Divers Direct – West Palm Beach

We just moved to west palm beach recently, we stopped into diver direct for new snorkeling gear. This is a really great dive shop, all the employees were knowledgable and helpful, we were helped by Connor and Jarod, who both were very friendly, offered honest advice and helped us build our perfect dive set. It was a hassle free, easy and fun experience!
We will be returning to get our scuba certificate!

This is the most unprofessional service I have ever received. I went in with my speargun and receipt because my gun malfunctioned and would not load anymore. The sales rep was great, very polite and apologetic and let me know that he needed to get the manager to assist me. The manager came out and said «what do u need» rude off the bat. I told him my situation and he said, «it doesn’t matter if u have a receipt, that is omer’s problem». Omer had told me to take it where I bought it to avoid paying shopping out of my pocket and they would reimburse the shop. The guy proceeded to tell me that there is no way omer told me that and that if I didn’t have anymore questions he needed to get back to his lunch break. This shop needs a new manager, this guy was a joke!

The only thing better than the huge selection is their friendly staff. Terry, Tammi and the rest are outstanding. In my experience, they carry the top brands and give knowledgable recommendations of the right equipment. I research all purchases and have found their prices to be the best around. They will continue to get my business for many years to come!

Fast servicing of my regulator and BC. Kept me up to date on status. Wide variety of gear to choose from for many price ranges. Staff are knowledable and nice.