Hilton Palm Beach Oceanfront Resort

Stayed at this hotel due to a work trip, fabulous view, terrible hotel staff and manager.
Located on the beach with lounge chairs and umbrellas as well as drink service, this is really a relaxing place — but it wasn’t for me.
Went out on Thursday evening to a local street festival and came back very late — probably around 1am. On Friday morning I was awakened about 6am by several hotel staff (housekeeping) talking and arguing very loudly outside my door and listened to them for several minutes and when then didn’t stop I finally got up and told them to be quiet, but not before getting their names and a description of each of them — both appeared to work for housekeeping.
When I had a chance I wrote a letter to the hotel manager complaining about this incident with the names and descriptions of the employees. He called me several days later and said that I certainly had gotten the employee names and their descriptions correct, it couldn’t have been those employees because while they were there at the hotel at that time, the employees informed him that they were nowhere near my room. He further said that he trusted these employees because they were long time employees and I was just a guest of the hotel.
So if you stay at this hotel, be aware that the hotel staff is valued more highly than the guests.

My husband and I came upon this hotel by chance, as we could not stay where we originally planned. My husband worked long hours in Fort Lauderdale the previous week, so we were looking for a mini getaway before heading back home. Our room overlooked the beach on the 8^th floor. We had a step-​out balcony, and we could hear the sound of the ocean at night. Since no window screens exist in any of the rooms, a loud cicada managed to fly into our room (yes, those giant, hideous bugs that are only supposed to come every 7 years… well here? not so much). I fled downstairs to let the front desk manager know about the cicada, and an engineer was in the room swatting it by the time I came back upstairs. Other than the loud bug, the hotel was very clean and the bed was comfortable. The front desk manager, David, was extremely helpful and accomodating. The beach was lovely, although if you are going to rent the chairs for $ 30/​day, the sun starts going behind the buildings around 4pm… so get there early. Complimentary bottled water and freshly popped popcorn in the lobby were offered to guests. The restaurant, Coconuts, had an excellent brunch, great bar food, and refreshing tropical drinks. There’s not much to do in the area, and you’ll need to rent a car to get anywhere… but if you’re looking for a mini getaway, this Hilton is the perfect solution.