Just Like Home Kennels

When we went to pick up our dogs nobody was there even though it was during business hours. We found our dogs in an unsecured area where anyone could have taken them. We would not recommend this kennel and will not go there again.

My boyfriend’s mom planned a day trip for us to enjoy while visiting them for Christmas in Florida. Our main concern was where their dog and our two dogs would be during that time. Here enters the need for doggie day care and we made arrangements.
We dropped off the dogs in the morning and told them we would be back between 7−8pm that night. They said that was fine and we could pick them up after normal closing time at 6pm. We got there at 7:30 and the building was dark. No one was there. We tried calling the three phone numbers listed on the front door: one went to voicemail, one instructed to call yet another number, and the third was answered by a grumpy ex employee who informed us she no longer works there.
We did manage to get hold of someone who told us Abby would be there in 15 minutes. We waited for a few minutes, and Abby called us and asked what it was we needed. She didn’t know what was going on either. She arrived about 40 minutes later, we collected our dogs and left. As soon as we got home, all three dogs made a beeline for the water bowl. One of my dogs tried drinking out of the pool she was so thirsty. I don’t know if they weren’t given water at all or just not enough but the dogs were thirsty to the point of minor dehydration.
If I need boarding/​doggie day care services again while I’m in FL, I’m going elsewhere.