was too crowded; manager quickly assisted in switching for a later time. Prices are average and worth it, considering the comfortable seating.

First, I would like to state that I rarely «complain» but unfortunately, my experience tonight at this theatre was so less than satisfactory that though I would much rather be in bed, cuddling with my husband, I am here… complaining.
I have had positive experiences at this theatre before tonight. My husband and I decided to catch the 10:50 screening of World War Z in theatre 14.
First, there were no local advertisements, filler, ect. playing before the coming attractions. Not the worst thing in a world, but now in hindsight, definitely a sign.
Coming Attractions come on and «Oh hey, projector is not centered on the screen. Well… i guess someone will fix it in a second… oh wait… the movie is coming on… um…hey guys… center the projector! Maybe if I can telepathically communicate, someone will check and adjust the screen! «Alas, no such luck.
So being a paying customer, I took it upon myself to step out and let one of the employees know that the movie is not centered on the screen. Teenage kid, summer job, totally could have cared less, responds «Why dont you tell the manager YOURSELF.»
UM. NO.
So I turn, see the manager in the ticket booth, and I sure I could have walked all the way across the lobby, but hell, I just paid to see this movie and why should I be missing out when they’re not even doing their job to begin with, so told the kid «You tell him, you work here.»
So I settle back in my seat awaiting the correction/​adjustment and none ever came. Okay. Let it go right? Trust me, I tried. I have usually seen an employee poke their head into the theatre once or twice while the movie is playing, so I figured when that happened, they would notice the movie was not centered and would fix it. Nope. No one ever came in and we watched the movie at a downward angle with a huge ass gap at the top.
So about halfway through where there was a break in the action, I ran off to the bathroom. Then, curiosity got the better of me, so I walked into Man of Steel next door. Yup. That is what the movie should look like. Perfectly centered on the screen where World War Z in theatre 14 was so low, there was about 3 feet of screen space at the top.
Armed with knowing that I was definitely not imagining things, I tried again. Same kid. «Excuse me, but the movie is not centered on the screen. Its way too low.»
Him — «Oh well, the manager checked it and it was fine…»
Me — «No, its definitely not.»
Him — «OH…well thats just the way that theatre is… Theatre 14 plays the movies LOW.»
…UM. REALLY?
So in conclusion, I would like to say that I am not trying to disparage this teenage’s boy’s attitude and summer job. I am disappointed that not only no one took the responsibility to check a customer’s «complaint,» but that they were also indifferent. I said something, not once, TWICE and NOTHING was done about it. Obviously, Management should manage better and properly train these young up and comers about customer service. Hey, If your gonna blow me off, cool. Do it like «No problem Ma’am, we will get that taken care of right of away.» And not like «No, YOU tell the manager YOURSELF!»
I know its Sunday, but if Im gonna get that kind of quality screening with rude employees, it will be definitely more bearable if there was a discount for «Less Than Average Showing, Lack of Quality Control and Totally Rude Service.»

Went to a 455p movie. Parked right in front. Bought tickets 5 mins before showtime, then refreshments. Walked in and picked our seats, in fact we were the only movie viewers. The movie… GI Joe. ??? Will never find this back home in NJ.

Nice theater and comfy seats, but it is missing a few features for a newer stadium theater: you can’t pre-​purchase tickets via Fandango, they don’t take Amex, and the concessions sizes are small but just as expensive as concessions at other theaters.

Hard to find… Great stereo sound and large crisp picture– good prices at snack bar and the like. Friendly staff. Comfy chairs. NICE theatre!

What a breath of fresh air! If you are used to big city theaters or just overly crowded suburban theaters, you will feel a big difference when you come to this one. The prices are cheaper, the entry/​concession area is more spacious, and the seats are simply more comfortable and roomy than any other I’ve experienced. You won’t feel rushed, you won’t feel shuffled through lines, and you won’t feel the back of the seat in front of you pressing against your knees.
As another reviewer mentioned, there is a small waiting area that has tables and chairs and a big screen showing previews. I’ve never seen anything like this before but I thought it was brilliant! I’m always arriving early to movies because I get anxious about lines and finding a good seat. Well, since that is not an issue at Epic, I found myself just hanging out in the waiting area while the theater was being cleaned in between shows. I guess this is also a small party space, since there was a leftover «Happy Birthday» sign strung across the ceiling.
My only complaint was that the film cut out at a critical point in the movie I was watching. But, the staff took care of it as soon as possible and even checked in with us to make sure they had restarted it at the right point in the movie. Even though this was disruptive, I liked how it felt like we were all in it together rather than at other theaters where if there is a problem you have no idea what’s going on.
I’m all about Epic for a great movie experience!

Still new and clean. Seats are comfortable. Stadium seating. Prices for late night movies are about $ 9 for regular movie. Real D movies are about $ 13. Its cleaner than any theatre I’ve ever been in my life!